Unicorn Logistics Reviews 222

TrustScore 5 out of 5

4.9

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See what reviewers are saying

Rated 5 out of 5 stars

Having never worked with the company, I was unsure about using them and pre-paying, however everything was so smooth, great communication and all on time. Would highly recommend and definitely use aga... See more

Rated 5 out of 5 stars

Made the mistake of leaving essential Medicines in a fridge at hotel near Birmingham. Didn’t realise until arriving at Southampton. Phoned Unicorn for help and they arranged for a courrier to collect... See more

Company replied

Rated 5 out of 5 stars

We were MASSIVELY let down by another hire company. They charged us a stupid amount of money and failed to deliver our product at all. Unicorn logistics were phenomenal. All it took was a google searc... See more

Rated 5 out of 5 stars

This is the first time we have used Unicorn Logistics. Although we use a number of logistic companies, Unicorn is the only one that actually did exactly what they said they would do. Everybody at U... See more

Company replied

Company details

  1. Courier Service
  2. Courier and Delivery Service
  3. Delivery Service
  4. Freight Forwarding Service

Information provided by various external sources

Same Day Courier Delivery Specialists. Time & Condition critical deliveries across UK 24/7. Document Delivery | Event Logistics | Film & Production Logistics | Same Day Pallet Delivery | Technology Logistics | Retail Logistics


Contact info

4.9

Excellent

TrustScore 5 out of 5

222 reviews

5-star
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1-star

Asks customers to review

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Rated 5 out of 5 stars

A last minute urgent delivery done well

I called with a last minute urgent same-day delivery and the whole team were exceptionally helpful, patient with my hasty requirements and prompt with the service. The delivery driver was such a nice man to deal with. 100% will use them again.

April 10, 2021
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Reply from Unicorn Logistics

Hi Anon,

Thank you for taking the time to share your kind feedback. We are glad to hear that you were satisfied with our same day delivery services and would recommend our company to others.

Thanks again and stay safe.

Best regards,
Unicorn Logistics

Rated 5 out of 5 stars

All worked out fine

All worked out fine

Thanks

March 25, 2021
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Reply from Unicorn Logistics

Hi Paul,

Thank you for your feedback. We are delighted to hear you were satisfied with our service.

Best regards,
Unicorn Logistics

Rated 5 out of 5 stars

Great service

Great service, reliable and prompt. I had a request to come after 1pm and the courier was bang on 1.05pm perfect!

Thanks again :)

March 15, 2021
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Reply from Unicorn Logistics

Hi Bernice,

Thank you for the kind words and positive feedback. It is a pleasure to hear that you were satisfied with our service.

Best regards,
Unicorn Logistics

Rated 5 out of 5 stars

Good

Good, efficient service.

Would recommend and will use again.

March 11, 2021
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Reply from Unicorn Logistics

Hi Nik,

Many thanks for your kind words and valuable feedback. We look forward to serving you again!

Best regards,
Unicorn Logistics

Rated 5 out of 5 stars

Really brilliant service

Really brilliant service. The pick up and drop off were a big part of a 40th lockdown birthday and the service was spot on. Thank you!

March 7, 2021
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Reply from Unicorn Logistics

Hi Jodie,

Thank you for your kind feedback. We are delighted to hear you were satisfied with our delivery service. Our team looks forward to serving you again!

Best regards,
Unicorn Logistics

Rated 5 out of 5 stars

Speedy and very easy to get hold of

Speedy and very easy to get hold of! Worked a treat

February 9, 2021
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Reply from Unicorn Logistics

Hi Alice,

Thank you for the 5-star review. It is a pleasure to hear that you were satisfied with our fast services. We look forward to serving you again!

Best regards,
Unicorn Logistics

Rated 5 out of 5 stars

Efficient service and excellent…

Efficient service and excellent communication

January 21, 2021
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Reply from Unicorn Logistics

Hi Paul,

Thank you for your valuable feedback. We are delighted to hear you were satisfied with our service.

Best regards,
Unicorn Logistics

Rated 5 out of 5 stars

Quick, easy

Prompt, personal, flexible. Got the job done with no fuss. Recommended

December 2, 2020
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Reply from Unicorn Logistics

Hi Ben,

Many thanks for your kind feedback. We are glad to hear you were happy with our service and would recommend our company to others.

Best regards,
Unicorn Logistics

Rated 5 out of 5 stars

Quite Excellent

Quick and professional from beginning til the end

December 2, 2020
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Reply from Unicorn Logistics

Thank you for the 5-star review. We are delighted to hear you were satisfied with our service.

Best regards,
Unicorn Logistics

Rated 5 out of 5 stars

Brilliant service even when there was…

Brilliant service even when there was problems at the collection end, waited and delivered securely

November 19, 2020
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Reply from Unicorn Logistics

Hi Mason,

Thank you for taking the time to share your positive experience with Unicorn. It is a pleasure to hear that you were satisfied with our service.

