Unique Homestays Reviews 

602
TrustScore 5 out of 5

4.9

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Evaluating 122 reviews, reviewers overwhelmingly had a great experience with this company. Travelers frequently praise the stunning coastal locations, beautifully designed properties, and exceptional leisure facilities that consistently make their holidays truly unforgettable and special. Guests also highlight the incredibly knowledgeable and helpful staff, comfortable accommodations, and wonderfully peaceful surroundings that together provide a deeply relaxing getaway experience. Some reviewers were not happy with specific property maintenance, inadequate towel provisions, and disappointing cleanliness standards experienced during their holiday. A few visitors noted occasional practical issues such as limited bathroom supplies, restrictive pet rules, or minor comfort concerns that affected their rest. These specific drawbacks were mentioned by a small group of guests who encountered unexpected inconveniences.

What people talk about most

Location

Reviewers mention positive feedback about location, highlighting breathtaking views and peaceful, secluded... See more

Facilities

Consumers find facilities to be positive, highlighting beautifully maintained properties equipped with pools,... See more

Quality

Clients share positive opinions on quality, consistently highlighting exceptional properties that are... See more

Staff

Customers report overwhelmingly positive experiences with staff, praising their outstanding hospitality and... See more

Holidays

Customers consistently note positive experiences with holidays, describing them as relaxing, memorable, and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

We stayed at a place called Aphrodite. Being the goddess of love, she certainly cast her spell over us. We cannot think of a single bad thing. The location is wondrous, 20 minutes south of Bude and... See more

Company replied

Rated 5 out of 5 stars

We stayed in Cornwall at a property called Thalia. The property is exceptional. Great location, has amazing views across the hills and lovely to watch the sun dip over hills, even in the winter. The h... See more

Company replied

Rated 5 out of 5 stars

Had the most wonderful stay at The Shearling, a truly wow property, perfect for peace and quiet. Beautifully furnished with every comfort you could need. The icing on the cake for us was the outdoor p... See more

Company replied

Rated 5 out of 5 stars

Amazing collection of properties- great customer service, excellent communication, and just all round lovely breaks. We got engaged in a Unique Homestays property, had our baby moon in one, and more r... See more

Company replied


Company details

  1. Travel & Vacation

Information provided by various external sources

Inspirational luxury cottages to rent UK. Unique Homestays beautiful holiday homes with personality include unique cottages in Cornwall, Scotland, Devon, Dorset


Contact info

4.9

Excellent

TrustScore 5 out of 5

602 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 100% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.9

All reviews

(602)

120 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

The Outpost

We've just returned from a last minute trip to The Outpost in Conwy, our first experience through Unique Homestays but certainly not to be our last.

Rebecca the owner was warm in her interactions and so personable, she really has considered all of the important little things that even we hadn't realised we might need whilst away.

You access the property via a private little bridge and then it's just you, the wood fired tub, the stars, the sound of the stream nearby and the calls of the resident tawny owl.

The inside was clean, spacious, warm and characterful. It was the relaxation we needed and it felt nothing short of majestic, to hide away at this beautiful home in it's own little woodland.

October 13, 2025
Unprompted review
Unique Homestays logo

Reply from Unique Homestays

Dear Nicholas,

Thank you for sharing such a thoughtful review of your stay at The Outpost. We’re pleased that your first experience with Unique Homestays offered the sense of escape you were seeking. Rebecca will be pleased to know her attention to detail and warm welcome contributed to the experience. The setting clearly made a lasting impression, and we hope to assist with another stay before long.

Best wishes,
Team Unique

Rated 5 out of 5 stars

Limehouse Cottage - Unique Homestays. A Perfect Honeymoon.

