UPVC Company Reviews 

960
TrustScore 4.5 out of 5

4.4

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Review summary

Created with AI, based on recent reviews

Evaluating 73 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the excellent service, high-quality products, and professional staff. Many people highlight the reasonable pricing and great value, often finding the company offers the best rates after research. Consumers frequently commend the efficient installation process, with work completed quickly and properties left clean and tidy. However, some customers noted issues with product quality and fitting, such as cold air from windows, loose handles, condensation, or significant water ingress from installation. Others experienced communication problems, delays, incorrect measurements, or a lack of interest from certain staff members.

What people talk about most

Service

People report positive experiences with service, often describing it as excellent and first-class from start... See more

Staff

Clients share positive opinions on staff, frequently highlighting their professionalism, efficiency, and... See more

Product

Consumers are delighted with the product, especially new doors and windows, which are often described as high... See more

Quality

Reviewers highlight positive aspects of quality, with many expressing delight and satisfaction with their new... See more

Price

Reviewers mention positive feedback about price, consistently finding prices to be reasonable, competitive,... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Absolutely delighted with our new Patio Doors What a brilliant company totally transparent with a fantastic choice and the price was amazing

Company replied

Rated 5 out of 5 stars

Firstly - no pushy sales pitch. Got my quote, happy with the price , 4’weeks for installation date. Arrived at 8:30am, left at 6:30pm. Absolutely delighted with the end result, 6 news windows and... See more

Company replied

Rated 5 out of 5 stars

Once again the uPVC Company have came up Trumps. Fitted our previous doors 14/15 years ago. Done All our lovely Double glazing windows 6 year ago and have just Fitted our beautiful Front and Back door... See more

Company replied

Rated 5 out of 5 stars

New door and side panel have made such a difference to old one. I got a black door on outside and white inside. Had large glass side panel removed as it was dated and I didn't like it. Excellent custo... See more

Company replied


Company details

  1. Double Glazing Installer
  2. Door Manufacturer
  3. PVC Industry
  4. PVC Windows Supplier
  5. Window Installation Service
  6. Window Supplier

Written by the company

From small beginnings The UPVC Company is now one of Scotland’s largest window & door installers. Over 20 years ago Jim McGill recognised that companies were charging highly inflated prices for UPVC windows and doors. With a loan from the Prince’s Trust he started to manufacture windows & doors from a small unit in Uddingston and offered Customers a top quality product at realistic prices. The business went from strength to strength and within 5 years moved to bigger premises to meet demand for their products. The UPVC Company now employs over 70 people and all doors & windows are made using some of the latest technology and production techniques in their bespoke factory in Wishaw. The materials used in manufacture are to British Standards or higher and all products are made to the latest safety and security standards and are fully guaranteed for TEN Years. All windows have gas filled energy efficient low E glass & warm-edge spacer to further reduce heat loss saving not only money but also reducing energy usage in the home. As well as windows, over 500 door styles are available and we also have a full range of French, Patio & Bi-fold Doors to give you easy access to your garden so you can take maximum advantage of the spring and summer weather. We cover the Central belt of Scotland and have supplied over 200,000 customers with new windows and/or doors. The company's sales and installation teams are highly trained in identifying the best product for each customers’ needs and making sure that the whole process runs smoothly from start to finish. “We never compromise on quality and part of the service is that customers are not asked to part with a penny until they are completely satisfied. Our after-sales service is also second to none and I offer my personal guarantee that customer satisfaction is given the number one priority in this company.” Says Jim McGill the MD. “I believe in offering top quality at a realistic, fixed price,”


Contact info

4.4

Excellent

TrustScore 4.5 out of 5

960 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 60% of negative reviews

Typically takes over 1 month to reply

How this company uses Trustpilot

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4.4

All reviews

(960)

69 reviews in the last 12 months

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Rated 5 out of 5 stars

Fantastic company

Great company that helped me to get the best deal I could. Very quick from appointment booked to fitting, lots of different options to choose from

November 29, 2025
Unprompted review
UPVC Company logo

Reply from UPVC Company

Hi Cody,
Thank you for taking the time to write your kind review, it’s appreciated.With over 300 styles to choose from in our new showroom ,all at fantastic prices with nothing to pay until satisfied. I’m delighted you’re happy with the price quality and service, thanks again.

