UNICORN COSMETICS Reviews 

472
TrustScore 4 out of 5

4.2

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Review summary

Created with AI, based on recent reviews

Looking at 28 reviews, reviewers had a great experience with this company. Customers frequently mention that pre-glued lashes look fantastic, feel very lightweight, and are remarkably easy to apply for daily wear. Many people also appreciate the exceptionally helpful support team, noting that staff members quickly resolve issues and provide wonderful personal touches. Though some reviewers were not happy with the overall product longevity, mentioning that the lashes started falling off much sooner than expected. A few other people also felt that certain adhesive products remained tacky on the skin, while others reported unhelpful or rude customer service interactions when seeking online assistance.

What people talk about most

Product

People report positive experiences with product, noting that the pre-glued lashes are lightweight, look like... See more

Quality

Consumers find quality to be ambiguous, with strongly divided experiences reported across purchases. Many... See more

Customer service

Customers consistently note positive experiences with customer_service, often praising the quick responses... See more

Reviews shaping this summary

Rated 5 out of 5 stars

The lashes speak for themselves and I honestly love the variety they come in. But in this review I wanted to give credit to the customer service and the personal touches applied to my first order. Not... See more

Rated 5 out of 5 stars

I came across this company a few days ago. The lashes looked fantastic and after doing some research (and checking trust pilot) I decided to purchase the hybrid pre glued clusters. Delivery was fantas... See more

Rated 5 out of 5 stars

I have to shout out Unicorn Cosmetics because WOW. Their pre-glued lashes are honestly the best I’ve ever used (and I’ve tried a LOT). I usually struggle so much getting lashes on, but these ar... See more

Rated 5 out of 5 stars

I recently purchased some cluster lashes for the first from Unicorn Cosmetics I didn’t realise the shipping was going to take the time it stated in the email, however Unicorn Cosmetics is a team of... See more


Company details

  1. Cosmetics Store
  2. Pharmacy

Written by the company

To Feature #UCMadeMeBuyIt 🦄 Creating the extraordinary in makeup 💄


Contact info

4.2

Great

TrustScore 4 out of 5

472 reviews

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No recent history of asking for reviews

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Hasn’t replied to negative reviews

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4.2

All reviews

(472)

28 reviews in the last 12 months

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Rated 5 out of 5 stars

The brow gel from this company is an…

The brow gel from this company is an absolute game changer- just make sure you apply to dry brows, wipe any moisturiser/serums off before applying or it won’t set. I also really work the product into the brows with a spoolie and they set like a rock! Also love the bond and seal from the quick lashes, unparalleled by any other company and believe me I’ve tried them ALL. The lashes are gorgeous but sadly don’t really last past one wear despite cleaning according to instructions.
Unfortunately the new lazy girl lashes aren’t for me, and have fallen off almost instantly. Such a shame as I really thought they could be my new game changer! Will go back to the normal clusters I think

April 11, 2025
Unprompted review
Rated 1 out of 5 stars

Awful! Try a different brand

Promises made in order notes sent by seller are deceptive they claim that if you do not like the lashes to email in and they will send you a free set of a different style but when I emailed to say lashes are much sparse in real life than pictures online and that I dislike them I was told what styles to purchase rather than offered the promised free set or a return/replacement. I then tried them out and they looked as good as my lashes look with basic mascara on and they lasted a few hours before they began to fall off although I used all unicorn cosmetics products to apply them. I also purchased the bear brow gel and that does not keep eyebrows fluffy or in place just makes them sticky. Awful experience. Very over priced for the quality of the products I received.

September 22, 2024
Unprompted review
Rated 5 out of 5 stars

Amazing business

First time ordering, and absolutely love the lashes, so easy to put on, got a lovely message on the inside of the box, making it feel more personalised, the initial A inside, thank you so much. Also received a freebie for my brows. Will be ordering again as they came so quickly too.

