UpRight Law Reviews 

4,296
TrustScore 3.5 out of 5

3.5

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Rated 3 out of 5 stars

UPRIGHT LAW, 2018, WAS VERY RESPONSIVE, HELPFUL AND EASY TO WORK WITH... UNTIL YOU'RE ASSIGNED TO AN ATTY. ONCE YOU'VE ACTUALLY FILED YOUR BANKRUPTCY, THE OTHER SHOE DROPS. NOW YOU'RE SCREWED,... See more

Rated 5 out of 5 stars

Mr. Patel was my Bankruptcy attorney. I can't say enough as how professional, very detailed, understanding made my process very easy. Mr. Patel has amazing paralegals that stays in touch on his beh... See more

Company replied

Rated 1 out of 5 stars

TERRIBLE TERRIABLE TERRIBLE! Assigned a good lawyer but no support at the main office. A bunch of robots and no personality bottomfeeders. Bottom line is they have my money now and don't give a... See more

Company replied

Rated 5 out of 5 stars

My case was handled promptly with very informative courses to help me along my journey. I liked the fact that Upright law was always available to answer any questions whenever I needed. The courses al... See more

Company replied

Company details

  1. Legal Services

Information provided by various external sources

UpRight Law is an online consumer law firm headquartered in downtown Chicago. We are on a mission to increase consumer access to justice through the use of cutting edge technology, world class customer service and proven legal strategies never attempted at scale.


Contact info

3.5

Average

TrustScore 3.5 out of 5

4K reviews

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No recent history of asking for reviews

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3.5

All reviews

(4,296)

2 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Wayne McCook was very helpful.

Wayne McCook was very helpful as he guided me through the process. When it came down to the hearing, he walked me through the questions I would be asked. I would recommend him gladly to anyone considering the bankruptcy process.

April 11, 2022
Unprompted review
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Reply from UpRight Law

Terresa, we appreciate this wonderful review. We are happy to know your experience met your expectations. If you have any questions don't hesitate to reach out.

Rated 5 out of 5 stars

Customer service,,,,

Customer service,,,,, upright law I would recommend them to my friends and family I had no problems with them their customer service was very good,,,,, the attorney Chelsea Was amazing and helpful and always answered my questions at any time that I would text or call her I appreciate and I'd like to thank you very much everything''

April 11, 2022
Unprompted review
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Reply from UpRight Law

Margaret, thank you so much for this amazing review. We will share this with your attorney. Please let us know if you have any questions.

Rated 1 out of 5 stars

AWFUL CUSTOMER SERVICE

I was told I could put my plan on hold until April after losing my job. I called today to speak with someone and was told I’d have to pay all these fees to start up again and before I could even finish my sentence I was hung up on! Great customer service (sarcasm.)

March 30, 2022
Unprompted review
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Reply from UpRight Law

Dezire, We want to apologize for your negative experience with our firm. We are here to help our clients and give the best customer service. Someone will be reaching out to you to address your concerns. We look forward to speaking to you!

Rated 1 out of 5 stars

This firm is a racket to take from…

This firm is a racket to take from individuals that are in financial crisis. I contacted this form to file a Bankruptcy but before i could speak to an attorney an intact person took my information to see if I qualified. I reported all of my income including commission. During this call she requested payment at least 3 or 4 times. In her error she forwarded the wrong information to the Attorney. I received a call 3 or 4 days later from the Attorney and at that time she said i made too much money and couldn't file at this time. I canceled my account and it took 2 weeks for someone to call me about my refund. Once I spoke to someone he told me that I owed them $643 that would be subtracted from my payment. He said it would be 45 days before they could mail a check to me.

Since I am seeking a bankruptcy I need the remainder of my money to pay my bills. I feel taken advantage of and devastated. This firm should not be able to do this to people.

DO NOT CALL THIS FIRM...IT IS A RACKET and they prey on financial desperate individuals.

March 25, 2022
Unprompted review
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Reply from UpRight Law

Hi Strella, While this review does not accurately depict the events that transpired, we apologize we were not able to assist you at this time. Should you need anything in the future, please feel free to contact Client Services at 312-940-8113.

Rated 1 out of 5 stars

TERRIBLE TERRIABLE TERRIBLE

TERRIBLE TERRIABLE TERRIBLE! Assigned a good lawyer but no support at the main office. A bunch of robots and no personality bottomfeeders. Bottom line is they have my money now and don't give a crap! Run now while you have a chance. The lawyer I was assigned quit midway (never notified) because firm only pays them pennies. Hire a local not global lawyer and tell these punks to f/off!
Shawn

March 23, 2022
Unprompted review
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Reply from UpRight Law

We want to apologize for your negative experience with our firm. We are here to help our clients and give the best customer service. Please do not hesitate to reach out at 312-940-8113 if you need further assistance.