Jim McGill
Managing director

Rated 5 out of 5 stars

UPVC company are the best in the…

UPVC company are the best in the business, this is the second time I’ve used UPVC Company and I cannot fault them, great product, great service and great price. I got new doors and windows installed yesterday and all the guys were so professional and left my house spotless! I have recommended them to all my friends and family. 5 stars across the board. ⭐️⭐️⭐️⭐️⭐️

November 25, 2025
Unprompted review
UPVC Company logo

Reply from UPVC Company

Hi,
Thank you for taking the time to write your kind review it’s appreciated. What can I say but thank you so much for the amazing review. We do try our very best to tick all the boxes from start to finish from our showroom to the end.The best windows and doors at the best possible prices with very professional fitters ensuring your home is left immaculate, and as you know we don’t ask for a deposit and you have nothing to pay until you are 100% satisfied with the job.

Thank you for the business.

JimMcgill
Managing director

Rated 1 out of 5 stars

0 out of 5 stars

0 out of 5 stars
Ordered an external door, promised installation in 3 weeks. Over 12 weeks later, no installation and zero proactive communication. Had to chase multiple times, promised callbacks never kept and even a formal email went unanswered. Would NOT recommend.

November 24, 2025
Unprompted review
Rated 5 out of 5 stars

Barry Tait

This is the second time we have used this company
The first time was for our doors and after getting them done we got them back in to complete our house by getting the windows done
We can’t thank the company enough for a outstanding job and friendly , reliable service
We would highly recommend recommend yous

November 7, 2025
Unprompted review
UPVC Company logo

Reply from UPVC Company

Hi Barry,
Thank you for taking the time to write your kind review, it’s appreciated,
I’m delighted you’re more than happy with your new windows and thanks again for coming back to us. We try our very best to ensure all our valued customers get a first class service from start to finish.

Thank you

Jim mcgill
Managing director

Rated 5 out of 5 stars

I have used this company on few…

I have used this company on few occasions they never fail from start to Finnish and prices are very reasonable product really good quality

November 11, 2025
Unprompted review
UPVC Company logo

Reply from UPVC Company

Hi Scott,
Thank you for taking the time to write your kind review, it’s appreciated.
I’m delighted you’re happy with your new doors and we provided a good service with good quality at reasonable prices.

Thanks again for the business Scott.

Jim mcgill
Managing director

Rated 5 out of 5 stars

Excellent Service

I had dealt with the company before so when I identified that my son required new windows and a front door I contacted Iain Black. He responded very promptly and was able to guide me on the products I may require. An order followed as the price was acceptable. Slight delay in work starting but this was due to a glass frame required above the external door which was supplied by a sub contractor. The UPVC team duly arrived, completed the work in a day, removed all old windows and door then hoovered the full house. My wife was pleased as she expected to do the hoovering and tidying up.

October 29, 2025
Unprompted review
UPVC Company logo

Reply from UPVC Company

Hi William,
Thank you for taking the time to write your kind review, it’s appreciated. I’m delighted you’re more than happy with your new doors and windows. Before the fitters start they dust sheet everything and when they are finished they hoover everything ensuring your home is left in perfect condition.
We try our best to provide a good service.

Thanks again for the business.

Jim mcgill
Managing director

Rated 1 out of 5 stars

An absolute shambles

An absolute shambles.
All in it took 9 weeks and I still did not get what I wanted.
First surveyor took the wrong measurements. Came home from work expecting to find my new door fitted but had not been done. Never got an explanation until the day after when I had to phone twice to get an answer.
New surveyor came out took new measurements and changed my order from a low threshold door to a standard door without my say so.
On the day the new door was to be fitted I asked to be contacted so I could be there to make sure it was correct. I was not contacted and no surprise it’s not what I asked for.
Not wanting anything to do with them ever again so now left with the wrong door.
Would never use again or recommend to anyone.

November 5, 2025
Unprompted review
Rated 5 out of 5 stars

Quality Product

First hand view of their installation of windows and doors for my neighbour so ordered a new back door professional workmanship left my home spotless

October 23, 2025
Unprompted review
UPVC Company logo

Reply from UPVC Company

Hi Mr Nisbet,
Thank you for taking the time to write your kind review, it’s appreciated.We have built the business on recommendations with no deposit and nothing to pay until satisfied.providing top quality windows and doors at reasonable prices.

