Uptown logo design Reviews 

I had to get my website revamped completely and chose uptown logo design for web designing services. I was scared to choose an online business at first but it all turned out very well at the end. Their service is remarkable and quick. I will definitely recommend uptown for all web services

Quality Company, awesome customer service and quality designs for the money.

All I had to do was define the kind of design I wanted and it was delivered better than I expected. Very happy and satisfied with their services!

I am so excited to give this review. They are the best design agency I have come across in a long long time. I am serious, they are the kind of people who handle everything from start to finish and never give you tough time (well I can speak for myself). They were a pleasure to work with.
Having team members such as David Boyle and Randolph Crossley, who have worked on my projects with me for a quick and effective solution. I mean I went to them with a shard of idea and they worked on the brand identity step by step allowing me to choose a design that basically outlines my business.
Randolph on the other hand gave me the idea that I should get a website done for my business, and trust me that was a decision I am glad I took. The website is done as per my business services and boasts of everything all too well. Not sure if anyone else would have been able to do this as good as they did it. All in all I am loving the whole experience and wish to take it a step further with their branding and print services. keeping my fingers crossed! Uptown guys are the real deal.

Long story short, see BBB complaints online and the bad reviews on this site.
Its all true. I wouldn't trust their reviews listed on their website. I had 6 months of headache to get my website completed. Website it still not fully completed. Also, haven't received any reimbursement as promised. I have chat messages saved for proof. They claimed they made a website they presented to me. But when I reached out to owner from website they presented, it turns out they had no involvement. To top it off, you will not have ownership to your website. You will be given admin access but have from little to no capability to make any edits.
Uptown is a shady company, consumer please be aware. Best if you shop around locally so you can work one on one with web designer, instead of trusting someone out of state and then takes your money. Uptown still hasn't follow up BBB complaint, which mean they don't care about their customers, only how much they can get from you.

Tracking Follow-up:
Uptown Care Support just replied to this rating on March 26th, 2020 and want me to reach out. I replied back on March 29th. Nevertheless, I have been updating care support throughout my 6 months of hassle experience and nothing have changed. But now my experience is out it public and now it's okay to help a customer out or hear them out. Sorry Uptown, I will not taking this review down until I get money reimbursed as promised. Tell Jason & Randolph I said hello!

As of April 23, 2020, there has been no follow-up since I replied back on Mar 29th.

As of Oct 29. 2020, there has been no follow-up, just been reaching for more services. Turns out who they say has been fired is still working there. They mentioned the representative name to whom I should follow up with my complaint. As I mentioned before please do your research. The positive comments here on trust pilot doesn't sound real. If uptown logo is legit, then their social media should prove that.

I would highly recommend Uptown Logo Design. They worked with me and designed a wonderful logo for my writing business. It was hard to chose from the sample designs. Every one of them was creative and visually stunning. Luke was there for me every step of the way and provided me with excellent customer service. He answered all of my questions and very pleasant to work with.
Thank you Uptown. Appreciate all of your work.

Hiring them became my worse nightmare, Until now i am struggling to get them to finish my website or refund me.

they delayed me big time. i must say i been trapped with this company
not recommended at all - its nightmare

Unfortunately I agree with all the bad reviews. Hiring them became my worse nightmare. Forget trying to ask for a refund because it won't happen. No customer services and work ethic is absolutely horrible. Thinking class action lawsuit needs to happen.

Uptown Logo Design are a great company - fast service, friendly customer service, and good content. I wanted a professional good looking logo and Uptown met all my expectations. I would recommend this company if you are looking for a logo!

Justin and his team did an amazing job on my company’s logo! He is very talented and I highly recommend Uptown Logo Design!

David and Jerry are great. Their design for my logo is fantastic! I love it! They will work with you on any issues, Recommended to using Uptown for logo design.

