UPS Power Services Reviews 68

TrustScore 5 out of 5

4.9

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Rated 5 out of 5 stars

It is only when something goes wrong that you discover how good, or otherwise, a company is. In my case, it was a battery I ordered that got lost by UPS. Although a relatively small item, the Company... See more

Rated 5 out of 5 stars

After looking around at a few options we decided to go with UPS Power Services. UPS Power Services provided the team with a competitive quote for work requiring parts and engineer. This was arranged... See more

Rated 5 out of 5 stars

We've been with UPS Power Services for about 3 years and they've always been quick to respond to my emails queries and dispatch batteries out which we received the next day. They even offer to collect... See more

Rated 5 out of 5 stars

We had a very old UPS unit in our server room which urgently needed attention. Ian and the team at UPS Power Services were superb. They did everything they promised, turned up when they said the... See more

Company replied

Company details

  1. Battery Store

Information provided by various external sources

UPS Power Services Ltd. is a no nonsense solutions provider of all things UPS related. From product supply through to after sales and technical support. Bringing together some of the industry’s most experienced and talented people, we are committed to improving standards across the emergency power landscape through reliable and efficient delivery of all our services. Our honest and helpful approach to working with clients is a welcome and refreshing change for many. We evaluate client needs based on facts and present these with no fuss, no frills, no nonsense. Well known within the power protection industry, It's owners have over 20 years experience at the heart of the UPS market – working with UPS manufacturers, resellers, service providers, engineers and most importantly clients worldwide.


Contact info

4.9

Excellent

TrustScore 5 out of 5

68 reviews

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Rated 5 out of 5 stars

DOL Services LTD

From the Point of Sale, Delivery and Support UPS Power Supplies have been very Professional and Reliable, what more do you need from a Company.
We will look forward to working with this company in the future.

January 14, 2021
Unprompted review
Rated 5 out of 5 stars

UPS power services supplied our…

UPS power services supplied our business with a temporary UPS when our aging old system broke down, the staff attended site to asses the type and size of UPS required with in 4 hrs of my 1st call to them.
they then installed the temp system so that we was safe with our back up procedures.
we was then quoted for a new system to replace our broken system.
through out the whole procedure UPS POWER SERVICES portrayed them selves in an excellent professional manner from start to finish of the project. I would definitely recommend them

January 12, 2021
Unprompted review
Rated 5 out of 5 stars

Prompt Service & Reasonable Price

UPS Power Services have extended the life of our UPS by providing maintenance when APC would not. Bought new batteries from them at a reasonable price which they installed and took away the old ones. Have also had our first annual service check (part of their maintenance contract) which gave a detailed report on the UPS. Both employees who have been to our offices have been polite & carried out the work cleanly leaving everything as it should be. Only in our first year with them but from our current dealings seem an honest company wishing to give good service with satisfied customers.

December 15, 2020
Unprompted review
Rated 3 out of 5 stars

The UPS batteries I ordered seem to be…

The UPS batteries I ordered seem to be working fine so far however when I first received them they would not plug into my UPS correctly. It seems the pins were very slightly out of alignment which was stopping the battery from inserting. I tried to adjust the alignment without success but luckily I kept the connector from the old battery so replaced it with that, it then fitted correctly.

December 9, 2020
Unprompted review
Rated 5 out of 5 stars

Great Service!

With UPS Power Services, we've recently just completed a project to install a UPS solution that covers our entire IT infrastructure.

The team have been fantastic from the initial scoping/quotation phase, through to installation and then with any after sales support.

I honestly couldn't ask for better service, and I would highly recommend them!

December 9, 2020
Unprompted review
Rated 5 out of 5 stars

I would highly recommend this company

I would highly recommend this company. I had a power supply refurbed. The batteries had failed and it looked a bit tired. All batteries replaced and with a bit of cosmetic work made the unit serviceable again, without the expense of a brand new one. Good price. Excellent personal customer service, they kept me informed of progress. Speedy repair and delivery times.

December 8, 2020
Unprompted review
Rated 5 out of 5 stars

a quick review of UPS Power Services

We've been with UPS Power Services for about 3 years and they've always been quick to respond to my emails queries and dispatch batteries out which we received the next day. They even offer to collect the old batteries for recycling. Fast response during the lockdown too. Fully recommend.

August 3, 2020
Unprompted review
Rated 5 out of 5 stars

Ordered a replacement battery in July…

Ordered a replacement battery in July for my UPS power supply. I unfortunately ordered 2 before noticing my error. The following morning I phoned UPS POWER SERVICES to explain my erroneous order. There was no problem and the offending duplicate battery was cancelled and an immediate refund was made to my card. This was fabulous service by the company. The single battery arrived the following day as requested and it was fitted into the UPS without any issues. Quick efficient service. Thank you.

July 31, 2020
Unprompted review
Rated 5 out of 5 stars

Great experience

Best compliments to UPS Power Services for their professionalism,effectiveness, great and polite communication. Cannot recommend them enough. Thank you Mark and team!

July 16, 2020
Unprompted review
UPS Power Services logo

Reply from UPS Power Services

Many thanks for taking the time to review our service and for the positive feedback. Please take care. Mark

Rated 5 out of 5 stars

Excellent service

Excellent service ordered 2x batteries for APC 550s. Customer support/chat was very helpful and batteries arrived swiftly and were well packaged. Will use again.

June 20, 2020
Unprompted review
UPS Power Services logo

Reply from UPS Power Services

Thanks for taking the time to leave a review, it is much appreciated. Regards, Mark

Rated 5 out of 5 stars

Top service!

May 20, 2020
Unprompted review
UPS Power Services logo

Reply from UPS Power Services

Thanks for taking the time to post a review on your experience with UPS Power Services. Best regards, Mark Trolley

Rated 5 out of 5 stars

Fantastic Service

We had a very old UPS unit in our server room which urgently needed attention.

Ian and the team at UPS Power Services were superb. They did everything they promised, turned up when they said they would and got our UPS back up and running within 24 hrs of the diagnosis.

We will happily be using them for all our UPS requirements going forward.

April 24, 2020
Unprompted review
UPS Power Services logo

Reply from UPS Power Services

Dear Alan,

We really appreciate you taking the time to post positive and valuable feedback on our service. Please take care. Regards, Mark

Rated 5 out of 5 stars

Very Good Service

I would recommend these guys as they handled the servicing and replacement of batteries in our two units that had been neglected for years very efficiently and effectively. Will be getting them back next year for the annual servicing now we are back in shape.

April 23, 2020
Unprompted review
UPS Power Services logo

Reply from UPS Power Services

Hi Roger,
Thanks for taking the time to post positive feedback on our visit to London East site. Best Regards, Mark

Rated 5 out of 5 stars

Excellent service

Excellent service, goods arriving next day. Would certainly deal with company in the future.

April 23, 2020
Unprompted review
UPS Power Services logo

Reply from UPS Power Services

Thanks for taking the time to provide feedback on our service Ian, we are pleased that you are satisfied.

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