Thank you.

Jim mcgill
Managing director

Rated 5 out of 5 stars

Great Company

From start to finish the company were fabulous and patient as I was very particular about what I wanted. When my door arrived it was exactly what I asked for. Robin you did a great job ! After the door was installed I noticed some white scratches down the side panel and I contacted the company. Turned out it was just some residue from the packaging but they came out right away and fixed it. I can’t see anything to complain about they were fabulous knowledgeable and reliable and also quick to fit. Didn’t take a penny till the job was complete. I will defo be returning for my windows when i am ready.

October 23, 2025
Unprompted review
UPVC Company logo

Reply from UPVC Company

Hi Gordon,
Thank you for taking the time to write your kind review, it’s appreciated.I must say your new front composite door with the long bar handle in anthracite grey looks fantastic, it makes your home look brilliant.

Thanks again for the business Gordon.

Jim mcgill
Managing director

Rated 4 out of 5 stars

Absolutely delighted with our new Patio…

Absolutely delighted with our new Patio Doors What a brilliant company totally transparent with a fantastic choice and the price was amazing

October 23, 2025
Unprompted review
UPVC Company logo

Reply from UPVC Company

Hi Kathleen,
Thank you for taking the time to write your kind review, it’s appreciated.
I’m delighted you’re happy with your new patio doors and we provided a good service.

Thanks again.

Jim mcgill
Managing director

Rated 5 out of 5 stars

The new French doors look great.

The new French doors look great.
Didn't catch the name of the joiner, but was amazed how one man could do such a good job fitting the new doors. All the mess was cleaned up to inside and outside.

October 11, 2025
Unprompted review
UPVC Company logo

Reply from UPVC Company

Hi Stephen,
Thank you for taking the time to write your kind review, it’s appreciated.Steph the fitter is a credit to the company, very professional and a great joiner with over 40 years experience.

Thanks again for the business.

Jim mcgill
Managing director

Rated 5 out of 5 stars

Fantastic service

Fantastic service, highly recommend. I needed a non-standard measurement and they were able to supply at a good price and in good time. Excellent communications too. Its so refreshing to get a rapid and personal response rather than an AI bot or a long wait on the phone.

October 16, 2025
Unprompted review
UPVC Company logo

Reply from UPVC Company

Hi Caroline,
Thank you for taking the time to write your kind review, it’s appreciated.All our windows and doors are made to measure. We try our best to tick all the boxes providing top quality windows and doors at realistic prices with no deposits and nothing to pay until you are 100% satisfied.

Thanks again.

Jim mcgill
Managing director

Rated 5 out of 5 stars

Brilliant service all round

Brilliant service all round. Delighted with quality and finish of new front door. Would highly recommend

October 8, 2025
Unprompted review
UPVC Company logo

Reply from UPVC Company

Hi Gerry,
Thank you for taking the time to write your kind review, it’s appreciated.I’m delighted you’re more than happy with daughters new door and we provided a first class service.

Thanks again for the business.

Jim McGill
Managing director

Rated 4 out of 5 stars

Just bought back and front doors from…

Just bought back and front doors from this company and I am impressed with the quality of them and the price as well was very reasonable. Only small complaint I would have is we were promised doors in 2 weeks took about 5 weeks before we got them fitted and we got no communication from company on what time fitters would arrive to fit them chapped my partner out her bed at 7 50am

October 8, 2025
Unprompted review
UPVC Company logo

Reply from UPVC Company

Hi Jim,
Thank you for taking the time to write your kind review, it’s appreciated.Im delighted you’re happy with your new doors.
Please accept my apologies.The fitters would normally wait until 8am to chap your door.I don’t know who told you we can supply and fit doors in 2weeks as we have to order materials for the doors such as glass panels etc and it takes at least 2weeks to get them.

Thanks Jim for the business.

Jim McGill
Managing director

Rated 5 out of 5 stars

Excellent quality and service

Recently moved into an older property that is needing a full renovation. I firstly got the UPVC company out for a quote along with several other companies and knew right away they were the one we would be using! Due to budget and other works going on in the house they have worked around us installing doors and windows along the way making several return trips.
There was a small mark on one of our windows but this was replaced without hesitation.
The team are also really great guys and easy to deal with!
If you are looking for a reliable, flexible team who provide great service, quality and amazing doors and windows the UPVC company is for you!
Would highly recommend.

