Unicorn Logistics Reviews 222

TrustScore 5 out of 5

4.9

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See what reviewers are saying

Rated 5 out of 5 stars

Having never worked with the company, I was unsure about using them and pre-paying, however everything was so smooth, great communication and all on time. Would highly recommend and definitely use aga... See more

Rated 5 out of 5 stars

Made the mistake of leaving essential Medicines in a fridge at hotel near Birmingham. Didn’t realise until arriving at Southampton. Phoned Unicorn for help and they arranged for a courrier to collect... See more

Company replied

Rated 5 out of 5 stars

We were MASSIVELY let down by another hire company. They charged us a stupid amount of money and failed to deliver our product at all. Unicorn logistics were phenomenal. All it took was a google searc... See more

Rated 5 out of 5 stars

This is the first time we have used Unicorn Logistics. Although we use a number of logistic companies, Unicorn is the only one that actually did exactly what they said they would do. Everybody at U... See more

Company replied

Company details

  1. Courier Service
  2. Courier and Delivery Service
  3. Delivery Service
  4. Freight Forwarding Service

Information provided by various external sources

Same Day Courier Delivery Specialists. Time & Condition critical deliveries across UK 24/7. Document Delivery | Event Logistics | Film & Production Logistics | Same Day Pallet Delivery | Technology Logistics | Retail Logistics


Contact info

4.9

Excellent

TrustScore 5 out of 5

222 reviews

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Rated 5 out of 5 stars

Great customer service.

Great customer service.
Really easy to book and job was complete within 2 hours of booking.
Highly recommend

March 22, 2024
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Reply from Unicorn Logistics

Hi Charleigh,

Thank you for your positive review! We're glad to hear you had a great experience with our customer service and quick turnaround.

Best Regards,
Unicorn Logistics

Rated 5 out of 5 stars

Had a set of keys we needed to get to a…

Had a set of keys we needed to get to a client, I got my quotation, paid, got it picked up and delivered within 2 hours. Fantastic job, really important for our business to get access to buildings at any time when requested.

February 8, 2024
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Reply from Unicorn Logistics

Hi Jillian,

Thank you for your feedback! We're glad we could assist you quickly and efficiently.

Best Regards,
Unicorn Logistics

Rated 5 out of 5 stars

Fast, reliable service

January 24, 2024
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Reply from Unicorn Logistics

Hi AES,

Thank you for your positive feedback!

Best Regards,
Unicorn Logistics

Rated 5 out of 5 stars

Excellent service

Excellent service - even on a weekend and on a very last minute basis. Many thanks

January 8, 2024
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Reply from Unicorn Logistics

Hi Caroline,

Thank you for your positive feedback! We're delighted to have been able to provide excellent service, even during the weekend and on short notice. Many thanks for choosing us!

Best Regards,
Unicorn Logistics

Rated 5 out of 5 stars

Amazing service at short notice

Needed to arrange a same day courier at the last minute after an important package went missing. Called at 4:50pm, it was booked by 4:58pm and package was delivered at 11am the next day. Fantastic service.

December 13, 2023
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Reply from Unicorn Logistics

Hi Sam Dillon,

Thank you for taking your time out to leave us a review. We are happy our services were useful to you. You know where to find us if you ever need us again.

Best Regards,
Unicorn Logistics

Rated 5 out of 5 stars

Great service

Great service. Super quick. Easy to book and pay and very helpful over the phone too. Will definitely use again

November 29, 2023
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Reply from Unicorn Logistics

Hi Cecilie,

We are glad you had a great experience with us. It is of our best interest our clients are well taken care of and have a fast, stress free service.

Best Regards,
Unicorn Logistics

Rated 5 out of 5 stars

Incredible and speedy service

Incredible and speedy service — everything booked in minutes, collected in the hour and arrived on time the next morning!

November 10, 2023
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Reply from Unicorn Logistics

Hi Andrew Moroney,

Thank you for taking your time out to leave a positive review. We are glad your requirements were met and are pleased we could help.

Best Regards,
Unicorn Logistics

Rated 5 out of 5 stars

Booked them to courier some boxes last…

Booked them to courier some boxes last minute, prompt response to enquires online, good customer service and delivered on time

November 8, 2023
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Reply from Unicorn Logistics

Hi Emma Robinson,

Thank you for your review! We're glad we could meet your last-minute courier needs with prompt online responses, great service, and on-time delivery. We appreciate your trust.

