UpRight Law Reviews 

4,296
TrustScore 3.5 out of 5

3.5

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 3 out of 5 stars

UPRIGHT LAW, 2018, WAS VERY RESPONSIVE, HELPFUL AND EASY TO WORK WITH... UNTIL YOU'RE ASSIGNED TO AN ATTY. ONCE YOU'VE ACTUALLY FILED YOUR BANKRUPTCY, THE OTHER SHOE DROPS. NOW YOU'RE SCREWED,... See more

Rated 5 out of 5 stars

Mr. Patel was my Bankruptcy attorney. I can't say enough as how professional, very detailed, understanding made my process very easy. Mr. Patel has amazing paralegals that stays in touch on his beh... See more

Company replied

Rated 1 out of 5 stars

TERRIBLE TERRIABLE TERRIBLE! Assigned a good lawyer but no support at the main office. A bunch of robots and no personality bottomfeeders. Bottom line is they have my money now and don't give a... See more

Company replied

Rated 5 out of 5 stars

My case was handled promptly with very informative courses to help me along my journey. I liked the fact that Upright law was always available to answer any questions whenever I needed. The courses al... See more

Company replied

Company details

  1. Legal Services

Information provided by various external sources

UpRight Law is an online consumer law firm headquartered in downtown Chicago. We are on a mission to increase consumer access to justice through the use of cutting edge technology, world class customer service and proven legal strategies never attempted at scale.


Contact info

3.5

Average

TrustScore 3.5 out of 5

4K reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Hasn’t replied to negative reviews

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

3.5

All reviews

(4,296)

2 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

It was very seamless process

It was very seamless process. My lawyer was very empathetic and made me feel 100% dignified choosing to file bankruptcy. I would recommend to anyone in a heartbeat!

June 14, 2022
Unprompted review
UpRight Law logo

Reply from UpRight Law

Christine, Thank you so much for taking the time to leave us this amazing review! We are thrilled to know we met your expectations. If there's anything else we can do for you, please don't hesitate to reach out. We're here to help!

Rated 5 out of 5 stars

GREAT SEVICE

Joshua is our lawyer, we met with him on May 26 to file the bancruptcy papers, found him to be very friendly, answered any questions we had, let us know what would happen next after the filing. Office staff is very friendly too. I would highly recommend them

June 14, 2022
Unprompted review
UpRight Law logo

Reply from UpRight Law

James, thank you so much for this wonderful review. We are pleased to know your attorney met your expectations and we will share this review with them. Please let us know if you have any questions. Thanks again!

Rated 5 out of 5 stars

ROUGH TIMES

They helped me out of a tough part of my life and gave me a fresh start. I will be forever grateful to UpRight Law.

June 14, 2022
Unprompted review
UpRight Law logo

Reply from UpRight Law

We appreciate you taking the time to write this amazing review and to share your experience. We are here if you have any questions!

Rated 5 out of 5 stars

Mike and James were very professional

Mike and James were very professional. Explaining how the Chapter 7 works. Also the credit courses were very educational. I would definitely referred them if anyone needs help filing.

June 14, 2022
Unprompted review
UpRight Law logo

Reply from UpRight Law

Tylesha, thank you so much for this amazing review. We will let your attorney know about your positive experience. Thank you for recommending us to help others. Please call client services if you have any questions. Thanks again!

Rated 1 out of 5 stars

These people are AWFUL

These people are AWFUL. I’m in financial difficulty and pay them well over $1000 to help me. They connect me with a local attorney…I’m unable to get all my paperwork ready, and receive a message saying they will close my file unless I call them at a specific number. So I call. I leave a message AND SEND AN EMAIL. I also attempt NUMEROUS TIMES AND DIFFERENT WAYS TO CONTACT THE ATTORNEY DIRECTLY…ZERO RESPONSE from Upright or the attorney. Finally I get back on the website and request assistance again to get a response. I start getting an UNBELIEVABLE amount of calls and texts, I reply with what I had been going through for MONTHS and they give me a number to call. This number someone answers and tells me my file was closed. EVEN THOUGH I MADE EVERY EFFORT IMAGINABLE AND FOLLOWED THEIR INSTRUCTIONS TO STOP IT FROM BEING CLOSED!!! So I requested a refund. They informed me I would get $335 back of the well over $1000 I had paid. THANKS FOR NOTHING. WORTHLESS!!
Also….WHY do all the good reviews say, “Invited”??? LIARS!