Best regards,
Unicorn Logistics

Rated 5 out of 5 stars

Great service from unicorn logistics

Great service from unicorn logistics. I needed a tight deadline delivery that was arranged with very little notice. It was a nice friendly service and we had good communication throughout. I was a bit sceptical at first as this was my first time using the company but they were able to provide the service where a couple of other companies had let me down. Would definately recommend and will hope to use them again in the near future.

Best regards
IA

November 17, 2020
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Reply from Unicorn Logistics

Hi Idrees,

Many thanks for your valuable feedback. Our team is glad to hear that you were happy with the level of service and communication provided. We look forward to serving you again!

Best regards,
Unicorn Logistics

Rated 5 out of 5 stars

JOB DONE PANICK OVER

The parcel was delivered within the specified time. Willing and helpful contact. Eventually managed to pay on credit card. All good. Ian of Imagewear Limited

November 13, 2020
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Reply from Unicorn Logistics

Hi Ian,

Thank you very much for your 5-star review. We are delighted to hear that you were satisfied with our services and look forward to serving you again.

Best regards,
Unicorn Logistics

Rated 5 out of 5 stars

Fantastic service

Fantastic service, reasonably priced and good communication. Very pleased and will use them again

November 7, 2020
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Reply from Unicorn Logistics

Hi Claire,

Thank you very much for your positive review. We value our clients' feedback, and we are glad to hear that you were pleased with the level of service you received.

Best regards,
Unicorn Logistics

Rated 5 out of 5 stars

Excellent service

Excellent service, very affordable and responsive. They were understanding when I had to make a change in the pick up time. Would definitely use them again.

October 26, 2020
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Reply from Unicorn Logistics

Many thanks for your kind feedback. We are delighted to hear that you found our service excellent and look forward to serving you again.

Best regards,
Unicorn Logistics

Rated 5 out of 5 stars

Same day delivery service GREAT

Same day delivery service GREAT! Emailed requesting prices, received a fast reply. Needed 90-120mins notices for pick up. Emailed asking for items to be picked up at 1pm, they arrived at 12:55. and delivered within the hour. quick and great service. Thank you!

October 15, 2020
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Reply from Unicorn Logistics

Hi Zoe,

Many thanks for your 5-star review. Your feedback is important to us, and we are pleased to hear that you were satisfied with our Same Day Delivery service.

Best regards,
Unicorn Logistics

Rated 5 out of 5 stars

Thank you

Thank you, great service after I had been let down by a different company. I would definitely use again

October 8, 2020
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Reply from Unicorn Logistics

Hi Nicky,

Many thanks for your kind feedback. We are delighted to hear that you found our service efficient and look forward to serving you again.

Best regards,
Unicorn Logistics

Rated 5 out of 5 stars

outstanding

Called Unicorn on the day of the required delivery, the despatch was delayed at our end but Unicorn fully accommodated the time frame. The collection and the delivery to Birmingham was done in a short time all happy customers!

October 7, 2020
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Reply from Unicorn Logistics

Many thanks for your 5-star review. We are delighted to hear that you received an outstanding experience and are satisfied with our Same Day courier service.

Best regards,
Unicorn Logistics

Rated 5 out of 5 stars

Recommended - fast, efficient and helpful

Helpful, fast and efficient. They were quick to respond for a quote, didnt have issues with last minute changes and were one of the only places I contacted that were willing to provide transit materials (in this case blankets) to avoid damage in transit. Their comms were also good, updating on pick up etc. All in all, highly recommended.

October 4, 2020
Unprompted review
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Reply from Unicorn Logistics

Hi Ross,

Thank you for taking the time to share your positive experience with Unicorn. We are glad to hear you were happy with our service and would recommend our company to others. We look forward to serving you again!

Best regards,
Unicorn Logistics

Rated 5 out of 5 stars

An amazing service

An amazing service. Called them up out of the blue in the evening to arrange an overnight collection same evening from London and delivery to Hale to be there 9am. They gave a reasonable quote which I accepted, and we were off ! No hassle, no issues. Driver turned up 30 minutes after I confirmed and pre-paid (only because I didn't have an account with them), loaded up and away they went, and delivered the goods as promised at 9am

Would definitely use them again, and highly recommend them

October 2, 2020
Unprompted review
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Reply from Unicorn Logistics

Hi Stephen,

Thank you for your 5-star review. We are delighted to hear that you were satisfied with our overnight delivery service and would recommend our company to others. We look forward to serving you again!

Best regards,
Unicorn Logistics

Rated 5 out of 5 stars

Excellent courier company

Excellent courier company. Brilliant communication, arrived on time and delivered everything safely. I will definitely use Unicorn logistics again. Many thanks

September 28, 2020
Unprompted review
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Reply from Unicorn Logistics

Hi Sarah,

Many thanks for your valuable feedback. Our team is glad to hear that you were happy with the service provided and look forward to serving you again.

Best regards,
Unicorn Logistics

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