We called at United Carpets on Barnby Dun rd Doncaster on 07/01/2026 for a new carpet to put into our Conservatory . We were served by John who did an excellent job & within a short space of time h... See more
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Great from start to finish, my third carpet with United Carpets and Beds DONCASTER and great service maintained! On recommendation I splashed out on the more expensive underlay for my stairs oh wow... See more
Company replied
Absolutely love it … first class service again. From help with selection, to finished product couldn’t be happier. Fitters were the politest, cleanest, professional and friendly - nothing too much tro... See more
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Really pleased with our new carpet ! The man who served us was very pleasant and helpful. The carpet was fitted, when arranged (just before Christmas) by 2 pleasant & polite young guys. They tidied up... See more
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Company details
- Carpet Store
- Bedroom Furniture Store
- Flooring Store
- Furniture Store
- Living Room Furniture Store
- Mattress Store
Written by the company
United Carpets and Beds is the UK’s largest franchised flooring and bed retailer. United Carpets and Beds is the UK’s largest franchised flooring and bed retailer, proudly family-owned and operated. Built on strong family values, we have earned a trusted reputation for delivering high-quality flooring and beds to suit every style and budget. Currently with 55 stores operating across the UK with new stores opening all the time. Exciting new product ranges encompass every type of flooring, from CARPETS and RUGS to LAMINATES and VINYLS. With a huge selection of BEDS we consider ourselves a one stop shop. Our commitment to maintaining our hard earned reputation is unequivocal, as our promise to offer our customers the very best ‘deals’ is as strong as ever. For carpets, wood floors, laminates and vinyl flooring, United Carpets and Beds offers the most comprehensive selection of flooring available in the market place. We are a large company; with purchasing power which enable us to obtain the best deals on carpets and flooring from our worldwide supply base. This ensures our customers always receive the lowest prices for flooring. We have fully trained and experienced carpet and flooring staff who can give you expert advice on all your flooring needs. We also specialize in beds, so when you need a new bed or mattress you can be sure of the same high quality and the lowest prices manufactured in the UK and complying with all European fire regulations.
The United Way!
Written by the company
- FREE Samples
- Get up to 4 free flooring samples to help you choose the perfect carpet, vinyl or laminate for your home.
- FREE Measure & Estimate
- We can expertly measure your room and provide an accurate estimation of cost.
- Interest FREE Credit
- 0% interest free credit, choose a flexible plan up to 4 years, all with ZERO deposit. Available instore and online simply spend £500 or more on any flooring and bed products (excludes fitting). It's really quick to apply and you don't have to pay a deposit.
Value for money
That's our promise
United Carpets and Beds is committed to offering you’re the best value flooring and beds available in the market place. We endeavour to stock a wider choice of flooring and beds at cheaper prices than any other retailer to give our customers the best deals available in the UK. We back that up with superb customer service, from the minute you walk into our stores to the moment you admire the new flooring or bed fitted or delivered to your home. And that’s a promise!
Contact info
Barnby Dun Road, DN2 4QJ, Doncaster, United Kingdom
- 01302 761717
4.4
Excellent
88 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 100% of negative reviews
Typically replies within 48 hours
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Used United carpets for about 16 years…
Used United carpets for about 16 years now for multiple houses. Always go looking for Phil, can’t top customer service like his. Always knows exactly what I want and need. In and out in an hour max with the carpets I want at a fraction of the price elsewhere. Fitting has always been quick, clean and well priced on the day they say and within the time slot.
July 19, 2024
Unprompted review
Reply from United Carpets & Beds - Doncaster
Hi Holly,
Thankyou for leaving us a 5 star review.
We are happy to hear that you had a great in-store experience with Phil able to advise you once again and get you a great price!
We look forward to assisting you again soon.
All the best,
United Carpets & Beds Doncaster
Excellent from start to finish!
Excellent from start to finish. A special mention to the fitters who were absolutely fantastic!
August 14, 2024
Unprompted review
Reply from United Carpets & Beds - Doncaster
Hi Emily,
Thankyou for leaving us a 5 star review.
We are happy to hear that you received great service from the team especially our independent fitters who delivered a professional service.
We look forward to assisting you again soon.
All the best,
United Carpets & Beds Doncaster
Great service from start to finish very…
Great service from start to finish very helpful in the shop choosing a carpet and fitters were brilliant worth the money looks fabulous
June 20, 2024
Unprompted review
Reply from United Carpets & Beds - Doncaster
Hi Pauline,
Thankyou for leaving us a 5 star review.
We are happy to hear that you had a great in-store experience with the team able to advise you on our huge range of carpets as well as our indepndent fitters delivering a professional service.
We look forward to assisting you again soon.
All the best,
United Carpets & Beds Doncaster
Excellent customer service
Excellent customer services and very knowledgable about products when visiting the shop to choose our carpet.
Carpet was fitted by the shop’s carpet fitters, really great service. Great quality carpet.
