I haven’t received my order of a rug ordered February 6th as a gift and none of the phone numbers are working to be able to speak with someone. No response to my email either. It’s really frustrating... See more
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I should have read these reviews before placing an order last week. Emailed this company 3 times, no response. Customer service non existent I have a horrible feeling I have been scammed. Placed an... See more
This is an awful company that still hasn't amended it's shipping window. DO NOT ORDER. We ordered our rug on November 11th and they keep saying there is a lag with getting it shipped from Germany - se... See more
Ordered a quilt on a weekend and received the shipping notification first thing Monday morning. The tracking was excellent (although I did need to use google translate as my GCSE German is very rusty)... See more
1.8
Poor
2K reviews
No recent history of asking for reviews
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I loved the rug we bought
I loved the rug we bought. Quality great. Delivery fast.
April 8, 2017
Unprompted review
I always have a good experience when …
I always have a good experience when buying from Urbanara. Their products are always great quality and value for money. Their goods arrive promptly and are really well packaged. No having to wrestle with tape, the packaging breaks down easily to go in the recycling.
April 6, 2017
Unprompted review
Cashmere blanket
Delivered on time in good condition and an excellent product
April 6, 2017
Unprompted review
Very good value quality products
Very good value quality products. Love the bedspreads I have ordered.
April 5, 2017
Unprompted review
The colour of the scarf is gorgeous and …
The colour of the scarf is gorgeous and it's thick and luxurious. Definitely the most gorgeous scarf I've ever bought. Postage was excellent, as was customer service. I would shop on Urbanara again, without hesitation.
April 4, 2017
Unprompted review
Very easy to deal with loved the throw …
Very easy to deal with loved the throw which was well packaged and would shop again.
April 3, 2017
Unprompted review
Good quality product.
Good fast delivery and well packed. Excellent quality and size of blanket. Rougher than I'd expected so probably very hard wearing.
April 2, 2017
Unprompted review
Java laundry basket is beautiful
Java laundry basket is beautiful, a real feature. Great online service and delivery. Will look forward to purchasing from you again.
April 2, 2017
Unprompted review
Super fast shipping and very high …
Super fast shipping and very high quality products. I will order again.
April 2, 2017
Unprompted review
Happy in the end!
After the initial incorrect delivery, the correct item arrived quickly and I am very pleased with it.
April 2, 2017
Unprompted review
Satisfied Customer
The order was just as it looked and described on the website, it was very well packaged and I was able to track the delivery step by step. I would certainly buy from this company again I was very pleased with the purchase so will be keeping it but I am certain there would be no problem returning items.
March 30, 2017
Unprompted review
Highly recommended
V good value, efficient delivery and really good quality rugs. I have bought two and would happily go back for more. Lots of people comment on how nice they are. Particularly good if you like natural fibres, contemporary feel, good quality. Very pleased.
March 29, 2017
Unprompted review
Tarouca Customisable Floor Lamp - Floor lamp base: Dark brown floor lamp base
I really like the design of this floor lamp. I thought the base would be a richer, darker brown - it's kind of dusty looking - and was briefly considering painting it. However, I'm very satisfied with Urbanara's service, and the colour of the base is growing on me.
March 28, 2017
Unprompted review
Usual fine quality and efficient service.
Lovely item, beautifully packed, efficient delivery.
March 26, 2017
Unprompted review
Java Laundry basket
Beautiful quality basket, top class service. Totally recommend.
March 25, 2017
Unprompted review
Wonderful!!
My cashmere scarf arrived faster than i had expected and it is just beautiful, so happy with my order :) Will 100% purchase again and I recommend Urbanara to everyone!
March 24, 2017
Unprompted review
Great website
We ordered a couple of rugs which can be difficult without seeing them. They arrived within a week and we are so happy with them. The range of pictures on the website were helpful and true to the rugs. Would definitely order again and recommend.
March 21, 2017
Unprompted review
Quality
Very good service and so far everything ordered has been delivered on time and of a very good quality.
March 20, 2017
Unprompted review
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