While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 1 out of 5 stars

Unlock codes did not work. There is no customer service either. No one answer the on instant chat or email. Asked for a refund and still awaiting a reply....

Rated 5 out of 5 stars

Samsung incorrectly sold me an S10 5G locked to Vodafone in July 2019. Samsung and Vodafone could not/would not help which is utterly shameful on their part (and another story). Instead of losing mo... See more

Rated 5 out of 5 stars

Recently we switched carriers. Even though our phones were paid off and our account balance was $0 the conpany still would not unlock them. We got bounced from department to department and were told... See more

Rated 5 out of 5 stars

Just gotten a Huawei P30 lite network locked phone and researched how to unlock and settled for unlockplus cos it's the cheapest and later know that it's also the best and fastest after getting the u... See more

Company details

  1. Cell Phone Recycling and Unlocking Service
  2. Internet Service Provider

Information provided by various external sources

Unlock your phone using our cheap unlock codes and secure website. UnlockPlus provides 100% guaranteed fast network unlock and 24/7 customer support!


Contact info

3.7

Average

TrustScore 3.5 out of 5

345 reviews

5-star
4-star
3-star
2-star
1-star

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

NOT WORTH YOUR MONEY... REAL DISHONEST BUSINESS

One star because it is req. They deserve NONE. I odered from them on 8.21.20 @ 3pm. $55 for a code to unlock my device. I paid for delivery of 1-12 business hours. After 2 site msgs and 4 emails, this is what they wrote....

8.22.20: Hi Angel,
Sorry for this situation. Delivery time for the code is 1-12 business hours, this mean weekend is not included. I am waiting for your code to deliver to you ASAP.
----------
Ok. Sat/Sun dont count. I again wrote to them on 8.24.20, weekday, business hours:
---------
MY Email:
Hello,
Today is Monday, 8.24.20, a business day. It is now 3:05 pm. Guys, seriously, if you look at what time it is in MY time zone, 12 business hours already passed! I ordered on 8.21.20 @ 3 pm. Seriously, I figured I get this code by today, but I seriously doubt it. I appreciated you responding after sending several messages and emails to you, but this is NOT encouraging for me. You should NOT offer 1-12 business hours, as you describe, if you are going to make people wait longer than the $49.99 you charge for 1-2 days wait period!! I actually paid $55, and it has been 3 days already. I try to deal with the best companies I find. Although I have another very reliable company, I could not find the link to their page, and so I figured I try you guys. But I not only found the link, but have also contacted them. I do not want to spend my money, and have to wait more than I should. Seriously dudes.

Angel
---------
Today is Tuesday, 8.25.20 1PM. ABSOLUTELY NO RESPONSE, NO CODE, NO REFUND. i've been waiting now 2 1/2 days, NOT INCLUDING SAT & SUN, BUSINESS DAYS & HOURS. These people are really dishonest and liars. They offer 1-12 business hours and make you wait more time than their $49.99 1-2 day del. ABSOLUTELY NO concern about you, a customer, and a layed back FU and wait. How they have 4 stars here is rediculous. One good experience does not merit 4 or 5 stars. I DO NOT EVER RECOMMEND THESE PEOPLE. I haven't recieved anything from them NOT even some DECENCY in responding to my emails. Those who gave 4-5 stars, let's see how you get jerked in your next orders.

Email sent today, August 25, 2020 @ 4.20 pm.
---
This is my last email. You have not fulfilled my order as ordered. Nor are you responding to my inquiries. I am requestung that you refund my money to Paypal ASAP. I have already contacted Payoal. I will never again do business with you NOR do I advise nor recommend ANYONE to do business with you. My order was made on August 21, 2020 @ 3 pm. I am now, August 25, 2020 @ 4.20 pm, requesting a REFUND.

August 25, 2020
Unprompted review
Rated 4 out of 5 stars

Paid extra for a 1 to 12 hour unlock…

Paid extra for a 1 to 12 hour unlock was more than 14 hours before they let me know they even started on it then it was 12 hours from that point that being said the code worked perfect so the customer service could use work but overall im happy with my purchase

August 11, 2020
Unprompted review
Rated 5 out of 5 stars

As promised

As promised, they provided the required code promptly and well within the indicated timeframe. I would certainly use them again if the need arose!😎

June 10, 2020
Unprompted review
Rated 5 out of 5 stars

Cheap and quick

Cheap and quick. Farley priced and took 1 working day to generate the unlock code. Others could not even generate code after 7 working days and charging 20% more.
Highly Recommended!

June 8, 2020
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look