I was given the address for the venue of the singles 28+ event in St Albans about 2 hours before on the day, and was instructed that a table had been booked under 'Unified Dating'. About an hour befor... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
Scam event - wish I'd looked on here first. I'm scheduled to go to a singles speed dating event tomorrow which I'm still waiting for the TBC email. Its stated the address will be confirmed up 48... See more
Company replied
Hi,,,saying the same as all other reviews. Avoid ,,it's a con .like the others paid £13.99,,for an event on 17th Dec,,25 mins before event to start ,and already in city ,,,got email that event was can... See more
Company replied
Should have read these reviews before booking. First event with them, and they "reschedule" an hour before the event start, as if the problems with the event couldn't be known earlier in the day. I'd... See more
Company replied
Company details
Written by the company
Unified Dating is passionate about helping to meet new people. We are organising weekly offline in-person events. You can buy tickets at 50% off on female, male and non-binary tickets using promo code EarlyBird. Limited number of tickets are available. You can book tickets for up to three friends in a ticket order for free on female, male and non-binary tickets using promo code letsgetthispartystarted. Limited tickets are available. There must be at least one paid ticket on your order to book for friends on this promo code. Each friend must have a booked ticket. We organise weekly events on Tuesdays, Fridays and Sundays. On Tuesdays we have Lunch 1pm and Dinner 7:30pm events, on Fridays 7:30pm we have Drinks events and on Sundays 4pm we have Brunch events. Please note for our lunch/ dinner/ brunch events attendees are expected to order from the food menu. For our drinks events attendees are expected to order from the drinks menu and food will be available should you wish to order. We offer events for heterosexual/ Lesbian/ Gay/ Bisexual. We have events for 18-30, 28+ and over 50s ages. If for any reason the event that you want to book onto says Sales Ended please email us at customercare@unifieddating.com stating the event that you want to book onto and date so that we can check and confirm if it is possible for you to book on. If the Venue Name and Address are not on the event page then at the latest we will add this to the event page by 2 hours prior to the event start time. At that point you will then be able to see the Venue Name and Address on the event page if we have not added it prior to this. Should we decide to change the venue then by 2 hours prior to the event start time any updated Venue Name and Address will show on the event page. Unified Dating events offer a relaxed and friendly way to easily meet new people locally. Bored of swiping on dating apps? Want to meet someone new? Stop swiping and start dating! We know what makes a great party and we’ve designed our events to help people make the most of the night. Our events will be with people single and ready to mingle. It really is that simple! Dress code: Dress to impress/smart casual/ be yourself! If the event has sold out, please add yourself to the waitlist or email us to be added to the waitlist as more places may become available. To register with Unified Dating please visit: https://www.unifieddating.com/ Book your ticket, arrive at the venue, introduce yourself to everyone, get a drink and easily meet new people in your area!. Bring A Friend: You can book tickets for friends at 50% off using code BringAFriend at checkout. You will need to ensure as the buyer that your own ticket is booked at full price in order to then select the BringAFriend tickets at up to 50% off for your friends' tickets. First select your own full price ticket as the buyer and then Enter the BringAFriend code in the promo code section at checkout and click apply to then scroll and select the 50% off Bring A Friend tickets. Please note Bring A Friend tickets are for people that are single and looking to participate in the event. Please note the ticket price is simply to book on to attend the event. Any drinks or food you will need to purchase directly from the venue. You must not bring any food or drinks from outside into the venue. We cannot guarantee the availability of food or drinks. *Our events are for mixed ages. Our minimum age requirement is that attendees must be 18+ to book on and attend our events. *All attendees are required to have purchased a ticket for our events online prior to attending our events. Each attendee must therefore have a ticket. We only sell our tickets online. We do not sell tickets at the event. Event Organiser: Unified Dating *Please note: Refund Policy: No Refunds. Additionally, we cannot guarantee the number or gender mix and do not offer refunds if some attendees fail to attend or the numbers are low or the gender mix skewed. As stated on this Organiser page, our events pages, order form and in our Terms and Conditions of Business we have a no refunds policy. We can offer an event credit if a valid reason is provided. *Unified Dating has a zero tolerance policy towards any form of discrimination.