BEWARE FAKE FAKE FAKE WHO THE HELL LEAVING A POSITIVE FEEDBACK OF THIS COMPANY. THEY SHOULD BE BAN FROM SCAMMING PEOPLE. I WAS CHECKING THE FIVERR WEBSITE I THOUGHT I WAS TALKING TO FIVERR PERSON. FOR SOME REASON I WAS CHATTING WITH THIS UPTOWN LOGO MERCHANT PERSON AND THEY PROMISE ME THAT THEY ARE GOING TO HELP ME DESIGN A LOGO. ALSO THEY TOLD ME THAT IF I AM NOT SATISFIED WITH THE LOGO DESIGN IS 100% MONEY BACK GUARANTEE. NOPE IT DID NOT HAPPEN I CONTACTED THEM SEVERAL TIMES I KEEP CALLING THEM THROUGH PHONE & LIVE CHAT I KEEP GETTING A LONG WAIT JUST THEIR ANSWERING SERVICE KEEP SAYING THE LINE IS BUSY THEN I TRIED THE LIVE CHAT NOBODY'S ANSWERING EITHER. SO I DECIDED TO OPEN A DISPUTE WITH MY CREDIT CARD AFTER 3 WEEKS SOMEONE CALLED ME FROM THIS LOGO DESIGN TOLD ME TO CALL MY CREDIT CARD TO STOP MY DISPUTE DUE TO THEY ARE IN PROCESS TO REFUND ME MY MONEY NOPE IT NEVER HAPPEN. UNTIL NOW I STILL FIGHTING WITH CREDIT CARD TO GET MY MONEY BACK. WHAT A RIP OFF! I WILL NOT STOP TILL THIS MERCHANT IS BAN FROM OPERATING SCAM BUSINESS.

Really, would not even give 1 star. The worst company ever. No receipts or contracts. No communication. Mismanagement. A very deceptive company. Total rip-off.

Had an amazing experience working with uptown designing my logo. great and fast customer service and communication. Thanks to Justin who worked with us and making we were satisfied.

Uptown website & Logo design is the absolute best .! They have been a complete and convincing game changer . Mr Jose is my web design manager and he has provided me with the best website, I could have never imagined or dreamed of this . Go UPTOWN website and Logo Design

I would Highly recommend to anybody

I hired uptown for my website design on September 2019 and until now I am still making follow up on what happened to my website. Hiring them was a disaster. They kept promising to deliver it on time, until my project failed because my website was not complete. Now, I am trying to ask for a refund and nobody is willing to take my calls. Has anyone here knows how to sue this company? it is really worth taking a step going towards legality

Great customer support and attentiveness. Price is great!

BUYER BEWARE!!!!!

Save your money and time, and do NOT entrust UpTown to handle any of your business needs!

It’s been nearly 6 months since they started designing my website, and still, I have nothing to show for it. After numerous phone calls to Jerry and Randolph, and texting with a manager named Chris, who all promised me results within a matter of days, have failed me. I am not sure how they stay in business, as their customer service and work ethic are absolutely poor and mismanaged.

Someone else in here mentioned a class action lawsuit, and I am more than happy to partake in that! I will be calling my lawyer next week as well, as I’ve put over $1,000 into having them develop my website, and still I have nothing, I can’t even get a call or email returned. I will also be calling the BBB on Monday, to report UpTown.

I would hate to see anyone else get taken advantage of by this poor excuse for a company. So please, if you are still contemplating using this so called business, do your research first, I really wish I would have! I can’t even tell you how many days and hours I’ve spent on just tracking someone down to talk to. Even when you do get a hold of someone, it seems as if everyone there likes to cut you off mid sentence. I have never seen a business so disrespectful and unprofessional!

Jerry and Barry are awesome. Customer service and quality of product have been great.

I recently started my own business and getting people who understand your vision for your business is very hard to find. I’m definitely not an easy client and am very particular. Jason and his team have went above and beyond to make sure I was happy. Jason is so helpful and attentive and really lets you know he cares about your business and your satisfaction. He is very professional and is always available when I call him. I am so happy with my logo it is absolutely perfect. I highly recommend Jason and his team if you are looking to make a logo, website, and market your business.