October 8, 2025
Unprompted review
UPVC Company logo

Reply from UPVC Company

Hi Kim,
Thank you for taking the time to write your very kind review, it’s appreciated.I’m delighted your more than happy with your new windows and doors.We try our very best
to provide all our valued customers the best service possible.
Thanks again Kim for the business we really do appreciate it.
I wish you and your family all the very best in your new home.

Jim McGill
Managing director

Rated 5 out of 5 stars

First Class…

First class service from initial quote through survey and installation. Excellent communication and a superb finish, very competitive prices and a high quality product. Cannot recommend highly enough, faultless experience

October 1, 2025
Unprompted review
UPVC Company logo

Reply from UPVC Company

Hi Ian,
Thank you for taking the time to write your kind review, it’s appreciated.I’m delighted your more than happy with your new windows and door.We try our very best to provide all our valued customers the best possible service at very reasonable prices.

Thanks again Ian for the business over the past 20 years.

Jim mcgill
Managing director

Rated 5 out of 5 stars

Once again the uPVC Company have came…

Once again the uPVC Company have came up Trumps. Fitted our previous doors 14/15 years ago. Done All our lovely Double glazing windows 6 year ago and have just Fitted our beautiful Front and Back doors to their Usual First class standards. Can't rate the Company Highly enough. If anyone looking for Windows/Doors I 100% Recommend the uPVC Company. Thanks so much to All the Staff especially the Fitters who were Fantastic. ⭐⭐⭐⭐⭐

September 20, 2025
Unprompted review
UPVC Company logo

Reply from UPVC Company

Hi Patrick,
Thank you for taking the time to write your kind review, it’s appreciated.15 years ago you decided to get us to supply new doors and ever since then you would not go anywhere else, we must be doing something right Patrick and thanks again for the business.

Jim McGill
Managing director

Rated 5 out of 5 stars

Outstanding service and best price

Really happy with this company. From the first phone call,through initial visit for measurements and at the end to completion of the installation this company were very professional. Kept updated throughout the process and the two man carrying out the work were first class. Property left clean and tidy. Would definitely recommend the UPVC company.

September 17, 2025
Unprompted review
UPVC Company logo

Reply from UPVC Company

Hi Tray,
Thank you for taking the time to write your kind review, it’s appreciated.I’m delighted you’re more than happy with your new back door. The fitters Stevie and Colin are a credit to the company, very professional and ensure your door is fitted to perfection.

Thanks again Tray for the business.

Jim McGill
Managing director

Rated 5 out of 5 stars

Great service

We ordered a door from this company it was easy and friendly with a wide range of products. We were well advised between a white door and a coloured door and why the price was different but still very reasonable. The door was made and fitted within 3 weeks and we couldn’t be happier with it. I will be using the company in the future because of its wide range of patio doors, windows and doors with its friendly service. They kept us up to date with every move. I am really well chuffed with this company.

September 29, 2025
Unprompted review
UPVC Company logo

Reply from UPVC Company

Hi Elizabeth,
Thank you for taking the time to write your kind review, it’s appreciated.I’m delighted your happy with your new front door and the fitters done a fantastic job and as you know Elizabeth we don’t ask for a single penny until you are 100% satisfied.

Thanks again for the business.

Jim McGill
Managing director

Rated 5 out of 5 stars

I bought both front and back doors off…

I bought both front and back doors off this company around 4yrs ago. No issues to date and very speedy and reliable service.
This time we had an emergency situation and our door was broken, Ian at UPVC was amazing, so accommodating, given the urgency he went out his way to come and measure up for us and was able to help us get things fixed in lighting speed allowing us to secure our property. Cost wise they are very reasonable in the market as we had been quoted £300 more on a less expensive door by someone who let us down and I’m glad he did. Highly recommend this company and their services. Thank you again.

September 8, 2025
Unprompted review
UPVC Company logo

Reply from UPVC Company

Hi Terri,
Thank you for taking the time to write your kind review, it’s appreciated.Iain is a credit to the company with over 30 years experience his customer service is second to none ensuring all our valued customers get a first class service from start to finish.

Thanks again Terri for the business.

Jim McGill
Managing director

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