Ultratape Reviews 

16
•
TrustScore 4 out of 5

4.1

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Company details

  1. Importer

Written by the company

A family run business which was started in March 1976 Ultratape (Bruce Douglas Marketing) are the largest adhesive tape distributor in the UK. We specialise in business-to-business sales and do not sell directly to the public. If you would like to purchase our products, please contact your local builder's merchant/retailer and for Ultratape products. Based in Dundee we have a Professional/DIY Division which supplies Merchants and Suppliers from major nationals to smaller independent businesses into the Construction Industry together with a retail division which deals with high street names such as The Range and we have recently launched our first totally green product. Our 120,000 ft2 holds in the region of £5m stock and last year we shipped more than 35 million rolls of tape into the UK market (cloth tape alone was 104,163,831 linear metres which is enough to wrap around the equator 3 times). Service and quality are our bywords and we utilise a rigorous quality control process and adherence to international standards that ensure all products that bear the Ultratape name not only meet but exceeds our customer expectations.


Contact info

4.1

Great

TrustScore 4 out of 5

16 reviews

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1-star

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4.1

All reviews

(16)

2 reviews in the last 12 months

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Rated 4 out of 5 stars

 Great support and interaction to identify a suitable double-sided tape for my needs.

I have been struggling to replaced some 3M double-sided tape as the product that I was using seem no longer available. I spoke to a number of companies and really couldn’t identify a replacement. However I did by chance just ring Ultratape as I had seen some of their products advertised in the very familiar Diy stores. I spoke to a lady in their sales department and we soon excluded what I could just buy on the high Street and we were struggling to identify a specific product.

She asked that she’d be given a little bit of time so she could check with her colleagues and would send me an email later in the day. I have to say the email came as promised, and it did detail a product which would fit my requirements.

I have to say, I found the whole experience very good indeed, and the patience of and the detail that the sales department went into was great. They did what they said they would do - for me positive experience.

February 2, 2026
Unprompted review
Rated 5 out of 5 stars

I discovered this company's product at…

I discovered this company's product at a store specializing in tools and DIY items. The double-sided tape appeared to be a great deal. Once I began using it, I was thoroughly impressed and plan to recommend it to all my friends. Kudos!

January 13, 2026
Unprompted review
Rated 5 out of 5 stars

Fantastic flashing tape

Fantastic tape, I used the flashing tape for repairs to metal roof sheets and it worked a treat, saving me replacing the sheets for now. I gently heated the area before application and that seemed to help.

November 15, 2025
Unprompted review
Rated 5 out of 5 stars

Product Support

Phoned the Company today for the first time to successfully find what I was looking for. Very helpful and efficient Highly recommended.

May 8, 2025
Unprompted review
Rated 1 out of 5 stars

Less adhesion than a post-it note

I bought 4 reels of Plasterboard and Jointing Tape. It says, on the TS website, that it is self-adhesive.
It's less sticky than a post-it note. Even on straight flat joins, it just refuses to stay on the plasterboard and, as for uneven joins, there's absolutely no chance.
I've wasted my money as it's too much bother to get a refund.

December 31, 2024
Unprompted review
Rated 5 out of 5 stars

Value for money.

Found this company product from a tool and DIY store. The product (Double sided tape) seemed to be value for money. When started to use it was very very impressed and will let all my friends know. Congrats. Va

April 14, 2024
Unprompted review
Ultratape logo

Reply from Ultratape

Thank you very much for the kind review.

Rated 5 out of 5 stars

Double Sided Tape for CNC Machining

I was looking at some double sided tape to attach timber to my cnc router table and wasn’t sure if the tape would come off clean after machining the part. I spoke to Lorraine who sent me the data sheet which said that it should release cleanly in that situation. I bought the tape and it worked great for my application.

February 20, 2024
Unprompted review
Ultratape logo

Reply from Ultratape

It was our pleasure to help you out. We are glad to hear that the worked for your application. Thanks for the continued support!

Rated 5 out of 5 stars

I was struggling to find a local…

I was struggling to find a local stockist for the special Vinyl Flooring double sided tape that Ultratape make. I spoke to a very helpful lady called Lorraine who bent over backwards to rectify my situation. The product itself is excellent quality and perfectly fit for purpose. 10/10.

January 11, 2024
Unprompted review
Ultratape logo

Reply from Ultratape

We are glad we were able to help you out & that the product was fit for purpose. Thanks for the reivew.

Rated 5 out of 5 stars

They are excellent to deal with and very knowledgeable.

We have been dealing with Bruce Douglas for over 30 years. They have the best staff especially Lorraine who is our go to for any queries that we have. She knows everything that there is to know about packaging and always goes the extra mile for us.

December 5, 2023
Unprompted review
Ultratape logo

Reply from Ultratape

Thank you for the review Jenny. We hope we can contine to impress for the next 30 years!

Rated 5 out of 5 stars

First Class!

We have been dealing with Bruce Douglas Ultratape for years and would not go anywhere else for our packaging materials. The products are of excellent quality, and we never have any issues with ordering/deliveries. Lorraine is our main contact in Sales and she gives you the sense that her finger is always 'on the pulse' of things - as well as being always so obliging and friendly. Bill who does the deliveries is always a breath of fresh air and gives us a good laugh! Keep up the good work folks!

December 4, 2023
Unprompted review
Ultratape logo

Reply from Ultratape

Thank you for the great review. We hope to continue our long lasting relationship.

Rated 5 out of 5 stars

Above and beyond

Have been using Ultratape for a couple of years and have always had great satisfaction. Lorraine is a credit to the company, always efficient and willing to assist where she can. We purchase a specialist tape and the quality is second to none. Keep up the good work guys.

November 28, 2023
Unprompted review
Ultratape logo

Reply from Ultratape

Thank you very much for the kind words. Your business is greatly appreciated.

Rated 5 out of 5 stars

Outstanding customer service

Recently visiting The National painter and decorators Show, these guys were so helpful and took the time to source my local supplier.
The area sales manager couldn't do enough, definately be contacting you again soon! Thanks again Andrea- zoeticconcepts

November 21, 2023
Unprompted review
Ultratape logo

Reply from Ultratape

Thank you for the very kind words, Andrea. It was great meeting you and hopefully we will see you again soon.

Rated 5 out of 5 stars

If only all my suppliers were this good!

Have been dealing with Ultratape since 2017. They are competitive, and offer a great range of quality products. They are very efficient, & nothing is ever a problem. They remain my number one choice for underground warning tapes and products associated to the construction and civil engineering industry.

September 19, 2023
Unprompted review
Ultratape logo

Reply from Ultratape

We appreciate you taking the time to leave us an excellent review. We pride ourselves on our service which we are delighted you are happy with. We look forward to continuing our relationship!

Rated 5 out of 5 stars

These guys provide the most amazing customer service!!

These guys provide the most amazing customer service!! I had an issue with a product I'd bought a while back and they were really helpful, quick to respond, and supplied me with a replacement part plus a couple of rolls of tape. I can't fault them. Thanks to Richard and the team!!

September 15, 2022
Unprompted review

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