We can't speak highly enough of our experience at Limehouse Cottage through Unique Homestays. We wanted to honeymoon outside of the typical "tropical climate/Hawaii" standard here in the US. Limehouse Cottage had it all. Centrally located to take in all of what the Ring of Kerry has to offer, Limehouse Cottage is serene, beautiful, therapeutic, and romantic. The vistas are breathtaking. It was a trip and place we will never forget. We haven't stopped thinking about it or talking about it since we left. Simone at Unique Homestays was friendly, clear, and communicative. Not once did we wonder where to go, what to do, or what was expected of us. Correspondence was always timely and helpful. The photos and description of the cottage were 100% accurate, if not more impressive and beautiful in person. Thank you Catherine, and thank you Simone and Unique Homestays for helping us start our married life in the most perfect way possible. We hope to be back someday.

October 3, 2025
Unprompted review
Unique Homestays logo

Reply from Unique Homestays

Dear Al,

Thank you for sharing such a generous account of your stay at Limehouse Cottage. It’s very rewarding to read that the property and its surroundings offered such a memorable start to married life. Your kind words about the owner Catherine, our colleague Simone and the team are much appreciated, and we’ll be sure to share them. We’re so pleased the experience captured exactly what you were hoping for, and we hope to welcome you back to the collection one day.

Best wishes,
Team Unique

Rated 5 out of 5 stars

A week in Huckleberry, North Pembrokeshire

We stayed a week in Huckleberry, Nevern, Pembrokeshire. Great property in a perfect setting. Beautifully renovated, well equipped and very comfortable. I would recommend this to anyone wishing to visit the north Pembrokeshire National Park. Very interesting and beautiful area all on your doorstep.

October 3, 2025
Unprompted review
Unique Homestays logo

Reply from Unique Homestays

Dear Charles,

Thank you for taking the time to leave your review. Huckleberry sounds to have offered just what you were looking for, and it’s lovely to hear that the house and surrounding area combined made for such an enjoyable stay. We really hope to welcome you back to the portfolio in the future.

Best wishes,
Team Unique

Rated 5 out of 5 stars

Tangle Belle - The Lizard- Kernow. This is one of several breaks we have…

This is one of several breaks we have now booked with Unique Homestays and they have all been superb. The whole process is super efficient with Simone and the team and all of the properties have exceeded expectations. Tangle Belle was no different and perfect in terms of solitude , quality of accommodation and location. Perfect for the dogs as well. The owners were great and welcomed us on arrival and then left us to it for the week.

October 6, 2025
Unprompted review
Unique Homestays logo

Reply from Unique Homestays

Dear Chris,

Thank you for sharing your feedback; it was a pleasure to welcome you back to the portfolio. We also appreciate your kind words about our colleague Simone and will be sure to pass them on. Tangle Belle occupies a particularly special setting in Cornwall, and it’s great to read that it exceeded your expectations. Your continued support is much appreciated, and we hope to assist with your next stay before long.

Best wishes,
Team Unique

Rated 5 out of 5 stars

Top quality homestays and service

Excellent selection of top quality homestays. Very responsive service and flawless administration process, both during booking and after completing stay.

October 3, 2025
Unprompted review
Unique Homestays logo

Reply from Unique Homestays

Dear Wim,

Thank you for taking the time to share your feedback, and for choosing to stay with us again. It is lovely to read that both our properties and service continue to meet expectations. We appreciate your loyalty and look forward to assisting with your next Unique Homestay when the time is right.

Best wishes,
Team Unique

Rated 5 out of 5 stars

Perfect holiday house

Amazing house , wonderful welcome pack , stunning outlook. Only missing kitchen utensil was a salad spinner! Otherwise we had everything we needed!
The house is both beautifully appointed and homely. Perfect for a family holiday. Would definitely rebook.

October 3, 2025
Unprompted review
Unique Homestays logo

Reply from Unique Homestays

Dear Melanie,

Thank you for sharing your kind review. We’re pleased the house, welcome hamper and setting all contributed to a wonderful stay, and that it proved such a comfortable base for your family. Your note on the salad spinner is appreciated and will be taken on board. We hope to have the pleasure of welcoming you back before long.