Rated 5 out of 5 stars

Very happy with UpRight Law

Very happy with UpRight Law. We did not have any problems with them.

March 15, 2022
Unprompted review
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Reply from UpRight Law

Jeffrey, we are happy to hear we met your expectations. Please let us know if you have any questions we can answer.

Rated 5 out of 5 stars

The law firm was always prompt and…

The law firm was always prompt and responsive. Time from initial contact with Upright Law to discharge was right at 6 months. Could not have gone more smoothly.

March 15, 2022
Unprompted review
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Reply from UpRight Law

Aaron, we appreciate you sharing your experience and this amazing review. We are happy to help!

Rated 5 out of 5 stars

I like to thank the Lawyer and staff…

I like to thank the Lawyer and staff member for helping me through this time in my life. I was treated well and my issues have been resolved. Thank Upright

March 11, 2022
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Reply from UpRight Law

Thank you so much for this amazing review and sharing your experience. We will share this with your attorney and staff. Please let us know if you have any questions. We are happy to help!

Rated 5 out of 5 stars

There every step

UpRightLaw was there the entire time! They made you feel comfortable and helped through every step and you never felt alone in the process!

March 3, 2022
Unprompted review
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Reply from UpRight Law

Thank you so much for sharing your experience and this amazing review. We are happy to help!

Rated 5 out of 5 stars

Not knowing what to expect

Not knowing what to expect, the process went extremely well. People were friendly and helpful and understanding during our difficult time. Advice and various tools to move forward were helpful.Thanks

February 17, 2022
Unprompted review
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Reply from UpRight Law

Frank, we appreciate you sharing your experience and this amazing review. Please let us know if you have any questions.

Rated 5 out of 5 stars

My experience with upright law was…

My experience with upright law was quick and easy once I payed my bill through your payment plan. I am very satisfied with my Lawyer who was very thorough in the way he handled my case and explained things to me.

February 17, 2022
Unprompted review
UpRight Law logo

Reply from UpRight Law

Marie, thank you so much for sharing your experience. We will share this information with your attorney. If you have any questions please let us know at 312-940-8113.

Rated 5 out of 5 stars

Great ppl too work wth

Hi ur services were great had no issures Wayne and Taylor great ppl too work wth I was walk threw wth lots help from every body in ur office I have nothing but great things too say about u guys ty again for great work u all gave too me I wish u all well in week's and days ahead of u

February 17, 2022
Unprompted review
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Reply from UpRight Law

Franklin, thank you so much for this amazing review. Please let us know if you have any questions. We are here to help!

Rated 5 out of 5 stars

Michael Horn Upright Law

The were there to answer all questions . Never felt like I was being looked down on for declaring bankruptcy! Would recommend them highly!!!

February 16, 2022
Unprompted review
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Reply from UpRight Law

Lorie, thank you so much for sharing your experience and this great review. We are happy to help!

Rated 5 out of 5 stars

Very helpful

Very helpful. Made sure to answer any questions I had.

February 16, 2022
Unprompted review
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Reply from UpRight Law

Charisse, thank you so much for this amazing review. Please let us know if you have anymore questions.

Rated 5 out of 5 stars

We are proud to say the upright law…

We are proud to say the upright law firm , is
a team of lawyers you can trust. I and my wife
are pleased to be client's and our Atty. Boone
was there for us all the way.

Dr. Michael and Paula Sampson.

February 12, 2022
Unprompted review
UpRight Law logo

Reply from UpRight Law

We really appreciate you taking the time out to share your experience with us! We always aim to deliver a great experience, and are happy to hear we hit the mark for you!

Rated 5 out of 5 stars

My experience with UpRight Law,has been…

My experience with UpRight Law,has been very pleasant and constructive. I've learned a lot from them about bankruptcy. My lawyer was very practical and professional explaining what I needed to do. Thank you for helping me.

February 10, 2022
Unprompted review
UpRight Law logo

Reply from UpRight Law

Rhonda, We really appreciate you taking the time out to share your experience with us! We always aim to deliver a great experience, and are happy to hear we hit the mark for you!

Rated 5 out of 5 stars

UPRIGHT LAW WAS VERY helpful on getting…

UPRIGHT LAW WAS VERY helpful on getting us a lawyer, and answered every question we had.

February 10, 2022
Unprompted review
UpRight Law logo

Reply from UpRight Law

Troy, Thank you so much for sharing your experience. Please let us know if you have any more questions!

Rated 5 out of 5 stars

Professional

Had a terrific experience with upright law. My attorney was very professional with walking me through step by step on the process and keeping in contact with me on what was needed on my part

February 9, 2022
Unprompted review
UpRight Law logo

Reply from UpRight Law

Raymond, Thank you so much for sharing your experience and this amazing review. We are happy to help!

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