Contact info
OX1 , Oxford, United Kingdom
- 03330384140
- customercare@unifieddating.com
- www.unifieddating.com
1.5
Bad
81 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 40% of negative reviews
Typically replies within 1 month
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Personally I think this company is a…
Personally I think this company is a scam. The event didn’t even have a location and was cancelled on the day without warning. By law I should have been offered a refund. What a joke!
There was no sign of the free tickets or where the events will take place so how will I know if I can attend?. What’s to say it’s legit? Really refunds should be given if the event has not taken place?! It’s within customer rights. it says in citizen advise!
February 2, 2024
Unprompted review
Reply from Unified Dating
Hi,
The free tickets promo code is in the reschedule email and we have mentioned this to you several times. Please check and confirm if you received this?. You accepted these 4 free tickets as per your email.
The venue is added by 2 hours prior to the event start time. It will be a venue in the city centre. We had stated this on the event page, order form, order notification email and on your ticket.
We have a no refunds policy and contracted on that basis. We reserve the right to reschedule/ offer event credit as was stated on the order form prior to your ticket purchase and you accepted that when you purchased your ticket.
You have just emailed us again today saying you are happy to accept the free tickets. You have still not confirmed if you have read the promo code on the reschedule email. We sent you the reschedule email with the free tickets promo code on 26 January 2024 at 19:09 (GMT). And, if you are happy to accept our free tickets then why have you written this negative review?.
Kind Regards,
The Unified Dating Team
Complete scam
Complete scam. Booked on to an event, it was postponed 2 hours before the event. Emailed to ask for a refund as I couldn’t attend the following date they told me they don’t do refunds. Clearly just scamming people out of money.
In reply to unified Dating’s response,
I did reply to your email stating that I cannot make the date that it has been moved to. I usually work Sundays! Yes you may offer other venues or area’s but it’s not like I’m coming to watch a show, I’m looking for a partner and would like to meet someone local to me! Not have to travel miles outside of my area! I can see from your other reviews that this happens a lot. Just wish I’d have seen all the reviews before I booked as I would never have wasted my money! Also to note that you have never provided venue information, suggesting that you have no intention of holding the event at all!
January 28, 2024
Unprompted review
Reply from Unified Dating
Hi,
We offered to change the date if you could not make the rescheduled date, but you have not responded to our email letting us know. You also have 4 free tickets in the reschedule email to use when you want.
We contracted on the basis of a no refunds policy and have offered the event credit. We reserve the right to reschedule an event and this was stated on the event page and order form prior to you checking out on your ticket order.
Clearly you are just giving a negative review when we have offered to help.
You have only now just mentioned re Sundays/ the location. We have 3 events per week in the city that you booked for. We also have events on Tuesdays and Fridays. Perhaps if you had asked us all this prior to writing your review then you would have had all this information.
We add the venue at the latest to the event page 2 hours prior to the event start time. This is clearly stated on the event page, order form, order notification email and ticket.
You have been suddenly adding new qs and seem to have simply written this review because you dislike our No Refunds policy, that we had clearly stated on the event page and order form prior to you making your ticket purchase. And we have provided you with a reschedule or alternate date and the free event credit as we had stated we provide in place of a refund.
Kind Regards,
The Unified Dating Team
Paid to attend an event that didn't exist!
Attended an ' Event' on 26th January. I was the only one that attended ( thankfully with a friend), and the Manager of the host bar (turtle bay) didn't even know that they were using their bar, so therefore had no space reserved. We were left sitting at the bar area. I followed instructions and emailed to explain the situation, and was contacted by someone at their customer services who apologised, and told me to email again asking for a refund. I have since emailed, and nothing is being followed up. I'd taken half a days leave with work and paid for transport to get to this event.
In my case I have asked for a full refund. As the 'event' I attended clearly did not exist. No one else even turned up enquiring and we got there early! - It's very much felt like a scam. I'm just so glad that i went with a friend. I will be taking this further if i don't receive my refund.
