Umkytoys Reviews 10

TrustScore 2.5 out of 5

2.3

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2.3

Poor

TrustScore 2.5 out of 5

10 reviews

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Rated 1 out of 5 stars

Complete scam Company

Complete scam Company - emails returned undelivered . No phone number to call about delivery date for an order. £10 down the drain . Steer well clear of this rubbish online outfit. Their " good " reviews are fabricated !!

May 24, 2026
Unprompted review
Rated 1 out of 5 stars

Terrible customer service

Terrible customer service!
Paid for 2 toys for my soon to be 6 year old as a birthday present, only 1 delivered so now he will be disappointed as I can’t find it elsewhere and I am £16.99 down!!
Emails bounce back and the chat is never answered! Really bad store!

May 7, 2026
Unprompted review
Rated 1 out of 5 stars

Item never arrived

Ordered and paid for an item, it never arrived. Emails I sent to the company bounced back, and I was unable to find any other contact details. Avoid this company, they are a scam.

March 11, 2026
Unprompted review
Rated 1 out of 5 stars

I ordered a toy for my grandson

I ordered a toy for my grandson, still not received have tried to contact company no response. I have to assume this is fake company and will never use them again. The company have taken the money for the goods

October 6, 2025
Unprompted review
Rated 1 out of 5 stars

No delivery no response

No delivery no response. Purchased via a third party platform estimate delivery 2/3 days. No despatch no reply’s to messages. Can only think the sites a front.

July 21, 2025
Unprompted review
Rated 1 out of 5 stars

Never got what I ordered

Never got my item. I bought an item online from Umkytoys.co.uk. They sent me something else, not what I'd ordered. I tried to return the incorrect item, but their website has no email or phone number. They don't show any contact details. They never sent the item that I ordered and paid for.

April 6, 2024
Unprompted review
Rated 1 out of 5 stars

Fraud/Scam

Ordered Christmas present, money taken, no delivery arrived & absolutely no response from the company. 'Contact us' page on their website now doesn't work either ... just code script & no link. Avoid!!!!

November 27, 2023
Unprompted review
Rated 1 out of 5 stars

UMKY Toys ltd - SCAM!

Having searched high and low for a specific replacement toy for my child, I came across umkytoys.co.uk
This was the item; which it was supposed to be.
What I got is nothing of the sort. I have tried to contact the company bu the contact page has no details, no Facebook page, nothing on Instagram, The company is a scam!
I have taken time stamped pictures of the item advertised on screen. The item received, The order label and the website showing zero contact details.
Will now be reporting to the police.

November 16, 2023
Unprompted review

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