Unify Credit Union Limited Reviews 

79
•
TrustScore 4 out of 5

3.8

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Rated 1 out of 5 stars

I have been trying to call daily for over 2 months and still no answer. I have sent emails, and yet again no response. I want to close my savings account but there is no one to talk to or do it online... See more

Rated 5 out of 5 stars

Wow unify, I couldn’t recommend them anymore! Applied 2 days ago and received my loan today, they are fair, not ridiculous APR and so many more benefits! Help you to save along the way to! Brilliant... See more

Rated 5 out of 5 stars

I recently opened a saving account with Unify. It was very easy to do on the website and the staff at the office were great when I rang up to ask a question. Even better when I sent them an email with... See more

Company replied

Rated 5 out of 5 stars

Used Unify for a couple of years now on the recommendation of a friend as a way to save money without being able to dip into it instantly, it's been a great tool. Their low interest lending has been a... See more

Company details

  1. Alternative Financial Service

Written by the company

Unify is a savings and loan co-operative serving over 10,000 members across Wigan, Leigh, Chorley, Skelemrsdale, South Ribble and Warrington. We are a not for profit organisation, authorised and regulated by the Financial Conduct Authority and the Prudential Regulation Authority. Members' savings are protected under the Financial Services Compensation Scheme


Contact info

3.8

Great

TrustScore 4 out of 5

79 reviews

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3.8

All reviews

(79)

6 reviews in the last 12 months

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Rated 1 out of 5 stars

Awful savings union!!!

I have been trying to call daily for over 2 months and still no answer. I have sent emails, and yet again no response. I want to close my savings account but there is no one to talk to or do it online. Awful place.

October 12, 2026
Unprompted review
Rated 1 out of 5 stars

Received a nasty letter of them for me…

Received a nasty letter of them for me to get in touch asap I’ve phoned and emailed them they have completely ignored me I’ve range 5 dats several times a morning as they are only open 10/12 am emailed 7 times two full weeks no voice mail on the phone lines in the letter they wrote it was important I get back to them well I’ve tried obviously more than once by phone and email I’ve even asked to raise a complaint on the emails and nothing how BAD is this company why send letter saying if I don’t get in touch interest will be applied yet they ignore me when I try advice please

August 10, 2026
Unprompted review
Rated 1 out of 5 stars

I’m sorry I do not recommend

I was recommended to this company by a friend. I save a lot with them each month and also have a loan what’s nearly paid. I applied last Wednesday for my top up loan to be messaged today 6 days later to say it’s going to take 5-7 days for a decision. I applied for my top up loan as I was in need of money this week so getting a decision 2 weeks later is no good as I would have probably been paid by then. The communication is awful and decision waiting is soo long. I think I will pay my previous loan in full now and take my savings. I have never known a company to take so long processing an application. Not a very happy member.

June 17, 2026
Unprompted review
Rated 5 out of 5 stars

A great idea for the local people to…

A great idea for the local people to use and help in this financial time ,been a member many many years now and it has been a real lifeline and help in the past ,would recommend to anyone if only to save a few bob each month at this time you never now how or when you may need a little money just to tide you or your family out at a crucial time .

October 10, 2025
Unprompted review
Rated 5 out of 5 stars

Wow unify

Wow unify, I couldn’t recommend them anymore! Applied 2 days ago and received my loan today, they are fair, not ridiculous APR and so many more benefits! Help you to save along the way to!
Brilliant customer services as someone who is a nervous wreck with these things, they answered my multiple queries without judgement. Will only use Unify from now on.

September 10, 2025
Unprompted review
Rated 5 out of 5 stars

Unify credit union are great

Unify credit union are great. Always very helpful whenever I have an enquiry. The savings and loan service they provide are fantastic. The staff are very friendly and efficient. They are a credit to the community. I would definitely recommend using unify. Keep up the good work.

July 28, 2025
Unprompted review
Rated 5 out of 5 stars

Excellent experience

Taking a loan or saving with them couldn’t be any more easier!
The staff are extremely helpful and listen and don’t judge.
The whole process was easy to do, from filling in the forms to gathering and inputting all documents needed.

July 28, 2025
Unprompted review
Rated 5 out of 5 stars

Staff are amazing.

Staff are amazing.. definitely would recommend unify to start saving with… I joined in 2015.. these helped me when I was a rock bottom… if it wasn’t for their help I wouldn’t of got my keys to my home…

July 18, 2025
Unprompted review
Rated 5 out of 5 stars

All staff are so friendly and helpful

All staff are so friendly and helpful. I have been with Unify Wigan for 11 years and truly help with saving a little bit for rain days. Even if you need a loan, they have several available according to your requirements or situation. Highly recommend if you live in the Wigan & Leigh area 😀

April 2, 2025
Unprompted review

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