Response to their response…

They are not truthful, I absolutely ATTEMPTED to contact them on numerous occasions, in every way I could. I emailed, left messages at their offices…all with zero response. I found a reputable attorney on my own…and he will not even look at your case OR TAKE ANY MONEY FROM YOU until you have completed a list of things, including getting all of your paperwork together and filling out a packet of paperwork sent from their office. Upright Law are crooks, who essentially stole my money.

June 12, 2022
Unprompted review
UpRight Law logo

Reply from UpRight Law

Over a nine month period this individual ignored over 70 communications from our home office attempting to advance her case. Clients agree to provide relevant information and take steps necessary to file their bankruptcy within 60 days of payment of services. UpRight extended that timeframe, but former client still did not meet their obligations. Former client reached out to their attorney several months after their file was ultimately closed, but as they were no longer active they attorney did not communicate with them. This has been explained to the former client by the home office.

Rated 1 out of 5 stars

What a nightmare

What a nightmare! Was never able to speak to my lawyer! I contacted Upright and they said they would send him an email and still nothing! Oh and by the way every time I told them I was not receiving a call back after leaving my lawyer a message and asked for assistance they charged me. If you change a payment date or amount they charge you! since I was unable to speak to a lawyer I found another firm to represent me. I had paid $1,350.00 of the $1,950 and wanted a refund. I had to wait two weeks to speak to someone in their cancellation department! Then when I finally was able to speak to someone they are only going to refund me $550.00 they deducted for phone calls from me to them not being able to speak to my lawyer and changing my payment date and schedule! That wasn't bad enough they said it will 30 to 45 days to get a refund! BEWARE most awful experience! I would never recommend that firm to anyone!

June 9, 2022
Unprompted review
UpRight Law logo

Reply from UpRight Law

Leeanne, This review does not accurately depict the events that transpired. Upon hiring the firm, you agreed that in the event of cancellation, any time spent on your file would be applied toward the fees paid and any unearned portion would be returned. This was agreed to both verbally and in writing and applied to both administrative, legal, and any other time necessary for the advancement of your file and representation of you in a bankruptcy case. Bankruptcy is a flat-fee service, and only during cancellation is any billable time quantified. This gives the client the advantage of being able to contact the firm at any time and not have to worry about exhausting the funds they have paid. As you voluntarily requested cancellation, the accounting of services was provided to you and the unearned portion of your fee has been returned. This refund was processed within one week of your cancellation, and if you do not receive it shortly we request that you contact our office directly.

Rated 1 out of 5 stars

Crooks

They are crooks paid them 1600 dollars never used them and they kept my money

June 2, 2022
Unprompted review
UpRight Law logo

Reply from UpRight Law

Rob, I'm sorry that you feel this way. From the moment a client hires our firm, work is started on the case. Unfortunately, we are a business and have to bill for services rendered. If you would like a copy of the accounting of services, please give us a call at 312-940-8113, we can provide that for you and further discuss.

Rated 1 out of 5 stars

Filed a case with Company they assigned…

Filed a case with Company they assigned an attorney to the case they took my payment and I signed a retainer did a online credit counseling course and after all that the Attorney said he wasn’t taking the case for me to contact up right office so I did and they said there was some misunderstanding that they would contact attorney and he would get back to me so a week goes by no word from attorney I called and he said I told you I not taking your case?? Called upright law and they said that they would try to find me another attorney, no just got a e-mail telling me that they were sending a refund

May 26, 2022
Unprompted review
UpRight Law logo

Reply from UpRight Law

Robert, After thorough review of the file we identified reasons that our services were not a good fit for the client's circumstance that were not apparent in our initial communication with them and we fully refunded what he paid to the firm.

Rated 1 out of 5 stars

These people are not lawyers they sales…

These people are not lawyers they sales men that work on commission they will tell you anything to get to file with then don't have just go to you local attorney as that is all they are do acting as a middle man you pay then then attorney charges you a bunch extra fees total Scam!!

May 24, 2022
Unprompted review
UpRight Law logo

Reply from UpRight Law

John, we apologize if your interaction with our law firm was not what you expected. The information in this review is inaccurate, we have helped thousands of people get help. If you need assistance in the future please let us know. We are happy to help!

