a very sasified custimer since more than 25 years. UAD is a succesful player in the domain market. Website easy to handle. Great portfolio of extra service mail, html website builder, publishin etc.... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
a very sasified custimer since more than 25 years. UAD is a succesful player in the domain market. Website easy to handle. Great portfolio of extra service mail, html website builder, publishin etc.... See more
Company replied
I cancelled my account last mo th and was told that my bills would be pro-rated only to learn today that they were not, and I have to pay for another 12 months. That’s a scandal! To all United Domai... See more
I’ve had a great experience with United Domains so far. The entire process —from finding and registering my domain to setting up email and website services —was refreshingly smooth. The plat... See more
Company replied
The Customer Service is super, with a fluent and decent representative answered all my questions in a cool way - in English. The best part of United domain is that it works in a very simple way.
Company replied
Information provided by various external sources
Written by the company

Wir helfen Ihnen gerne!

Gautinger Straße 10, 82319, Starnberg, Germany
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
I’ve had a great experience with United Domains so far. The entire process
—from finding and registering my domain to setting up email and website services
—was refreshingly smooth. The platform is super intuitive, even if you're new to the world of domains and hosting.
I chose the E-Mail Package M so I can create an E-Mail with my domain name at the end and now I use it as my main email account. Setup was quick, and it has been running reliably ever since. The interface is clean, professional, and works seamlessly across devices, which made the transition to my new address incredibly smooth.
I’m giving 4 out of 5 stars primarily because every feature comes at an additional cost, and you're required to pay for an entire year upfront. The domain prices are on the higher side, but in return, you get a range of useful features over time. What I also really appreciate is how easy it is to manage and adjust settings within the domain dashboard.
Highly recommended for anyone looking for a simple, well-designed solution to get online—especially if you don’t mind spending a bit more for convenience and reliability.
Marc&Ichika

Reply from united-domains
One star is too much! They send wrong invoices, don't react to customers, even send more and more reminders for wrong payments. Stay away from this company!! Absolutely unprofessional.

Reply from united-domains
The Service is a JOKE
I purchased 2 domains and my registered credit card was expired- I asked the support how to update, and did so- support confirmed it was fine- later I got a message the payment did not go through and I needed to make a bank transfer..
I did it- and somehow they kept sending me letters to pay!! Then even sent in my mail box!!
Complete Chaos!! And I also asked them 5 times to cancel one of the domains- and seems is talk in the wind..
Is there not any standard for ANY type of support? How can u say the payment is fine, then send invoices again and again??

Reply from united-domains
I cancelled my account last mo th and was told that my bills would be pro-rated only to learn today that they were not, and I have to pay for another 12 months. That’s a scandal!
To all United Domains customers: get things in writing, they can tell you anything on the phone, it’s not recorded.
I had rented my domain from United Domains and had been paying for it once a year. However, my bank details changed, so United Domains could no longer automatically withdraw the payment. Because of this, they reached out to me. I then informed them that I could no longer access my United Domains account because I no longer had access to the email address I used for registration. I then emailed United Domains, requesting that I change my email address so that I could settle the payment.
They sent me a PDF form twice, but each time, an error occurred, preventing me from changing the email address. I informed United Domains about this issue and requested a functioning form. After several days without a response, I received a letter from a debt collection agency. I wrote to United Domains, requesting an account to which I could transfer the initially owed amount, which I did.
Now, I have received a second letter from the debt collection agency, demanding that I pay the outstanding reminder fee. However, it was agreed with United Domains that I would only cover the original costs. What can I do in this situation?
DO NOT USE united-domains!!! Awful service... they never reply, so I am loosing money because my problem is not being solved! I sent them 2 messages, but despite the promise to answer within 24h, they never came back!

Reply from united-domains
One of the most horrible domain registrars. The cancellation process is intentionally made extremely intransparent and they intentionally don't communicate the status of your orders clearly enough so that they can silently renew your domain for another year at much higher prices than initially. After you contact support and explain the situation they show exactly ZERO understanding. Never again.

Reply from united-domains
Somehow this domain has attached itself to my messenger account, very disturbing and likely illegal, has this happened to anyone else
This was attached below a message I sent.
Domain im
Kundenauftrag registriert
Domain registriert bei united-domains.de

Reply from united-domains
I had the worst experience with United Domains. I was surprised to see the ever confused customer service. They have no clue to solve your problem, poor communication. No replies despite repeated contact. Probably the team is very new or inexperienced. Sorry but this is the reality, i faced and being facing.

Reply from united-domains
united-domains.de is good service
light accunting and order domains
We are very grateful for your good service and look forward to good cooperation in the future
The Customer Service is super, with a fluent and decent representative answered all my questions in a cool way - in English. The best part of United domain is that it works in a very simple way.

Reply from united-domains
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.