June 25, 2024
Unprompted review
Reply from United Carpets & Beds - Doncaster
Hi Patricia,
Thankyou for leaving us a 5 star review.
We are happy to hear that you had a great in-store experience with the team able to advise you on our huge range of carpets and deliver great customer service,
We are delighted that you love your new carpet and we look forward to assisting you with your next project.
All the best,
United Carpets & Beds Doncaster
Excellent service from the shop…
Excellent service from the shop assistants and the fitters. Very nice very efficient. Recommend +++
July 4, 2024
Unprompted review
Reply from United Carpets & Beds - Doncaster
Hi Christopher,
Thankyou for leaving us a 5 star review.
We are happy to hear that you received excellent service from the team in-store and our independent fitters.
We look forward to assisting you again soon.
All the best,
United Carpets & Beds Doncaster
No fuss mattress purchase
Went for a double mattress for my very picky son. The sales person sorry couldn't remember the young man's name was amazing. His knowledge of the mattresses was fantastic and narrowed my sons choice down to 2 to choose from. Within 20 mins we were in mattresses laid on and chosen then car loaded and on our way home. Great company, value for money product and friendly service.
June 9, 2024
Unprompted review
Reply from United Carpets & Beds - Doncaster
Hi Kerry,
Thankyou for leaving us a 5 star review.
We are happy to hear that you had a great in-store experience with the team able to advise you on our range of mattresses and that you were able to take it away on the day!
We look forward to assisting you again soon.
All the best,
United Carpets & Beds Doncaster
Excellent carpets and carpet fitting service and customer service.
After searching high and low for a carpet for the living room, I found just the right one at United Carpets & Beds. A big thank you to United Carpets & Beds for being so helpful at their store, for a very prompt delivery and fitting service and for doing an excellent job fitting the carpet. We are very happy with everything about our experience of shopping at UC & Beds. Highly recommended.
June 7, 2024
Unprompted review
Reply from United Carpets & Beds - Doncaster
Thanks for taking the time to leave us your feedback and for you 5 star review.
We are happy to hear that you were happy with our in store sales team and the independent fitters.
We hope to see you again for your next project.
Phil and Marie are great ...
Phil and Marie made everything so easy for us. Supported to make the right choice with an awkward room, I mean 2.8m wide lol. I have always used this branch and have never had any trouble. Kind, polite, friendly staff from the shop to the fitters. Thank you
May 18, 2024
Unprompted review
Reply from United Carpets & Beds - Doncaster
Thank you for taking the time to leave us your kind feedback and 5 star review! We are always happy to hear from a happy customer.
Thanks - United Carpets and Beds
Not goog service and the the staff…
Not goog service and the the staff horrible.
Fitter so bad
May 13, 2024
Unprompted review
Reply from United Carpets & Beds - Doncaster
Hi,
Thankyou for taking your time to leave us a review.
If you email us at aftersales@unitedcarpets.net we will be able to escalate this further.
Once again, thankyou for taking time to leave us a review.
The United Team
I knew what look I wanted for my lounge…
I knew what look I wanted for my lounge carpet but my budget was the most important factor. I was overwhelmed with the stock in the showroom but phil was really helpful and understanding and I was able to find exactly what I wanted for the budget I had.
March 20, 2024
Unprompted review
Reply from United Carpets & Beds - Doncaster
Hi Hilary,
Thankyou for leaving us a 5 star review.
We are happy to hear that you had a great in-store experience with Phil able to advise you on our huge range of flooring and work to your desired budget.
We look forward to assisting you again soon.
All the best,
United Carpets & Beds Doncaster
The staff were not only friendly but…
The staff were not only friendly but very knowledgeable.
He understood my needs and delivered. And as for the price I was very impressed with the quality.
It has made my house into a home.
Thanks
March 22, 2024
Unprompted review
Reply from United Carpets & Beds - Doncaster
Hi Jack,
Thankyou for leaving us a 5 star review.
We are happy to hear that you had a great in-store experience with the team able to advise you and get you a great price!
We look forward to assisting you again with your next project.
Al the best,
United Carpets & Beds Doncaster
GREAT SRVICE!!!!
March 1, 2024
Unprompted review
Reply from United Carpets & Beds - Doncaster
Thanks for the 5 star review and for shopping with United Carpets and Beds.
We look forward to seeing you again soon.
Great job - as usual
I have purchased from United before because they understand a customers needs completely at point of carpet selection and purchase. Carpet fitter (Simon) was on time, friendly and did a great job. Well done all.
February 26, 2024
Unprompted review
Reply from United Carpets & Beds - Doncaster
Hi Martin,
Thankyou for leaving us a 5 star review.
We are happy to hear that you have returned to United Carpets & Beds Doncaster and once again received great service from the in-store team and Simon the fitter!
We look forward to assisting you again with your next project.
All the best,
United Carpets & Beds Doncaster
Helpful staff in store
Helpful staff in store , polite and courteous. Our stairs carpet was delivered and fitted by a helpful and friendly team . That's the 2nd carpet they have fitted for us this year would certainly go back .
