USB2U Reviews 

7,645
TrustScore 5 out of 5

5.0

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Review summary

Created with AI, based on recent reviews

Looking at 143 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the excellent service provided, highlighting the professional, efficient, and faultless approach from start to finish. Many people are highly satisfied with the top-class product quality, noting that items are well-built, look fantastic, and are always up to scratch for their needs. Reviewers frequently commend the helpful and responsive staff for their excellent communication and patience throughout the entire process. Additionally, consumers appreciate the impressively quick delivery service, with many orders arriving on time or even earlier than expected, consistently meeting tight deadlines and urgent requirements.

What people talk about most

Product

Reviewers highlight positive aspects of product, consistently praising the quality and appearance of items... See more

Service

Users describe positive interactions with service, consistently highlighting its promptness, efficiency, and... See more

Staff

Customers consistently note positive experiences with staff, highlighting their promptness, efficiency, and... See more

Delivery service

Customers had positive experiences with delivery service, frequently praising its speed and efficiency. Many... See more

Quality

Consumers consistently express satisfaction with product quality, noting that items are always up to scratch... See more

Reviews shaping this summary

Rated 5 out of 5 stars

We are small natural history film company, who for 20 odd years have issued our documentaries on DVD's as Collectors Boxsets. Last year we made the decision to phase them out and replace them with USB... See more

Rated 5 out of 5 stars

We’re really pleased with the quality of the USBs we ordered, especially at the price point. The whole process was slick, straightforward and handled in a friendly, professional way. Turnaround was im... See more

Rated 5 out of 5 stars

Everything about our order was great. We came to USB2U when another supplier let us down and we were looking for branded items as part of a new office move - so speed and quality were really importan... See more

Rated 5 out of 5 stars

The boxes are so well built, the lid easily opened and closed, the etch is consistent, overall its the best usb box Ive bought in the last five years. The customer service is excellent, prompt, polite... See more


Company details

  1. Promotional Item Store
  2. Drives and Storage Service
  3. Promotional Products Supplier

Written by the company

Here at USB2U we offer top quality promotional tech gifts including branded USB sticks, branded power banks, headphones, cables, speakers and packaging, all printed or engraved with your company logo. We offer a 24hr express service allowing for a speedy turnaround on many of our products.


Contact info

5.0

Excellent

TrustScore 5 out of 5

8K reviews

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Asks customers to review

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5.0

All reviews

(7,645)

126 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Always the best

Always the best! I've used this company for year to produce my company's branded USB units. The results have aways been incredible. Pricing is great and the service is very attentive. Over the years, we've had USB units fail, and they replaced them with no fuss at all. Highly recommended - a trusted partner!

June 17, 2025
Unprompted review
Rated 5 out of 5 stars

Rapid provision of memory sticks with a friendly, professional service

Needed a batch of branded memory sticks within 72 hours.

Filled in the online quote request on a Sunday evening.

The team at USB2U were amazing.

Response first thing Monday morning. Exchange of a few emails provision of images etc. and as promised, the required memory sticks by lunchtime Wednesday. Fantastic.

Quality and friendliness of service, quality of product all second to none. Well done and a well deserved thank you.

We'll certainly be back in the future.

Trust these guys everyone.

June 12, 2025
USB2U logo

Reply from USB2U

Thank you for the great feedback, we will share with Karen and the team.

Rated 5 out of 5 stars

Great service as usual. Highly recommend

Great service as usual. We have been purchasing our branded USB sticks from USB2U for quite a number of years. The quality is amazing, quick turnaround and always a prompt and easy communication from Karen and her team. Thank you again for providing us a great service and we will be back again :-)

June 1, 2025
Rated 5 out of 5 stars

Excellent

Competitive pricing, fast turn around. All in all a good company to deal with.

May 16, 2025
Unprompted review
Rated 5 out of 5 stars

Grear All-Round Service

We asked USB2U to prepare a relatively small number (for them) of USB sticks with our club logo and some PDFs added. They were attentive to what we wanted, had a great price, and completed the task well within our required timeframe. We were able to collect the items from their premises which was convenient for us. All the staff we had dealings with were very efficient and pleasant.

May 15, 2025
Unprompted review
Rated 5 out of 5 stars

Highly Recommend - Exceptional Service by USB2U

USB2U - Provide an exceptional and personal service. A truly professional organisation with excellent customer service reps. Attendance at an industry event was planned within a few days by our company. Tristan Heard and the staff at USB2U were able to provide us with beautifully branded merchandise, which was delivered in time for the event. Brilliant service all-round

May 16, 2025
Unprompted review
Rated 5 out of 5 stars

Excellent customer service

I have been using USB2U products for many years for my small business and absolutely love them.
I had an issue with the delivery of an order recently and my account manager Tristan took it on and sorted the problem out for me very quickly. Super customer service and a very happy customer.

April 22, 2025
Unprompted review
Rated 5 out of 5 stars

Attentive service and good communcation

This is the second year I have used USB2U for a run of 50 USB memory sticks. On both occasions I have been delighted with the service I have received. The level of communcation I have received from Tristan has been great and I have felt reassured through the process. I would heartily recommend using USB2U as I have been so satisfied by the finish product and attentive service.

April 16, 2025
Unprompted review
Rated 5 out of 5 stars

Tristan was very helpful in the design…

Tristan was very helpful in the design process, ensuring that our design was exactly how we wanted it. Order was processed so quickly and exactly what we were looking for. USB2U were the best priced option and local hence why we chose them.

March 19, 2025
Unprompted review

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