Best wishes,
Team Unique

Rated 5 out of 5 stars

Atlanta is an amazing appartment

Atlanta is an amazing appartment, a kind of heaven on earth. Everything and more than you could have ask for. We enjoyed the lovely views and hot tub!

October 7, 2025
Unprompted review
Unique Homestays logo

Reply from Unique Homestays

Dear Astrid,

Thank you so much for sharing your experience.
We’re so pleased you found Atlanta to be such a special place, and we really appreciate your kind words. It’s wonderful to hear you enjoyed the views and the hot tub, we hope to welcome you back again soon.

Best wishes,
Team Unique

Rated 5 out of 5 stars

Where dreams come true

We have been to "The Fable" several times now. Actually, I don't want to review it, so that not everyone knows how fantastic this cottage is. It is perfectly and stylishly furnished, located in a fairytale setting and leaves nothing to be desired. For us, the well-maintained hot tub and the fact that dogs are very welcome (there are even dog cushions and treats for our four-legged friend) are definite plus points. What can I say... I will recommend it to my friends and we will definitely be back next year.

September 26, 2025
Unprompted review
Unique Homestays logo

Reply from Unique Homestays

Dear Christian,
Thank you for sharing your recent experience at The Fable, its lovely to read that this home exceeded expectations all round. We are very grateful for your recommendation, our Homestay Specialists will be on hand to help plan your next stay when the time is right.
Best wishes, Team Unique

Rated 1 out of 5 stars

Nocturne - The Cotswolds

We rented the property Nocturne in Stow on the Wold in July/August 2025 as a party of 10 to celebrate my in-laws 50th wedding anniversary.

We arrived to find the Luxury Welcome Hamper consisted of items from the local Co-op (own brand crisps, cheese, Warburtons white bread) half eaten Daylesford Organic products and a bottle of red wine which someone had already removed the seal.

We had requested that one of the bedrooms was made up as a double rather than twin. On arrival this was still a twin.

We had planned on eating at the property on a number of evenings, but found that the kitchen wasn't really equipped for 10 guests. There weren't enough pots/pans and a lack of utensils. We had planned on having a bbq on at least one night, but this was filthy and there were no tools to use when cooking. The general cleanliness was lacking, floors hadn't been hoovered/mopped, the table and chairs in the garden had mouldy leftover food on them, we found dog treats under the sofa, the bed linen on nearly every bed was stained and the bathrooms/kitchen were all grubby. Drains in all bathrooms were very slow to drain. The double beds in two bedrooms were extremely squeaky to the point that those using the beds struggled to get a decent night's sleep for the week we were there.

There were no hand towels in bathrooms/toilets, or enough toilet roll. The "bath" towels were all very small and can only be described as crispy.

We contacted the house keeper about all issues and he was dismissive and clearly didn't want to resolve anything. He was slow to respond, claimed he'd tried calling, but didn't return my calls or voicemail messages.

On the second last day there was a leak from one of the bathrooms which meant we couldn't use one of the showers. There was no attempt to fix this whilst we were there and it was clear from the stains on the ceiling that this was already an issue.

We complained to Unique Homestays and they really didn't acknowledge any of the issues, even when we shared photos as evidence. They apparently shared our feedback with the owner, but they never actually came back to us. The whole experience was really disappointing and turned what should have been a lovely experience for everyone into a somewhat stressful one. We paid £6k for the week and feel like we were completely taken advantage of.

We would not recommend Unique Homestays at all. The customer service was non-existent and slow to respond.

July 25, 2025
Unprompted review
Unique Homestays logo

Reply from Unique Homestays

Thank you for taking the time to share your feedback regarding your recent stay at Nocturne. We are so sorry to hear that your experience did not meet expectations, particularly given the special occasion you were celebrating. We completely understand how disappointing this must have been for you and your family.

