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Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the excellent quality of the products, often highlighting their uniqueness and comfort. Many people appreciate the wide range of items available, finding them perfect for gifts or personal use. The customer service is frequently described as outstanding, with consumers noting the team's helpfulness, quick responses, and willingness to go above and beyond to resolve issues. The ordering process is also often mentioned as easy and efficient. However, some customers were dissatisfied with the print quality of certain items, describing it as poor, grainy, or faded. A few other people also felt that the color of their ordered items did not match the description, such as a black shirt appearing faded black and shorts appearing faded brown.

What people talk about most

Product

Customers express high satisfaction with the products, consistently praising their excellent quality,... See more

Customer service

Consumers find customer service to be positive. Many reviewers praise the team for being incredibly kind,... See more

Order

Clients share positive opinions on order. Many customers praise the quick resolution of issues, such as wrong... See more

Staff

Reviewers highlight positive aspects of staff. Customers consistently praise the team for being helpful,... See more

Quality

People report positive experiences with quality. Customers consistently praise the excellent quality of the... See more

Based on these reviews

Rated 5 out of 5 stars

I value small business, especially locally run and owned business in Australia. I love their hilarious products. Great for gifts or maybe a little something for yourself. I needed some additional con... See more

Company replied

Rated 5 out of 5 stars

Uncle Reco have been amazing to deal with. They reply to emails super quickly and are always happy to help, especially when it comes to getting things made and shipped faster when you need it. The qu... See more

Company replied

Rated 5 out of 5 stars

Ordered from uncle reco several times and they never ever fail to disappoint, They have some amazing items on their website. After ordering my items and seeing them in persom they turned out way... See more

Rated 5 out of 5 stars

I’ve only just placed my first order with Uncle Reco, and straight off the bat the experience has been fantastic. It’s rare to come across an online company that genuinely cares about customer service... See more


Company details

  1. Streetwear Store

Written by the company

Uncle Reco is the internet’s favourite bad influence. Serving iconic Aussie vintage energy for over 10 years, Uncle Reco has been supplying legends with tees, hats and gear that look like you “found it at the best op shop ever” but somehow in your size. Born in Australia, worn everywhere, and shipped worldwide to anyone with good taste and questionable judgement. If it’s loud, nostalgic, slightly unhinged and instantly recognisable, it probably came from Uncle Reco. No trends. No rules. Just certified classics that go hard, age well and start conversations at the pub.


Contact info

4.8

Excellent

TrustScore 5 out of 5

200 reviews

5-star
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1-star

Replied to 33% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

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Rated 5 out of 5 stars

Love Uncle Reco

Awesome gear and great xmas presents. No problem at all with returns. Next level great customer experience . Thank you

November 13, 2025
Unprompted review
Rated 5 out of 5 stars

F@#king legends!!

The team were awesome, I emailed them with an enquiry and they swiftly responded and were more than accommodating to my request. Definitely will be restocking the wardrobe shortly!! Thanks again legends

October 28, 2025
Unprompted review
Rated 4 out of 5 stars

Rookie Error

When placing an order on a weekend, I made an error and accidentally ordered two t shirts, instead of one. After sending a quick email to ask for this to be rectified, staff got back to me on Monday morning and were more than happy to reimburse me. Thank you for making my life so much easier and providing such wonderful customer service. I would shop online using Uncle Reco again and would recommend to others.

October 27, 2025
Unprompted review
Uncle Reco logo

Reply from Uncle Reco

Thanks Amanda glad we could sort it so quickly!

Rated 5 out of 5 stars

Super quick turnaround for custom tee.

Super quick turnaround for custom tee.
The quality is great, definitely going to give those vintage vibes in a couple of washes. Nice fit with soft fabric.
The colours are slightly different to the photos uploaded, which I should've expected from the "vintage" vibe, still looks awesome.
Excellent customer service when I reached out to confirm whether I'd paid for front of the queue printing, Dan sorted it out straight away.

October 23, 2025
Unprompted review
Uncle Reco logo

Reply from Uncle Reco

Thanks Amy! Glad you love you're vintage Tee!

Rated 5 out of 5 stars

Hilarious stuff and great quality

I have purchased so many hats and sunnies from these guys. Every single one of them get people asking where do I get them from and I’m happy to say uncle reco! Good quality kit and fast shipping. Can’t wait to get some of the white monster range. Great for everyone.
Cheers team

October 20, 2025
Unprompted review
Uncle Reco logo

Reply from Uncle Reco

Cheers Josh!

Rated 5 out of 5 stars

Amazing Custom Tees!!

Amazing Custom Vintage Tees! I ordered custom t-shirts from Uncle Reco for my best friend’s hen do and I’m honestly obsessed with how they turned out! The quality is amazing, super soft and the print looks so fun! Their online Custom Vintage Tee Creator was so easy to use - you can upload your own photos, use image AI, and add text, and instantly see your design come to life. The whole process was quick and fun, and delivery was really fast too. Everyone at the hen will love their tees! I’ll definitely be using Uncle Reco again for birthdays and gifts. 💕

October 15, 2025
Unprompted review
Uncle Reco logo

Reply from Uncle Reco

Thanks Billie

Rated 5 out of 5 stars

Great website

Great website, even better merch! I had a problem with one of my orders and the team were very quick to rectify and refund me the discharged amount.

October 15, 2025
Unprompted review
Uncle Reco logo

Reply from Uncle Reco

Cheers Josh glad we got it all sorted for you so quickly

Rated 5 out of 5 stars

Customer service BIG TICK

I have brought shirts and hats etc from Uncle Reco and the products are great quality! Also I cannot fault their customer service! They go above and beyond for their customers!!

October 14, 2025
Unprompted review
Uncle Reco logo

Reply from Uncle Reco

Thanks Casey! Yep you won't find better quality.

Rated 5 out of 5 stars

Super fast custom order

I ordered 5 custom shirts and a sale item and they all shipped out within days of my order which is extremely impressive for customs, the quality is amazing as well, extremely happy with my order!

October 13, 2025
Unprompted review
Uncle Reco logo

Reply from Uncle Reco

Hi Shian, thanks so much for your kind review!

Rated 5 out of 5 stars

Mistake Fixed!!

I accidentally made a mistake with my order not realising my mum had already ordered the same thing for me for my birthday. Uncle Reco were so helpful and got back to me very quickly such great service, they sent me a full refund!! Will definitely be a returning customer!!

October 12, 2025
Unprompted review
Rated 5 out of 5 stars

Super easy and fun website!

The experience was not only fun and engaging, but also easy and stress free. This company is doing well to advertise and accommodate for a large majority of people. 5/5 stars.

October 7, 2025
Unprompted review
Rated 5 out of 5 stars

Absolutely love my new graphic tees!

I ordered a few graphic tees and was so impressed with the whole experience! The order arrived really quickly, and the quality was even better than I expected.
The graphics were exactly how they looked on the website, clear, vibrant, and true to design. The material feels great, and the fit is perfect.
Honestly, it’s rare to find an online store that delivers exactly what they promise, but Uncle Reco nailed it. Highly recommend!

October 3, 2025
Unprompted review

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