March 12, 2025
Unprompted review
Rated 5 out of 5 stars

Amazing customer services

Amazing customer services
Had a slight issue with my order that was very quickly resolved with excellent advice and communication, the team seem very happy to help with any issues and give you advice on any questions you have Lillie was especially helpful and gave me great customer service, this is really great to see from a small business, would definitely recommend

March 10, 2025
Unprompted review
Rated 5 out of 5 stars

The BEST clusters, bond & seal EVER

Bought one pack and got another free!! Unless I placed the order wrong 🤣 either way I’m totally in love with both sets and the bond & seal, honestly, is the ONLY bond & seal I’ve had that lasts over 1 week, maybe even 2!! Every other one I’ve had has made me totally lose trust in clusters but Unicorn Cosmetics has done it 100% right. Customer service is excellent, packaging is gorgeous and really high quality and the lashes & products just speak for themselves!! Wish I could insert a picture, will absolutely be coming here regularly 😁💕💖

February 7, 2025
Unprompted review
Rated 5 out of 5 stars

Cluster lashes are amazing!😍

Honestly the best lashes!! I’ve recently purchased their unBearlievable cluster lashes (shut the fluff up) & they are just amazing! So easy to apply and feel so light weight on the eyes! I’ve had compliments on my lashes and been asked if they are extensions! Such good value for money too. I have tried versions from other companies and can honestly say Unicorn Cosmetics are hands down the best ones😍 Delivery was quick and the products are so pretty and cute which is a bonus! 100% recommend!!

January 18, 2025
Rated 1 out of 5 stars

Cancelled my order and no full refund, no reply to my email

I have been shopping with them for years without any issue. Placed two orders a week ago and got an email saying my orders were cancelled at my request which I have never done! Also they didn't give me a full refund but only a partial refund. I've emailed them, no reply for over a week. Nothing at all. Disappointing and shocking experience. Will contact Paypal to get my money back.

December 27, 2024
Unprompted review
Rated 5 out of 5 stars

Best lashes !!

I buy religiously from unicorn cosmetics ! I love the strip lash bundles! Not only is the quality amazing (lasts me so long!) but the price point is so affordable compared to other brands!! Love love love ! Wouldn’t buy from anywhere else !

October 29, 2024
Unprompted review
Rated 5 out of 5 stars

Loooove unicorn cosmetics lashes

Loooove unicorn cosmetics lashes. I don't normally wear lashes as I find them uncomfortable and damaging to my natural lashes. I kept seeing ads for this brand and decided to give them a try. I'm so glad I did! I got the cluster lashes. They are so comfortable to wear. No damage to my natural lashes. Reusable. 10/10

October 27, 2024
Unprompted review
Rated 5 out of 5 stars

Fantastic company

Fantastic company. Same day/next day shipping, products are always consistently amazing. If I would recommend any brand it’s this one!

October 7, 2024
Unprompted review
UNICORN COSMETICS logo

Reply from UNICORN COSMETICS

Hey lovely, thank you for leaving this review, I am so happy you are loving Unicorn Cosmetics products xx

Rated 5 out of 5 stars

Absolute gem of a company

Absolute gem of a company. Customer service is second to none and obviously the fact it’s vegan and cruelty free is perfect for me. I’ve only tried the bear brows from them but it’s such a great product I’ll be buying more from this company for sure.

September 20, 2024
Unprompted review
UNICORN COSMETICS logo

Reply from UNICORN COSMETICS

Hey Shannon, thanks so much for leaving this lovely review. I am so happy to hear you are loving our bear brows balm, its amazing isn't it!! xxx

Rated 5 out of 5 stars

Kudos on service

I've only tried the Bear Brows Extreme Lifting Balm from this brand but, having used other similar brow products, this one really does the job!

I recently placed an order but it didn't arrive so I contacted customer services and Lillie was super helpful and dispatched a replacement order that arrived the following day! Perfect! The emails from Lillie were so refreshing and personable! Most customer services are so robotic now.

