Unreal Fields Reviews 

44
•
TrustScore 4.5 out of 5

4.5

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Rated 4 out of 5 stars

I’ve ordered my shoes on Black Friday. I had been waiting for my order almost two weeks. On the beginning I was scared that this is a scam. But when I have received my shoes I understood that this is... See more

Company replied

Rated 5 out of 5 stars

It happened when I bought my Galaxy Fuschia and it happened again with Lily and Madge sandals! All of them arrived just few days later and matching my feet size! Astonishing finishings with a unique... See more

Company replied

Rated 5 out of 5 stars

I had made a purchase in early August, but the item was sold out so I was promptly fully refunded. To my surprise in late August, they reached out informing that a new pair was returned and it would b... See more

Company replied

Rated 5 out of 5 stars

I just love my new shoes! Ordered on Saturday night and delivered on Tuesday morning. They don’t lie about fast delivery. Shoes are comfortable and so beautiful. Quality is top so I am beyond happy!

Company replied

Company details

  1. Fashion Accessories Store

Written by the company

Unreal Field is a footwear brand imagined by creators for creatives. A collective of feminine artistic minds based in Lisbon, Portugal, working together to bring bold, contemporary and playful designs to life. Our shoes are conceived for the new league of modern women, the ones who are shaping the future - the executives, the changemakers, the thought provokers and the leaders. You know them, you are them. Unreal Fields was built on the idea of bringing something new to the table. We combine innovative design with local craftsmanship to create shoes that stand out. All of our models are HANDMADE by generations-old family businesses of Portuguese manufacturers. A well-kept industry insiders secret, the go-to artisans used by most of Europe’s major fashion houses. Since our launch in the Fall of 2019, we at Unreal Fields have given new talents from all artistic fields a chance to contribute to each new collection, with original and out of the ordinary design concepts. Our unique, women-led brand is set on putting Portuguese fashion back on the map, while encouraging inclusivity and synergy. We plan to have a lot of fun along the way, so join us. It's always better with friends.


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

44 reviews

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4.5

All reviews

(44)

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Great craftsmanship

Despite some hiccups in communication, I found that once the customer service team was made aware of concerns they worked hard to rectify the situation.
The product itself is beautifully crafted and it is clear there is a lot of love in the the fabrication.

July 16, 2021
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Reply from Unreal Fields

Hi Kamal! Thank you for your compliments. We were a bit overwhelmed in the past weeks due to the increased number of purchases but we do our best to respond as quickly as possible. :)

Rated 5 out of 5 stars

so fun

so fun! great colours and fabrics

July 4, 2021
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Reply from Unreal Fields

Thank you Kimberley! Happy to see a photo of you wearing them :)

Rated 5 out of 5 stars

Really nice experience !

I discovered the brand from an article about young brands that manufacture locally. That's how I discovered Unreal Fields and I am very happy with my purchase.

June 22, 2021
Unprompted review
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Reply from Unreal Fields

Thank you Agathe! We look forward in receiving a photo of your styling of the Simone pair you bought :)

Rated 5 out of 5 stars

Fast shipping!

June 15, 2021
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Reply from Unreal Fields

Thank you Krista! DHL is indeed a great partner. We will keep doing our best to deliver a great customer experience. Have a great day

Rated 5 out of 5 stars

Sweet!

The shoes are beautiful in reality as in the picture!! the customer service is amazing - sweet personal attitude, recommended!

June 8, 2021
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Reply from Unreal Fields

Thank you so much Nur and we are extremely happy to hear this. :)

Rated 5 out of 5 stars

Beautiful, comfortable shoes

Super fast delivery. Beautiful shoes. I usually have a hard time wearing heels, but these ones are very comfortable. I had a few questions and they were answered pretty quickly through Instagram.

May 7, 2021
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Reply from Unreal Fields

So great to hear. Only missing a photo now :)

Rated 5 out of 5 stars

Stunning product

Stunning product! Very unique and well made. It seems very comfortable too.
It's slightly tight, go for a size up

March 8, 2021
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Reply from Unreal Fields

Hi Chiara! Thank you! We have revised the shoe lasts in the meantime. :) Glad to know they not only make you look good, but also comfortable.

Rated 5 out of 5 stars

Very quick delivery

Very quick delivery, beautiful boots! Took those sparkly heels out today!

February 25, 2021
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Reply from Unreal Fields

Uauh! We love to make women shine :) Thank you!

Rated 5 out of 5 stars

Great customer service.

I had to return my shoes as they were too small for me. The team at Unreal Fields were incredibly helpful.

February 16, 2021
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Reply from Unreal Fields

Thank you Caroline!

Rated 5 out of 5 stars

Great service

Great service. Beautiful shoes

February 12, 2021
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Reply from Unreal Fields

Hi Agata! Thank you for the compliment. New summer collection is out soon :)

Rated 5 out of 5 stars

Absolutely beautiful shoes

Absolutely beautiful shoes. Great quality as well. The shipping was so fast I was pleasantly surprised. I plan on buying more soon as I can.

February 11, 2021
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Reply from Unreal Fields

Hi Susanna! Amazing that you loved your creepers. We can´t wait to see what you choose next :)

Rated 5 out of 5 stars

It was love at the first sight!

It happened when I bought my Galaxy Fuschia and it happened again with Lily and Madge sandals!
All of them arrived just few days later and matching my feet size! Astonishing finishings with a unique look! Great customer support with very reduced response time. Can’t wait for the upcoming collections!

December 14, 2020
Unprompted review
Unreal Fields logo

Reply from Unreal Fields

Uauh! We can tell you love the Fuchsia models :) Good news: within a few days you can check a new 100% Fuchsia model arriving and its from the Madge family! Can´t wait to hear then.

Rated 5 out of 5 stars

amazing

amazing shoes and really good quality!

December 14, 2020
Unprompted review
Unreal Fields logo

Reply from Unreal Fields

Thank you Marta! Amazing review :)

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