January 26, 2024
Unprompted review
Reply from Unified Dating
Hi,
Sometimes there can be delays in a venue receiving our booking.
It is out of our control if other attendees do not turn up.
We are communicating with you via email to help.
Kind Regards,
The Unified Dating Team
Reply from Unified Dating
Hi,
We sent you an email at 11:15am today notifying you that this event needed to be rescheduled. Our Order for and Terms stated that we will email you in the event that an event needs to be rescheduled. We sometimes need to reschedule if attendees can not make it. We had therefore communicated with you via email notifying that this event was rescheduled. We cannot be responsible that you saw your email after 1pm.
It is very important that attendees read the information that is on order form so that they have the above information.
We confirm our booking only with the venue if an event is going ahead. We did not need to confirm our booking with the venue because this event was rescheduled.
We do not have Unified Dating staff at the event and this was clearly stated on the order notification email and on your ticket.
Kind Regards,
The Unified Dating Team
Would give zero if I could
Edit: booking department called me and offered me a refund in exchange for taking down my review, when I said I wouldn’t remove it because it isn’t accurate they then backtracked on the refund 🙄 other people not turning up isn’t an excuse to merge age groups. I didn’t get what I paid for.
Would give zero if I could. Wish I’d read the reviews. Awful. Attended an event for 28+ years and ended up with an 18 year old because some people hadn’t turned up! Customer care have been crap at resolving and offered me more tickets…it’s not an experience I want to repeat! They literally get your details and then book a table somewhere for however many people are signed up - even if it’s different age categories. Steer clear.
February 2, 2024
Unprompted review
Reply from Unified Dating
Hi,
There were three that attended. For the 28+ event that you were on there was also a male participant that attended for this same age category of event that was seated with you in the same table area.
The different age category events are typically in separate areas. It may be that others had not arrived or were late for the 18-30 event which is why the 18+ event attendee was on your table area.
We always do our best to ensure that different ages of events are on separate areas.
It states clearly the following on our event pages, order form and terms - *Please note: Refund Policy: No Refunds. Additionally, we cannot guarantee the number or gender mix and do not offer refunds if some attendees fail to attend or the numbers are low or the gender mix skewed.
Our bookings team member simply asked you if you would consider to edit/ remove your review, this was in light of the fact that an attendee for the age of event that you were on (28+) did attend and was present on the table area with you and you confirmed this during the phone call that you had with our bookings team member and your review makes no mention of this. Your review appears to suggest that only one other attendee attended whom was on the 18-30 event. Which is not entirely correct.
Kind Regards,
The Unified Dating Team
This is an honest review of unified…
This is an honest review of unified dating. This is not a scam at all. I was sent my location a little later than stated on the ticket but they send it to me via email and text and clearly communicated with me when the other participant would be arriving. There are no organisers present at the venue when you arrive so you are in fact using this service to connect with other people which is really good. It was unfortunate that a few of the other guests who booked tickets didn't turn so it was only myself and a gentleman at the venue however we had a really good night. With more participants it could have been an even more enjoyable experience but you can't help if people don't show.So all I'm all useful dating service with the potential to connect with new people.If you're looking for more of a hosted event then this will not be for you.
January 26, 2024
Unprompted review
Reply from Unified Dating
Hi,
Thank you so much for your review. We are so happy that you had a great time!.
We are very happy that you have had a positive experience with our events service.
Kind Regards,
The Unified Dating Team
Yeah is it' a great company that helps…
Yeah is it' a great company that helps people meet and connect with one another and I've met some nice people though the company 🙂
January 19, 2024
Unprompted review
Reply from Unified Dating
Hi,
Thank you so much for your review.
We are very happy that you have had a positive experience.
Kind Regards,
The Unified Dating Team
If i could give zero stars I would
If i could give zero stars I would. We attended an event to only find out that it wasn't on once we arrived, spoke with bar staff who said that there wasn't an event on or were not aware.
I later received an email stating that the event had been rescheduled 2 days afterwards.
