I bought an umbrella from here as a Christmas present for a relative. I was impressed when it arrived, free of charge, the following day. It seems like a quality brolly and my relative is happy with i... See more
Company replied
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Please do not buy from Umbrella World Uk - their customer service is shocking, and they were defensive and unhelpful when I contacted them after the umbrella broke. Waste of money, and will not honour... See more
Company replied
There are so many mixed reviews across the interet for this company so I deliberated for a while on whether to use them. I bit the bullet as they had what I wanted, and for some reason I can't do plai... See more
Umbrella broke immediately, one of the spokes snapped and pierced the umbrella. I wish I'd read these reviews first. I emailed within 24 hours and included photos as evidence. Haven't received a reply... See more
Company replied
Company details
Information provided by various external sources
We stock 1000's of umbrellas, from designer and bespoke collections to corporate and printed umbrellas, choose either any quantity with fast delivery
Contact info
Chorley Old Road 105, BL1 3AS, Bolton, United Kingdom
- www.umbrellaworld.co.uk
3.0
Average
21 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 24 hours
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First opening of umbrella the stitching…
First opening of umbrella the stitching gave way at two places. They want to charge again to replace. Poor quality and customer service.
January 2, 2020
Unprompted review
Reply from Umbrellaworld
Good afternoon David,
Although it is weeks past the 30 days return and refund policy we have still offered you a replacement umbrella, which will be sent out as soon as you return the faulty product to us including £4 shipping.
We are sorry you felt let down by our customer service and would really like to provide a solution for you.
Please feel free to get back in touch,
Kind Regards,
UmbrellaWorld
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