Please be assured that we take all guest feedback very seriously. Our Customer Relations Advisor has now spoken with you directly, and a resolution has been offered, which we hope goes some way towards restoring your confidence in our brand. We have also shared your feedback in detail with the property’s owners and management team to ensure that the necessary improvements are made.
We are grateful for your honesty in sharing your experience, as it helps us strengthen both the quality of our homes and the service we provide.

With sincere apologies once again, Team Unique

Rated 5 out of 5 stars

Hansa is a special place

Hansa is a special place, we couldn’t have chosen a better calming little house to chill, relax and for me this was part of my rehabilitation time after an operation. Thank you for letting us stay in this fairy style house, where it was warm, cosy, we had everything we needed. The weather was not on our side but even that didn’t upset our stay.

September 15, 2025
Unprompted review
Unique Homestays logo

Reply from Unique Homestays

Dear Diane,
Thank you for taking the time to share your feedback, we are so pleased to read that Hansa provided a calm, cosy and inspiring escape. We really hope to welcome you back to the portfolio again soon.
Best wishes, Team Unique

Rated 5 out of 5 stars

First class experience with Unique Homestays

Unique Homestays appear to do everything well!
Communicative, friendly staff who follow through on what is asked of them.
The Tempest was everything we could have wished for. The position of the property, the property itself and the owner, for whom nothing was too much trouble. A gem with a " can do" attitude.

September 6, 2025
Unprompted review
Unique Homestays logo

Reply from Unique Homestays

Dear Maggie, Thank you so much for sharing your experience and for your kind words, its lovely to read that you found the entire process to be smooth, helpful, friendly and that Tempest met your expectations so well. We really hope to welcome you back to the portfolio soon and will be on hand to assist when you are ready. Best wishes, Team Unique.

Rated 5 out of 5 stars

Just a beautiful little hideaway with…

Just a beautiful little hideaway with exceptional features!

Perfect.

September 12, 2025
Unprompted review
Unique Homestays logo

Reply from Unique Homestays

Dear John, Thank you very much for sharing your experience, we really hope to welcome you back to the portfolio again soon. Best wishes, Team Unique

Rated 5 out of 5 stars

Our stay at Atlanta through Unique Homestays

The process for making the reservation was very straightforward, there was great clear communication from start to finish, and the property was exactly as advertised.

September 15, 2025
Unprompted review
Unique Homestays logo

Reply from Unique Homestays

Dear Andrew, we appreciate your kind words. It's lovely to read that you felt the booking process straightforward and that Atlanta was exactly as you had anticipated. Our Homestay Specialists will be pleased to assist with planning your next stay, when the time is right. Best wishes, Team Unique

Rated 5 out of 5 stars

For quality lovers

Unique Homestays kept their promise: Lost College in Kerry County (Irland) it is a truly unique place and made our holiday a very special and exclusive treat. The service Unique Homestays has been very friendly and professional from start to end. We very much value high quality and that’s what we got, thank very much!

September 8, 2025
Unprompted review
Unique Homestays logo

Reply from Unique Homestays

Dear Nathalie, Thank you for sharing your experience at Lost Cottage. We are so pleased that it exceeded your expectations, and offered a peaceful retreat. Your comments on our service and booking process are also much appreciated. We hope to welcome you back to the portfolio for another inspiring stay soon. Best wishes, Team Unique.

Rated 5 out of 5 stars

Wonderful, Superb Experience

Superb Experience. From initial enquiry and booking, we felt our precious holiday time was in safe hands with UniqueHomeStays. Simone was excellent in guiding us and we had everything we needed in terms of communication both before and after our stay. Pomona in Cornwall was an unforgettable experience, the luxurious property and idyllic location ensured we had a much needed restorative break. Whilst a peaceful location amongst beautiful sculptures and a magical garden we were close to all the coast has to offer. With the wonderful hospitality of Liz of the owners, we were made very welcome and as if our home from home - we had everything we needed or could possibly need. We very much hope to return again to this location one day and will definitely be booking with UniqueHomestays in future. Thank you!