I've contacted customer support for a refund who have not been helpful, suggesting that we should have read the terms and conditions, surely if you pay for a service once you arrive it'd be pretty clear that something is on once you arrive!
Stay clear, save your money, i think you are essentially paying to walk in to a bar that's free to the public anyway.
Awful!!
January 19, 2024
Unprompted review
Reply from Unified Dating
Hi,
We have communicated via email with you and we have just spoken with you over the phone. You have written a review on here under a name that does not match the name that you booked your ticket with. Our event in Nottingham on Friday 19th January did go ahead and 7 people attended.
You mentioned in your email that when you arrived you simply asked if an event was on. You did not ask for Unified Dating as our Order Notification Email states. If you had asked for this you will have been shown to our area where 7 other attendees were present.
As a gesture because not every one could make it to the event we rescheduled the event after the event had taken place on Friday 19th January to give attendees another chance to attend on another date.
The ticket money is for the ability to meet other single people at our events.
We have a no refunds policy. We also had clearly written on the Order Notification Email what to ask for on arrival. You did not event ask for Unified Dating. Had you then you would easily have arrived to our area. You could also have contacted us on the email stated in the order notification email but we received no contact from you on 19th January. We could have easily helped and our Order Notification Email stated to contact us in the event of any issue so we can help. We do not accept to refund on this basis. We offered you the reschedule date and free tickets as a gesture.
Kind Regards,
The Unified Dating Team
Hi,,,saying the same as all other…
Hi,,,saying the same as all other reviews. Avoid ,,it's a con .like the others paid £13.99,,for an event on 17th Dec,,25 mins before event to start ,and already in city ,,,got email that event was cancelled ,,did receive a customer care phone call ,,was rescheduled til 7th Jan,,7th Jan cancelled ,,n rescheduled til today 21st Jan,,,I've emailed company asking if its happening ,,and no one has replied ??plus got 4 free tickets for up n coming events ,,that just don't happen!!!,,a nice wee earner for unified dating ,,take people's money n don't deliver ...
December 17, 2023
Unprompted review
Reply from Unified Dating
Hi,
We replied to your emails.
The other attendee attended yesterday.
However, they did not reply to our reschedule email to confirm they were attending and they did not answer their mobile when we tried to call them yesterday. They did not even at any point yesterday call us back either. Only today they have emailed us and said they went to the venue.
Had they replied to our reschedule email confirming, we could have let you know to go yesterday. We did not send you to the venue because we could not confirm if others would be there. We did say you can go but we were trying to avoid you making a journey if others had not confirmed.
We are doing our best. With rescheduled events people must reply to our reschedule email to confirm if they are attending otherwise we cannot know to send people to the venue. You have been confirming so we appreciate that.
For the Brunch event that was on 4th February you had replied to our reschedule confirming that you were attending and then one hour prior to the event emailed saying you were not going.
Kind Regards,
The Unified Dating Team
Avoid at any costs.
December 24, 2023
Unprompted review
Reply from Unified Dating
Hi,
We need to verify on which event you booked, if you did book. Please email us with your full name used to book and the event date and what issues you encountered by emailing us at customercare@unifieddating.com so that we can look into these.
Kind Regards,
The Unified Dating Team
It's a scam
It's a scam. The venu they booked said they have tried to get the bookings cancelled as people show up and there is no one there. Avoid.
Oh yeah, no refunds either.
December 22, 2023
Unprompted review
Reply from Unified Dating
Hi,
This is NOT a scam.
We need to verify on which event you booked, if you did book. Please email us with your full name used to book and the event date and what issues you encountered by emailing us at customercare@unifieddating.com so that we can look into these and ensure that the same issues if any are not encountered going forward.
Kind Regards,
The Unified Dating Team
Really poor customer service
I got really poor customer service from this company.
The day before the event I'd still received no communication from them about the event location, so I made other plans and requested a refund.
They denied my refund request and rescheduled the event to a date when I'm not available.
I find this to be really poor customer service. I wouldn't use this company again.