Best Regards,
Unicorn Logistics

Rated 5 out of 5 stars

Fast friendly services

Fast friendly services with regular updates. I always knew what was going on without have to login to an account or contact them. I would definitely recommend your services to anyone. Thank you.

November 8, 2023
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Reply from Unicorn Logistics

Hi Janet Erxleben,

Thank you for your kind words! We're delighted to hear that our fast and friendly service, along with regular updates, made your experience smooth. Your recommendation means a lot to us. If you ever need assistance again, we're here for you. Thank you for choosing our services!

Best Regards,
Unicorn Logistics

Rated 5 out of 5 stars

Excellent service

Excellent service, will definitely be using again.

November 1, 2023
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Reply from Unicorn Logistics

Hi Suzie Dalton,

We are delighted we could help, you know where to find us if you need us again:).

Best Regards,
Unicorn Logistics

Rated 5 out of 5 stars

The service from Faizan was exceptional…

The service from Faizan was exceptional - he was quick, efficient and he worked very quickly under pressure. He was very helpful in providing updates and delivered on what he promised. Fantastic service.
Thank you.

October 27, 2023
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Reply from Unicorn Logistics

Hi Sile O'Niell,

We are glad you had a great experience with Faizan. We are delighted we could be at great service. Thank you for taking your time out to leave this amazing review.

Best Regards,
Unicorn Logistics

Rated 5 out of 5 stars

My experience was beyond satisfactory

My experience was beyond satisfactory. I booked for next day service. It said the goods will be delivered next day between 9 am and 12 pm. They were delivered before 10 a.m. I had it off my mind on that day expecting to see the driver coming in the late afternoon. I was amazingly surprised by the efficiency.

October 20, 2023
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Reply from Unicorn Logistics

Hi Richard Masombo,

That's fantastic to hear! We're thrilled that our service exceeded your expectations. Delivering ahead of schedule is something we always strive for. Thank you for taking the time to share your positive experience. We look forward to serving you again in the future! If you have any other feedback or questions, please don't hesitate to let us know.

Best Regards,
Unicorn Logistics

Rated 5 out of 5 stars

Professional & quality service

Simple to get a price, book a collection and goods now safely delivered to customer on day of collection.
Many thanks, would not hesitate to use you again or recommend your services.

October 23, 2023
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Reply from Unicorn Logistics

Hi Ian,

Thank you for your kind words! We're glad to hear you had a positive experience with our service. We look forward to serving you again in the future, and appreciate any recommendations you may have. If you ever need assistance, feel free to reach out.

Best Regards,
Unicorn Logistics

Rated 4 out of 5 stars

Efficient – great service!

First time using Unicorn Logistics courier service. The team were very helpful and communication was clear. All our items were delivered on time.

October 19, 2023
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Reply from Unicorn Logistics

Hi Anisa,

We're thrilled to hear you had a great experience with us! Thank you for choosing Unicorn Logistics for your delivery needs. We're always here to help. If you need anything else in the future, don't hesitate to reach out.

Best Regards,
Unicorn Logistics

Rated 5 out of 5 stars

Really helpful when I was booking

Really helpful when I was booking, no issues with my crate as it wasn't a standard size. There price was really competitive and the driver arrived when expected to pick up the crate with delivering the the same day.

October 11, 2023
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Reply from Unicorn Logistics

Hi James Grimes,

Thank you for your feedback! We're delighted to hear that you found our service helpful and efficient. We're always happy to accommodate non-standard sizes. If you ever need assistance in the future, feel free to reach out.

Best Regards,
Unicorn Logistics

Rated 5 out of 5 stars

Flexible and professional

Flexible and professional. You guys are great.

August 8, 2023
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Reply from Unicorn Logistics

Hi Adam,

Thank you for taking the time to leave some excellent feedback. Our team at Unicorn Logistics is happy we could help.

Best Regards,
Unicorn Logistics

Rated 5 out of 5 stars

excellent

great customer service, quick at responding, got truck booked on a short notice, very happy with the service provided.

June 15, 2023
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Reply from Unicorn Logistics

Hi Customer,

Thank you for your excellent review! We're thrilled to hear that you had a great experience with our customer service team.

Best Regards,
Unicorn Logistics

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