United Carpets & Beds - Doncaster Reviews 

88
TrustScore 4.5 out of 5

4.4

Barnby Dun Road, DN2 4QJ Doncaster, GB


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Rated 5 out of 5 stars

We called at United Carpets on Barnby Dun rd Doncaster on 07/01/2026 for a new carpet to put into our Conservatory . We were served by John who did an excellent job & within a short space of time h... See more

Company replied

Rated 5 out of 5 stars

Great from start to finish, my third carpet with United Carpets and Beds DONCASTER and great service maintained! On recommendation I splashed out on the more expensive underlay for my stairs oh wow... See more

Company replied

Rated 5 out of 5 stars

Absolutely love it … first class service again. From help with selection, to finished product couldn’t be happier. Fitters were the politest, cleanest, professional and friendly - nothing too much tro... See more

Company replied

Rated 5 out of 5 stars

Really pleased with our new carpet ! The man who served us was very pleasant and helpful. The carpet was fitted, when arranged (just before Christmas) by 2 pleasant & polite young guys. They tidied up... See more

Company replied


Company details

  1. Carpet Store
  2. Bedroom Furniture Store
  3. Flooring Store
  4. Furniture Store
  5. Living Room Furniture Store
  6. Mattress Store

Written by the company

United Carpets and Beds is the UK’s largest franchised flooring and bed retailer. United Carpets and Beds is the UK’s largest franchised flooring and bed retailer, proudly family-owned and operated. Built on strong family values, we have earned a trusted reputation for delivering high-quality flooring and beds to suit every style and budget. Currently with 55 stores operating across the UK with new stores opening all the time. Exciting new product ranges encompass every type of flooring, from CARPETS and RUGS to LAMINATES and VINYLS. With a huge selection of BEDS we consider ourselves a one stop shop. Our commitment to maintaining our hard earned reputation is unequivocal, as our promise to offer our customers the very best ‘deals’ is as strong as ever. For carpets, wood floors, laminates and vinyl flooring, United Carpets and Beds offers the most comprehensive selection of flooring available in the market place. We are a large company; with purchasing power which enable us to obtain the best deals on carpets and flooring from our worldwide supply base. This ensures our customers always receive the lowest prices for flooring. We have fully trained and experienced carpet and flooring staff who can give you expert advice on all your flooring needs. We also specialize in beds, so when you need a new bed or mattress you can be sure of the same high quality and the lowest prices manufactured in the UK and complying with all European fire regulations.

The United Way!

Written by the company

FREE Samples
Get up to 4 free flooring samples to help you choose the perfect carpet, vinyl or laminate for your home.
FREE Measure & Estimate
We can expertly measure your room and provide an accurate estimation of cost.
Interest FREE Credit
0% interest free credit, choose a flexible plan up to 4 years, all with ZERO deposit. Available instore and online simply spend £500 or more on any flooring and bed products (excludes fitting). It's really quick to apply and you don't have to pay a deposit.

Value for money

That's our promise

That's our promise
United Carpets and Beds is committed to offering you’re the best value flooring and beds available in the market place. We endeavour to stock a wider choice of flooring and beds at cheaper prices than any other retailer to give our customers the best deals available in the UK. We back that up with superb customer service, from the minute you walk into our stores to the moment you admire the new flooring or bed fitted or delivered to your home. And that’s a promise!

Contact info

  • Barnby Dun Road, DN2 4QJ, Doncaster, United Kingdom

  • 01302 761717

4.4

Excellent

TrustScore 4.5 out of 5

88 reviews

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4.4

All reviews

(88)

1,898 reviews in the last 12 months

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Rated 5 out of 5 stars

United carpets exceptional service

Visited United carpets this morning wanting a small piece of artificial grass.As we are good customers the staff made us feel very welcome especially Phil who is a great asset to the company.The only piece available was in a lock up which they had to move vans and get at the forklift.without hesitation Phil went into action with his colleague making sure I left with the exact piece I wanted which was cut to the exact size and fits beautifully.once again Phil great service and friendly welcome see you again soon.

September 3, 2023
Unprompted review
United Carpets & Beds - Doncaster logo

Reply from United Carpets & Beds - Doncaster

Hi Mark

We appreciate you sharing your experience and are delighted that we were able to assist you.

All feedback is shared with the team who really do love seeing such positivity about our service and products.

We hope to be able to help you again soon.

All the best,

The United Team

Rated 5 out of 5 stars

Absolutely love it … first class…

Absolutely love it … first class service again. From help with selection, to finished product couldn’t be happier. Fitters were the politest, cleanest, professional and friendly - nothing too much trouble. Highly recommend 5 star ⭐️ ⭐️⭐️⭐️⭐️ doesn’t seem enough - thank you - satisfied customer 100% ❤️ United Carpets & Beds Doncaster - my go to first and always.

July 26, 2023
Unprompted review
United Carpets & Beds - Doncaster logo

Reply from United Carpets & Beds - Doncaster

Hi Patty

We appreciate you sharing your experience and are delighted that we were able to assist you.

All feedback is shared with the team who really do love seeing such positivity about our service and products.

We hope to be able to help you again soon.

All the best,

The United Team

Rated 1 out of 5 stars

Worst experience

My wife and I had a good experience in the showroom, selected a carpet and underlay we decided to have new grippers and thresholds and it was all really professional we booked a fitting date and left the shop. A man came to measure up he was extremely late with no phone call to say he was going to be late. On the day of the fitting I was at work when got home I looked at the carpet and the fitting was a complete disaster. The stairs carpet wasn’t fitted tight against the risers the bathroom door wouldn’t close and the join on the landing was not even joined it was curled up at the corners. They hadn’t even fitted a new threshold under one door. I went to the shop to explain what had happened and again all very professional the manager said someone would be out on Monday to sort it out. On the Monday a man did come out had a look and said he would tell his manager and get back to us. That was 4 weeks ago I have received no call. Avoid this company at all costs.

November 21, 2022
Unprompted review
United Carpets & Beds - Doncaster logo

Reply from United Carpets & Beds - Doncaster

Good Morning

Thank you for your recent order and feedback. We sincerely apologise that your experience did not meet your expectations or our standards.

If you would like to talk to one of our team members personally about your experience, you can reach us at aftersales@unitedcarpets.net.

The United Team

Rated 5 out of 5 stars

Awesome service

Cannot thank these guys enough. Give great advice, always customer focussed and very reliable. John, Jonathan Simon Jack luke Gary, and the ladies in the office. Many thanks 😊

October 6, 2022
Unprompted review
United Carpets & Beds - Doncaster logo

Reply from United Carpets & Beds - Doncaster

Hi Sarah,

We appreciate you sharing your experience and are delighted that we were able to assist you.

All feedback is shared with the team who really do love seeing such positivity about our service and products.

We hope to be able to help you again soon.

All the best,
The United Team

Rated 5 out of 5 stars

one place where you are left alone

It's the one place where you are left to your own devices and no pushy salesman pushing the more expensive choices and will bend over backwards to sell a cheaper cut to fit if in stock and style works out

June 15, 2022
Unprompted review
United Carpets & Beds - Doncaster logo

Reply from United Carpets & Beds - Doncaster

Good Morning,

We appreciate you sharing your experience of our company and are delighted that we were able to assist you.

All feedback is shared with the team who really do love seeing such positivity about our service.

We hope to help you again soon.

Kind regards
The United Team

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