December 16, 2023
Unprompted review
Reply from Unified Dating
Hi David,
We feel your review is unfair. You had emailed us prior to the event to ask for the venue and we had replied prior to the event so you had this information.
If the venue name and address are not on the event page they will be added by us to the event page at the latest by 2 hours prior to the event start time. At that point the attendees needs to check the event page on Eventbrite so they can see what the venue name and address are. This is stated clearly on the Order Form, Order Notification Email and on the Ticket. If these are read then attendees have all needed infos regarding an event.
It states No Refunds on the event page, Order Form and Terms. But we can offer the event credit.
We sometimes have to make the decision to reschedule an event if we feel it will be a better event experience for attendees. We reserve the right to reschedule as stated on the Order Form and our Terms and Conditions of Business.
Following our phone contact with you we are happy that you still want to accept and keep the rescheduled date plus the event credit on top that we offered. In light of this we feel you could do with correcting your review to reflect a more accurate review.
Kind Regards,
The Unified Dating Team
Worth giving a try
While the quorum/turnout was disappointingly low with only four attendees (should be around 8), the casual atmosphere of the pub event with not particular format, dress code etc., provided a platform for enjoyable conversations once a few more people arrived after 45 minutes. Despite initial disorganization and a lack of direction from the staff, the relaxed setting allowed for a good time, making me open to try once again any event organized by the company.
October 13, 2023
Unprompted review
Reply from Unified Dating
Hi,
We would like to thank you very much for your review!.
We are very happy that you have had an enjoyable and positive experience with our events service and would try us again with any event that we organise!.
Kind Regards,
The Unified Dating Team
Avoid at all costs!!!!
Avoid at all costs!!!!
You will be charged for the events that are not happening! Happened to me twice within one week! Even though you can select a refund option no refund is given. As been told that if no one attended it and its not their fault. Only offered a reschedule of the event. I had a phone call from customer service just now asking to delete bad review in order to get a refund! My hands are shaking typing this as I cant believe how pressured I was. But stood my ground and didnt agree to that as I believe I should have a right for the refund regardless
November 21, 2023
Unprompted review
Reply from Unified Dating
Hi,
You have been charged at the point of booking onto our events, that happens once you check out an order at check out stage.
It states No Refunds on our event page, order form and terms and you contracted with us on this basis.
We reserve the right to reschedule an event if we feel it will enable our attendees to have a better experience at an event. We contacted you in advance of the event to communicate this.
You have written two one star reviews on here under different names within the past 5 hours today.
We contacted you to help and have clarified that the event has been rescheduled. We are happy to also offer you an event credit on top so that you can easily use on our upcoming events.
Kind Regards,
The Unified Dating Team
Yes agree with previous reviews
Yes agree with previous reviews! Absolute scam! Location of the event been only given two hours prior of the event when I emailed them, no replies no refund. I was the only one at the event and waited for 40mins for another person to come. Nobody did! Guess nobody ever does! Event should have been cancelled if there are only two people.They denied a refund. Staff at the bar told me there was only one more person booked for that event however unified dating says they were plenty just didnt turn up! Yeah right! More bad reviews to find on eventbrite page
November 17, 2023
Unprompted review
Reply from Unified Dating
Hi,
The venue was written on the event page for the event that you attended. It states on the Order Notification Email that at the latest we add the venue on the event page at 2 hours prior to an event's start time if it is not added already prior to this.
It is unfortunate that it was a much lower number of people that could make the event in the end. Our Order Notification Email states to arrive for the start time but people sometimes still arrive later than this and therefore all attendees do not get a chance to meet at the event.
When attendees do not arrive our Order Notification Email states to email our Customer Care email so that we can be aware and call the other attendees to see if they are on their way and still attending.
We have rescheduled this event to give all attendees a chance to attend.
There are no reviews on our Eventbrite page.
Kind Regards,
The Unified Dating Team
Can I have my £13 back
Can I have my £13 back? Like everyone said here this is a SCAM, no one turns up. Nobody.
November 19, 2023
Unprompted review
Reply from Unified Dating
Hi,
We have rescheduled this event to give attendees a chance to attend as it appears that not enough attendees could make it.
