POOR DELIVERY SERVICE AND A SUPERVISOR WHO IS UNWILLING TO HELP
EVEN WITH a CLEARLY posted sign AND confirmed directions in the UDS system, I continue to have issues with the delivery drivers refusing to follow my directions for package placement. I have had packages placed right in front of my door 4 or 5 times, making it impossible to open the door, which is a safety hazard, as no entrance/exit should ever be blocked. AGAIN today, after being assured there would be no problems, the driver DID NOT follow the directions and the package was completely wet from the rain due to where he placed it. I received an email from the supervisor, Sandra, stating that the packages were placed exactly where I wanted??? NO, THEY WERE NOT!!! I have sent 2 emails, which did not come back to me, which probably means that she blocked me, I asked to speak with her, but she did not answer, I left a voicemail, but she did not call back. IF she wanted to resolve this issue with her drivers, she would have responded to my emails, taken my call and/or returned my call, but she did not do any of those. Obviously, she is not interested in resolving this ongoing problem that I continue to experience. Those are the actions of a SUPERVISOR!!! In addition, they, CONVENIENTLY, did NOT send me a delivery confirmation for the VERY FIRST TIME, which is where you are able to file a complaint in there are any problems. So, NOT ONLY is the supervisor REFUSING to speak with me to resolve this ongoing issue, I am NOT being allowed to file a complaint!!!!