August 22, 2024
Unprompted review
UNICORN COSMETICS logo

Reply from UNICORN COSMETICS

Hey Sarah,

Thank you for leaving this lovely review, I am so happy to hear you are loving our Bear Brows Balm! We are all so obsessed with it at UC HQ and can't be without it!

Apologies again that your order did not arrive, however I am happy I could of helped in getting that replacement to you ASAP xx

Rated 5 out of 5 stars

Brilliant product

Brilliant product, great customer services and nice fast delivery, will definitely be buying from these guys on a regular basis now!

August 17, 2024
Unprompted review
UNICORN COSMETICS logo

Reply from UNICORN COSMETICS

Hey Saskia, thank you so much for leaving this lovely review. I am so happy to hear you are loving our cluster kit! xx

Rated 5 out of 5 stars

The best lashes !!!

Have been using lashes for years.... then swapped to the under lashes.. so very easy to put on and stay on for at least a week. I ordered 2 packs of shut the fluff up on 26th May... I still have one set left since then when I wear them everyday. Just purchased more. Best ones I've ever used... they look fab and are comfortable and don't feel plasticy like other brands. Have ordered the glue this time too as was using my remaining glue from other lashes so fingers crossed it doesn't disappoint.

August 9, 2024
Unprompted review
UNICORN COSMETICS logo

Reply from UNICORN COSMETICS

Hey Kirsty, thank you so much for leaving this lovely review. I am so happy to hear you are loving our cluster lashes, shut the fluff up are my fave!!! I hope you love our bond and seal glue xx

Rated 5 out of 5 stars

My all time FAVOURITE lash brand

My all time FAVOURITE lash brand. My go to has been LOTD for years and I’ve had countless people complimenting them and asking where they are from. I’ve just opened my package today to find an extra pair which is so sweet! I’m a few years overdue to say a big thank you for having amazing reliable lashes!!

August 4, 2024
Unprompted review
UNICORN COSMETICS logo

Reply from UNICORN COSMETICS

Hey lovely, I am so happy to hear you are loving our lashes! Thank you so much for your continued support and I hope you love the extra lash! xxx

Rated 5 out of 5 stars

The BEST lashes EVERRR

The BEST lashes EVERRR! Honestly can’t recommend this business enough, the lashes are so perfect and the delivery is really quick, I started using them about a month ago and now I can’t stop 😂 so affordable aswell. People always ask me where I purchase my lashes from so hopefully they start ordering aswell. Thankyou so much Unicorn Cosmetics 🩷

June 11, 2024
Unprompted review
UNICORN COSMETICS logo

Reply from UNICORN COSMETICS

Hey Kayleigh! Thank you so much for leaving this lovely review! I am so happy to hear you are loving our strip lashes xx

Rated 5 out of 5 stars

Absolutely amazing.

The team at Unicorn cosmetics are fantastic, the customer service is excellent and the products are amazing.
I have used this company for over 2 years and have never found anything comparable, they respond quickly, offer advice and have great shipping times. I recommend anyone debating an order to absolutely do it and assure you will not be disappointed. If I could give 10 stars I would.

July 10, 2024
Unprompted review
UNICORN COSMETICS logo

Reply from UNICORN COSMETICS

Hey Jodi,

Thank you so much for your leaving such a lovely review! We are so grateful and happy you are loving our products and will always be available for help and advice :) xx

Rated 5 out of 5 stars

THE Lash Bond and Seal Teddy Set Go

The lash bond and seal?!!! WOW. These are NOT coming off any time soon! I’m so impressed, this is the only lash bond and seal that I’ve used that hasn’t made my eyes itchy, or the lashes clump up or come off. Incredible!!

June 28, 2024
Unprompted review
UNICORN COSMETICS logo

Reply from UNICORN COSMETICS

Hey Loz,

Thank you for such a lovely review, I am so happy to hear your happy with the bond and seal glue! XX

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