Kind Regards,
The Unified Dating Team
Scam company, avoid!
This is a scam company, they provide literally nothing, no organistion, no matching, nothing, avoid at all costs.
Reply to unified dating. You arrange and organise nothing beyond a opentable booking. Last 3 events had 1 male then 1 male and then 2 males.
You are the definition of a scam and arrange nothing and match nothing. You deserve to be removed from the planet for your immoral illegal scams.
I’d be very happy to see you in court, I’ll stop with the remarks about your company if you stop running an alleged illegal scam.
November 10, 2023
Unprompted review
Reply from Unified Dating
Hi Paul,
We organise weekly events for singles. People can book onto events that are for them, whether that is on our heterosexual, lesbian, gay or bisexual events.
Our events offer an excellent way for people to easily meet new people in their area.
Sometimes we may need to reschedule an event if appears that the numbers attending could be low or there could be a gender imbalance, where this is the case we always get in touch with booked on attendees. We are sorry that it appears that there may have been a delay in us communicating with you yesterday prior to the event on this. However, we have since been in touch immediately and resolved.
Sometimes attendees do not let us know if they are not turning up and sometimes they may let us know close to the start time that they cannot make an event. We will always do our best to contact all attendees in this situation but if it is close to the start time some attendees may already be on their way to an event. We have to let the venue know of how many of our guests might still arrive in this situation so they can be aware and greet our guests on arrival.
Thanks for your feedback in helping us to ensure we improve our services!. We strive to make the world a better place by enabling people to easily meet new people and foster connection!.
Please desist from making disparaging remarks. We reserve our position to consider all and any legal remedies available to us in such regard.
Kind Regards,
The Unified Dating Team
This whole thing seems to be a scam to…
This whole thing seems to be a scam to be honest for the past 2 months I have been going in circles either the event is cancelled or no one turns up they offer you a free ticket for the next event which never happens
November 3, 2023
Unprompted review
Reply from Unified Dating
Hi,
We are unable to see your name. Can you please email us so that we can help on this.
Sometimes we need to reschedule an event to ensure a better event experience for attendees.
We can then help you with upcoming events that have good numbers booked on.
Thanks for your feedback!.
Kind Regards,
The Unified Dating Team
Do not part with your cash booking with…
Do not part with your cash booking with unified dating. It is nothing more than a scam. They take your cash then you have to hope a. there is an actual event and b. hope some else turns up! Just a waste of money and time.
October 24, 2023
Unprompted review
Reply from Unified Dating
Hi Eric,
We are sorry to hear about your experience. It is out of our control if booked attendees do not turn up or let us know.
Our bookings team recently spoke with you over the phone as we had events with good numbers booked on that we offered you a free ticket for.
Thanks for your feedback!.
Kind Regards,
The Unified Dating Team
Scam
I was the only person to arrive. I sent a message to the event host as there was, strangely, no actual in-person host. I received a phone call and was asked to check whether the table had been booked because they hadn't received confirmation. Then I was called back a little later to say some people were on their way and would be there in 40 mins. I had already been there for 30 mins. A total waste of my time and money. Why would I pay the same price for someone to just book a table and hope people show up compared to an in-person hosted event that cancels if not enough people sign up AND they provide a refund? I don't want 2 free tickets to future events that no one / one other person arrives to and where I spend more money for nothing. This really feels like a scam.
October 6, 2023
Unprompted review
Reply from Unified Dating
Hi Melissa,
We had 6 other people booked on. They had not informed us that they were going to be late or not turn up. Had they informed us we would have contacted you prior to the event to reschedule it.
Our Order Notification Email that you received after your ticket booking states that attendees should arrive for the start time. We unfortunately cannot guarantee that they will arrive for the start time. The Order Notification Email also states that it will be the attendees only at the event and venue staff.
We have had a good number of attendees attending the recent past events.
Please feel free to email us and we can then help you with upcoming events that have good numbers booked on.
Thanks for your feedback!.
Kind Regards,
The Unified Dating Team
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.