January 22, 2024
Unprompted review
Reply from United Carpets & Beds - Doncaster
Hi Sheila,
Thankyou for leaving us a 5 star review.
We are happy to hear that you had a great experience with the team at United Carpets & Beds Doncaster.
We look forward to assisting you again with your next project.
All the best,
United Carpets & Beds Doncaster
Great stair and landing carpet - Very attentive service
Very attentive service and great value for money - I’ve used United Carpets many times previously and never have I had bad service or thought their prices were too high - always good value for money
January 30, 2024
Unprompted review
Reply from United Carpets & Beds - Doncaster
Hi Alan,
Thankyou for leaving us a 5 star review.
We are delighted to hear that you received great service from the team at United Carpets & Beds Doncaster with them able to find you a great price!
We look forward to assisting you with your next project.
All the best,
United Carpets & Beds Doncaster
Really pleased with our new carpet
Really pleased with our new carpet ! The man who served us was very pleasant and helpful. The carpet was fitted, when arranged (just before Christmas) by 2 pleasant & polite young guys. They tidied up after themselves and the carpet was fitted with no problems. Would highly recommend both the shop & the fitters 👍
December 14, 2023
Unprompted review
Reply from United Carpets & Beds - Doncaster
Hi Ken,
Thankyou for leaving us a 5 star review.
We are happy to hear that you had a great experience at United Carpets & Beds Doncaster with the team being able to arrange fitting in time for Christmas.
All the team love to hear such positive comments about our products and services and that you would recommend us!!
We look forward to assisting you again soon.
All the best,
United Carpets & Beds Doncaster
If your not using this company your missing out
From measuring up to installation the service was excellent. On the fitting day the men arrived they treated my home with respect worked diligently covering 3 rooms staircase and landing in 4 hours. They cleared rooms of furniture and replaced it they are very professional I am very pleased with the finished product. I would highly recommend United carpets and beds. If you have not tried them you should you will not be disappointed. It’s very good value for money. Thank you for a 5 star service
December 8, 2023
Unprompted review
Reply from United Carpets & Beds - Doncaster
Hi Carole,
Thankyou for leaving us such a great review.
We are delighted to hear you had a great fitting experience with the team going above and beyond to deliver a professional service. All the team love to hear such positive comments and that you would recommend us!
We look forward to assisting you again soon.
All the best,
United Carpets & Beds Doncaster
Trouble free process
Trouble free process, was fitted when the said it would be
December 21, 2023
Unprompted review
Reply from United Carpets & Beds - Doncaster
Hi,
Thankyou for taking time to leave us a review.
We are happy to hear that you had a great experience at United Carpets & Beds Doncaster with the team being able to assist you and have a smooth fitting process.
We look forward to assisting you again soon.
All the best,
United Carpets & Beds Doncaster
All staff are freindly and helpfull
All the staff are freindly and helpfull
Fitters are careful and took the time to think about how the carpet would look the best when fitting
December 16, 2023
Unprompted review
Reply from United Carpets & Beds - Doncaster
Thank you for your kind words and for taking the time to leave us your feedback. We look forward to seeing you again soon for your next project.
The team at United Carpets and Beds
Buy cheap-get poor customer care service.
Buy cheap - get cheap customer care service - Doncaster branch-great while they were taking my money and making a sale however;
As a result of an unsuitable transition strip being used from kitchen floor tiles to hallway Lino, one of the kitchen tiles has cracked.
Spoke with manager John who got back to me and opened the phone all with "you're not going to like this but my manager - Mr. Johnathan Horgan says we didn't break the tile" - their use of the wrong strip did - the tile was not broken up to them doing their Lino fitting.
Emailed Mr. Horgan, politely asking if he would email or phone me to resolve the issue however, no response whatsoever.
They clearly have a right to reply to my comments however, I'd like to hear from the actual parent company to resolve this situation please and thank you.
Mr. H- Doncaster
October 30, 2023
Unprompted review
Reply from United Carpets & Beds - Doncaster
Dear Mr H,
Thank you for taking the time to leave us your feedback.
I have looked into the issues you mentioned in your review and the store have confirmed that you reported damage to the kitchen tile adjacent to the room we fitted your new flooring in which occurred around 2 months after your flooring had been fitted.
The store also confirmed that as a courtesy, we did send out a fitter to your home to inspect the area and that, although the tile is damaged, the fitter did not think that the damage to the tile was connected to the type of transition strip used. The transition strip used was a self adhesive strip with no screws.
The store also mentioned that you request that the fitter replace the tile with a spare one you had, which we are not able to do (our carpet and flooring fitter is not a professional Tiler). As a gesture of goodwill we did offer you a replacement of a wider transition strip, but you did not wish to accept this offer.
If you would like to accept the offer of a replacement transition strip from the store they would still be happy to supply it, however we are not able to repair or replace your kitchen tile.
Thanks you for taking the time to leave for feedback and for shopping with United Carpets and Beds.
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