Unity AutomotiveReviews 

First experience of Unity and would use again without hesitation . Super friendly staff , thoroughly honest and professional as Julia in reception I cannot compliment highly enough. Having run my own business for 35 years in customer service , Julia is right up there in terms of advise honesty as friendliness

Unity Oxford. So disappointing. I used them for servicing my Alfa last year which went very well. I had stopped using them previously because of terrible customer service but thought I’d give them another chance and I was glad I did. Unfortunately they seem to have fallen back into their old habits. I tried booking a mot online and received an automated response saying someone would call me shortly. No response. I called twice the following week and was unable to speak to the service department. I left messages with them and was promised a call back. 3 weeks later I’m still waiting for the call. I’ve now booked with a different company and received excellent service. I just wish they would make as much effort with after sales as they do when you’re buying a car. How do they expect to get repeat customers with this approach?

Had the misfortune to enquire about a Subaru, The salesman said he would email me , then passed it on to a colleague who said he send me some figures . I"m still waiting a week later for Ashley to come back to me despite chasing twice. Pathetic.
I think i probably dodged a bullet with this outfit.

We had an extremely positive experience test driving cars and eventually buying my car. Unity customer service, especially Paul Lazenbury, was professional, informative, open & friendly which enabled a good trusting relationship from the start. We highly recommend Unity Kidlington.

Bought a Jeep Compass from Unity, Freddie is great to deal with, friendly, knowledgeable, patient and not at all pushy. Happy with car I got they even sorted removing the unwanted stickers Jeep had decided were a good edition to the car. Thank you and I even enjoyed my walk Freddie

We were lucky enough to win a raffle prize of a 5 hour experience driving a Cyberster! Excellent service from the Sales Manager at MG Coventry and thanks to Russ who organised the prize, which helped raise money for Cancer Research. Fantastic car, the Super Sport button was amazing, G force felt! Got the top down between showers and had a brilliant day. What a generous prize and the help and service from the staff made the whole experience a day to remember. Thank you.

I visited Unity Automotive Leicester to investigate buying a Fiat for the first time in mid-February and decided to go ahead and purchase a new Panda Le Grande. With it being a new model I had to wait for this new model to arrive and I picked it up yesterday and I’m absolutely thrilled — it feels pandtastic to be driving my new car! A great experience from start to finish.

I lost my husband last year, and handed back his MG PIP car and was not in the position to be able to buy another MG. A year on life is a little different and last weekend I went into Unity Coventry to test drive a ZS, a little over whelming being alone buying a car. I was made most welcome and received great service and support through the whole process. Matt Deeley was really friendly, helpful and very professional, I felt at ease and confident in knowing I was buying the right car for me at this time. I will continue to use Unity Coventry, and would certainly recommend MG cars, this my third MG. Suzanne

I recently bought a Fiat 500e from Unity Cheltenham and had a fantastic experience from start to finish. I’m absolutely thrilled with my new car.

Mattia Corbett was brilliant to deal with. He provided outstanding customer service, understood our needs, and gave us options without ever overselling. He handled all the paperwork without any fuss and kept communication clear and consistent throughout the whole process, which made buying the car completely stress-free.

Ashley Goffe was also excellent and it was clear there is great teamwork within the dealership. Everyone I dealt with was courteous, knowledgeable, and genuinely friendly, which made a big difference.

I wouldn’t hesitate to recommend Unity Cheltenham to anyone looking for a new or used car.

This is exactly how a dealership should be run.

Tim Hutton has clearly built a great team there.

I now drive a splendid Alfa Romeo, thank to the Cheltenham dealership. Ash provided excellent customer service throughout; indeed the entire team is friendly and professional.
Can only highly recommend.

I dealt with Ash at the Cheltenham branch and he was fantastic! They had a Jeep Avenger in stock at their Leicester branch which I was interested in. I was on a time crunch as was only visiting the area and he managed to arrange bringing the car down the day after I test drove one of their Avengers in stock and we completed the purchase the following Monday. Incredibly efficient and lovely person to work with!

Freddie Welch at the Leicester Aylestone Road dealership is the perfect young gent to handle your car sale.
I should know, I flew down from Scotland to pick up my brand new Abarth 600e Scorpionissima.
The car was perfectly prepared and Freddie is at the top of his game, both in terms of knowledge, high work-rate and in his courtesy. Go Freddie!

Issue with my Jeep wiper being non functional and dangerous. Fantastic customer service as live in London, straight in, fixed whilst I waited.

We visited the Cheltenham showroom several times and test drove two cars.
We put a deposit on a bmwi3 which we didn’t buy as we found the model we were looking for elsewhere. The deposit was promptly returned with out fuss.
Ash and Matia were friendly and professional, nothing was too much trouble.

Coventry - Balsall Common .

Polite & everything but unfortunately they don't put correct amount of oil in your car. Half of it was split on engine.

You would think a master tech would know.

I had RAC out & they confirmed not enough oil in engine & potential catastrophic engine damage.

I also marked my air filter before taking car in & they claimed it was changed on invoice but it wasn't. These are con merchants out to save pennies or they couldn't be bothered because they only had one tech in & they were busy. I don't know which?

Dont trust them to service your car!

Service as it used to be! I had to change my number plate and getting all the sticky stuff off my car was not easy. Craig at Unity was brilliant, and did it all for me. Reminded me how service used to be in this country when people helped you, because they can. Would recommend to anyone.

The customer service was fantastic. They were very quick at passing information going back and forth and they worked very hard to get me what I wanted. Especially Paul, Arafat and Ikhlaas. Big thank you to the whole team. Love my Jeep.

Amazing experience purchasing my new Jeep Wrangler.
The whole team especially Mattia were so helpful and patient. I was pretty indecisive and they were extremely patient.
Now back home with the new Jeep - Amazing. Would definitely recommend.
Thank you Team!

Freddie was amazing. Couldn’t have been more helpful and made the whole process easy! Super friendly and had lots of patience for my stupid questions :)

I have just bought a lovely Alfa Romeo Giulia Veloce from your Cheltenham dealership. Both Ash Hennessey and Mattia Corbett were a great team to deal with throughout the whole sales process and hand-over.
Ash and Matt were friendly and engaging and they were just the right guys to talk with about the magic of Alfa Romeos. They were super helpful dealing with all my questions - and knowledgeable about the car. A pleasure to do business with.