September 7, 2025
Unprompted review
Unique Homestays logo

Reply from Unique Homestays

Dear Piddington, it’s wonderful to know Pomona offered the escape you were seeking, and we agree it occupies a very special corner of the world. We’re glad the journey from enquiry to departure felt effortless; thank you for sharing your experience. We look forward to welcoming you again when the time is right. Best wishes, Team Unique

Rated 5 out of 5 stars

An amazing array of high quality…

An amazing array of high quality accommodations that have been carefully curated for their uniqueness. We were thrilled with our choice and the hosts were very welcoming. From the extensive and beautifully presented house book (notes and recommendations) to the fast and clear email communications, I’ve been thoroughly impressed and will be booking again!

September 12, 2025
Unprompted review
Unique Homestays logo

Reply from Unique Homestays

Dear Melissa, We’re so pleased your experience reflected the care that goes into curating each home. Your intention to return is a wonderful compliment, and we look forward to arranging your next stay. Best wishes, Team Unique

Rated 5 out of 5 stars

Incredible location and house!

September 5, 2025
Unprompted review
Unique Homestays logo

Reply from Unique Homestays

Dear Leigh, Thank you for taking the time to share your thoughts, it was great to welcome you back to the portfolio and we very much hope to be able to assist in finding your next Unique Homestay, very soon. Best wishes, Team Unique

Rated 5 out of 5 stars

Beach Cove CottageThe cottage is so quaint

The cottage is so quaint, furnishing and decor are 1st class. It is situated along a totally private road, within a 10 minute stroll you are at beautiful secluded beach, with crystal clear waters. I would recommend Beach Cove Cottage in a heartbeat.

August 22, 2025
Unprompted review
Unique Homestays logo

Reply from Unique Homestays

Dear Mary, we are so pleased to hear that you enjoyed your stay at White Beach Cove in Beaumaris. Thank you for taking the time to share your experience; we will be sure to pass your kind words on to the owner. We look forward to helping you discover your next Unique Homestay very soon. Best wishes, Team Unique.

Rated 5 out of 5 stars

Beautiful House.

A very beautiful House.
From the moment we arrived at The Knapp we knew this was a special place. Location was perfect with incredible views across the Slad Valley. Plenty of walks. The interior was perfection; everything you'd hope from an English Country Cottage. It has been renovated and decorated with an expert eye and a brilliant attention to detail. The kitchen is a cooks dream; a pleasure to make meals in and then sit at the table with that view.

May 26, 2025
Unprompted review
Unique Homestays logo

Reply from Unique Homestays

Dear Sophie, it's wonderful to read that you found The Knapp and its setting so special, and that you were able to lean into the nature of countryside living so easily. We hope to welcome you back to the portfolio again in the future. Best wishes, Team Unique.

Rated 5 out of 5 stars

We had the most amazing family holiday…

We had the most amazing family holiday at Studio Fold in Nutbourne! The house was amazing and perfect for the grandchildren! They have a fantastic BBQ and outdoor seating area so we did a lot of cooking in! Really well stocked kitchen and 2 dishwashers which was great for an extended family of 10!! The beds were all very comfy!!

We loved all the recommendations from the owner particularly Nutbourne vineyard. My grandchildren loved the house and the huge garden too - it was very safe for them ! We were able to take the family dogs and they loved the holiday as well!!

Definitely a 5 star house!! The staff at Unique Home Stays were also so friendly and helpful!

August 8, 2025
Unprompted review
Unique Homestays logo

Reply from Unique Homestays

Dear Marie, Thank you for taking the time to share your experience at Studio Fold. It's great to read that the house worked so well for your family and created a setting for a memorable holiday together. We really value your kind words and look forward to assisting with your next break when you are ready. Best wishes, Team Unique.

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look