Rated 5 out of 5 stars

Highly recommend UpRight Law

Highly recommend UpRight Law, They made a difficult time in my life a single process in starting and turning a new leaf

May 19, 2022
Unprompted review
UpRight Law logo

Reply from UpRight Law

Craig, We really appreciate you taking the time out to share your experience with us! We always aim to deliver a great experience, and are happy to hear we hit the mark for you!

Rated 5 out of 5 stars

I hired upright law for bankruptcy

I hired upright law for bankruptcy, they worked with me, vicki piontek was my atty, she helped me every step of the way. she responded imediatley to any messages, kept me updated on everything. now im waiting for the end results. very pleased with the law firm! would definetly recomend them

May 19, 2022
Unprompted review
UpRight Law logo

Reply from UpRight Law

John, Thank you so much for taking the time to leave us this amazing review! We are thrilled to know we met your expectations. If there's anything else we can do for you, please don't hesitate to reach out. We're here to help!

Rated 5 out of 5 stars

Thank you to Jeffrey Flax

Thank you to Jeffrey Flax, Tina Keilman and all the others who assisted me with filing for my bankruptcy. You made the process painless and I greatly appreciate it.

May 18, 2022
Unprompted review
UpRight Law logo

Reply from UpRight Law

We appreciate you taking the time to share your experience. We will share this with your attorney. Please let us know if you have any questions by contacting client services.

Rated 5 out of 5 stars

Upright law has helped me with my…

Upright law has helped me with my finances and I wouldn't have went anywhere else

May 18, 2022
Unprompted review
UpRight Law logo

Reply from UpRight Law

Verna, thank you for sharing your experience. Please let us know if you have any questions. Thanks again.

Rated 1 out of 5 stars

Scam took advantage of me and my money…

Scam took advantage of me and my money I work hard for I got screwed big time don't fall for this crap it's all fraud and a easy hustle this place needs shut down so many people got bent over

May 18, 2022
Unprompted review
UpRight Law logo

Reply from UpRight Law

Chuck, While this review does not accurately depict the events that transpired, we apologize we were not able to assist you at this time. Should you need anything in the future, please feel free to contact Client Services at 312-940-8113.

Rated 1 out of 5 stars

Just find a different firm

100% Scam if you have any respect for yourself or your money take it else where. This company knows you're volunerable it a tight spot and takes full advantage of that, I was assigned my attorney on February 20th and paid in full on February 28th had my call with my attorney on March 1, had all documents submitted by March 3rd except Bank statements due to no explaining of how to submit those. Didn't hear anything the rest of the month of March so I started calling in April called atleast 12 times, left several voice messages, sent emails, used the help in app and no replies of any type. Finally after 2 weeks someone reaches out says the "attorney" had a baby. Another 2 weeks go by before I hear from the paralegal, I answer some questions for her and she tells me how to submit my bank statements. We schedule a call with the attorney for May 4th at 3pm, yes it's been over two months and still nothing has been done my case. Never hear from the attorney on May 4th, 5th, 6th....again sent emails and help message on the app and zero help or answers other than he's "busy and will call you in two days". I called the main office to request a refund or new attorney and was told on May 9th a new attorney would contact me, well it's May 12th again have heard zero from this law firm.

May 12, 2022
Unprompted review
UpRight Law logo

Reply from UpRight Law

Daniel, we have been in contact with you and feel this has been resolved. If you still need further assistance please call client services at 312-940-8113. We are happy to help!

Rated 5 out of 5 stars

UpRight Law is an awesome company!

UpRight Law was extremely easy to us for my bankruptcy. I knew nothing about the process and they along with the attorney assigned to my case put me at ease and explained everything in detail. I highly recommend them!!

May 11, 2022
Unprompted review
UpRight Law logo

Reply from UpRight Law

Sandra, thank you so much for sharing your experience. We are happy to know your attorney was a good fit. Please let us know if you have any questions!

Rated 5 out of 5 stars

I could not do this procedure without…

I could not do this procedure without them. Not only were they patient and empathetic with me they stood by me every step of the way.

May 11, 2022
Unprompted review
UpRight Law logo

Reply from UpRight Law

Lisa, we appreciate you taking the time to write this wonderful review. We are here to help and if you have any questions please let us know. Thank you again!

Rated 5 out of 5 stars

The great UpRight Law.

UpRight Law is a firm of very professional people who work very hard to serve you just right.

May 11, 2022
Unprompted review
UpRight Law logo

Reply from UpRight Law

Robert, thank you so much for this amazing review. We are happy to help!

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look