USB Flash Drive Reviews 1,052

TrustScore 1 out of 5

1.1

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Rated 1 out of 5 stars

Have emailed this company 5 times over past four months as product didn't perform as advertised. No answer on each occasion. Can only assume I've been scammed. What a waste of money

Rated 3 out of 5 stars

Generally great communication with a couple of exceptions. Forgetting to get design mock ups to me, following up an "enquiry" when I have actually ordered. Also I really didn't like paying an invoice... See more

Company replied

Rated 3 out of 5 stars

The overall process went smoothly and was all done by email however we raised a query in respect of a previous order when placing our new order and are still waiting for a response to that query

Rated 3 out of 5 stars

Cheap and cheerful. Couldn't stick to a promised date. A week later than originally promised.

Company replied

Company details

  1. Promotional Item Store

Information provided by various external sources

USB-FlashDrive is one of the world's leading suppliers of customisable memory sticks. Quality is without question our number one priority, and that's why all our models include Grade A memory chips and are checked at least 5 times before being delivered to your door. Our range includes 100 models, all of which use Grade A memory chips and are RoHS compliant - In fact, all of our USB Flash Drive housings are made from recycled materials.


Contact info

1.1

Bad

TrustScore 1 out of 5

1K reviews

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Hasn’t replied to negative reviews

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Rated 5 out of 5 stars

Fab company to deal with

Fab company to deal with - speedy response when asked for a quote, proofs sent over speedily for our branded USB sticks and prompt dispatch too. Will be using again when we need more!

June 14, 2018
Unprompted review
Rated 5 out of 5 stars

Really great service

Really great service. I deal directly with Lucy, who is always quick to respond and help. The prices are the best that I have seen online, and the service has a really quick turnaround with great communication. I have already done 3 orders with them and will continue to use them. Would definitely recommend.

May 25, 2018
Unprompted review
Rated 5 out of 5 stars

Two orders up to now.

2nd USB stick order. Quick turn around. No hassle.
As with all Chinese products some USB sticks were defective. In my case only 5% instead of the usual 10%.
I would recommend ordering in smaller quantities with repeat orders in order to assure quality.
Overall: cost effective, speedy and no hassle.

May 9, 2018
Unprompted review
USB Flash Drive logo

Reply from USB Flash Drive

Hi Pamela, thanks so much for the 5 star review and we're glad you were pleased with our service.
Sorry to hear you had defective flash drives. Our products all come with a 10-year warranty so we will of course, replace any of your drives that aren't working free of charge.
Our account manager will be in touch to arrange this. Thanks again and look forward to working with you again in the future.

The USB Flash Drive Team

Rated 5 out of 5 stars

Great service & always a quality…

Great service & always a quality product - excellent range of products and nothing too much trouble. Always available to speak to and answer artwork queries etc. Lead times for print & delivery always explained so you can plan ahead for client deadlines. Give USB Flashdrive a try next time you need a quality promotional gift - Andy Hill - WL PR Ltd.

May 9, 2018
Unprompted review
Rated 5 out of 5 stars

Repeat Business

This is repeat business for us from USB Flash Drive. Their service is efficient and fuss free. The staff are friendly and helpful and postage is prompt. I would recommend them without hesitation.

May 3, 2018
Unprompted review
Rated 5 out of 5 stars

Quick to respond with a quote

Quick to respond with a quote, and quick to respond to further questions. A fast dispatch of USB drives as I did not require any printing on them, arrived the following day. Thank you.

April 25, 2018
Unprompted review

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