Usemanly Reviews 331

Reply from Usemanly

Feb 21, 2026

Hi there,

Thank you so much for sharing this. We’re really sorry again that only one set arrived initially, especially during such a busy holiday period. While things can get hectic at that time of year, we know that’s not your concern when you’re waiting on an order.

We truly appreciate your understanding and patience, and we’re so glad our team was able to jump in quickly, get the missing products sent out, and keep you updated along the way. Clear communication is really important to us, especially when something hasn’t gone to plan.

Thank you again for recognising the service. It means a lot to our small team.

Callum,
Founder, Manly

Reply from Usemanly

Feb 21, 2026

Hi Mariia,

This gave us a smile, thank you for sharing it. We love that it started off as something for your husband and has quietly become a family favourite. That happens more often than people expect.

Hearing that your hair feels silky and shiny afterwards is exactly what we aim for. Clean, healthy hair without the heavy synthetic build up. And we’re so glad you’re loving the scent too. That fresh smell in the shower makes such a difference.

We really appreciate the recommendation and your support.

Callum,
Founder, Manly

Reply from Usemanly

Feb 21, 2026

Hi there,

Thank you so much for the kind words. We’re really glad you’re happy with the product and that you found it reasonably priced and nicely packaged. We put a lot of thought into keeping things simple, effective and good value, so it’s great to hear that’s coming through.

We truly appreciate you taking the time to share your experience and for supporting us.

Callum,
Founder, Manly

Reply from Usemanly

Feb 21, 2026

Hi there,

Thank you for this, we really appreciate it. It’s great to hear everything arrived promptly and well packaged, and that you had a brilliant experience with our customer service.

We work hard behind the scenes to make sure orders are packed carefully and sent out quickly, so feedback like this means a lot to our whole team.

Thanks again for your support.

Callum,
Founder, Manly

Reply from Usemanly

Feb 21, 2026

Hi there,

This is such a great one to read, thank you. Quick delivery and a teen who smells much better is a win all round.

We’re really proud to offer natural products that actually work, especially for teens going through those tricky years. Knowing it’s making a real difference in your home is exactly why we do what we do.

Thanks so much for the support and for trusting us.

Callum,
Founder, Manly

Reply from Usemanly

Feb 21, 2026

Hi Tina,

Thank you so much for sharing this. We love hearing that the shower wash, deodorant, shampoo and conditioner are all hitting the mark for your son. BO can be such a challenge during those early teen years, so it’s great to know the deodorant is helping and that he genuinely likes using the products. That makes all the difference.

We’re also really glad everything arrived quickly. We work hard to get orders out fast, so it’s great to hear that came through.

Thanks again for trusting us with your son’s routine.

Callum,
Founder, Manly

Reply from Usemanly

Feb 21, 2026

Hi Mel,

This is such a big compliment, thank you. Getting teenage boys to actually wear deodorant can be half the battle, so hearing that this is the only natural one your sons will use honestly makes us smile.

We worked hard to create something that feels good, smells fresh and actually works, without the harsh synthetic ingredients. Knowing it’s passed the teen test in your house is huge.

We really appreciate your support.

Callum,
Founder, Manly

Reply from Usemanly

Feb 21, 2026

Hi Judith,

I’m really sorry to hear this was your experience. It should never take forever to get hold of someone, and I completely understand how frustrating that would have felt. That’s not the level of service we aim to provide.

We’re a small team, but that’s never an excuse for you feeling unheard. If there were delays or missed messages, that’s on us and we’ll be looking into it properly.

Thank you for calling this out. Feedback like this is important and helps us improve.

Callum,
Founder, Manly

Reply from Usemanly

Feb 21, 2026

Hi Jessica,

Thank you so much for sharing this. Greasy hair can be so frustrating, especially when nothing seems to work, so hearing that you noticed a difference after the very first wash is fantastic.

We designed our shampoo to properly cleanse the scalp without that heavy residue, so knowing your son’s hair felt genuinely clean straight away is exactly the result we hope for.

It really means a lot that you felt it was 100% worth the order. Thanks for giving us a go and for trusting us with his routine.

Callum,
Founder, Manly

Reply from Usemanly

Feb 21, 2026

Hi there,

I’m genuinely sorry to read this. I can completely understand how alarming and frustrating it would feel to see a charge and shipment you weren’t expecting, especially if you believe you never subscribed.

That’s absolutely not how we operate and we are not in the business of tricking anyone. We’re a small Australian brand and transparency is incredibly important to us. If something has gone wrong here, we want to investigate it properly and fix it quickly.

Please reach out to us directly with your order details so we can look into exactly what happened, stop anything pending if possible, and organise a resolution straight away. If a charge has been made in error, we will address it.

I’m really sorry this has caused you stress. We’d appreciate the opportunity to make this right.

Callum,
Founder, Manly

Reply from Usemanly

Feb 21, 2026

Hi Sarah,

Thank you so much for sharing this. We’re really glad your order arrived promptly and that both your sons are enjoying using the products.

We put a lot of thought into the scents, so it’s great to hear you find them pleasant without being overpowering. That balance is really important to us, especially for everyday use.

We truly appreciate you choosing Manly for your family.

Callum,
Founder, Manly

Reply from Usemanly

Feb 21, 2026

Hi Adele,

Thank you so much for sharing this. We love that you chose the Manly kit as a Christmas gift for your 11 year old grandson. That is such a thoughtful present at that age.

It’s especially great to hear he’s loving the deodorant and that nothing has caused any irritation. Young skin can be sensitive, so knowing it’s working well and staying gentle is exactly what we aim for.

We really appreciate the recommendation and your support.

Callum,
Founder, Manly

Reply from Usemanly

Feb 21, 2026

Hi there,

This was such a great one to read, thank you. We love that it’s a household favourite with your two boys and your husband. That is exactly what we hope for when families give us a go.

It’s great to hear you’ve noticed that a little goes a long way. We’ve worked hard on getting the formulas right so they’re effective without needing half the bottle each shower. And knowing everyone is smelling fresh all the time is a big win.

We’re also glad your package arrived on time and in good condition. Thanks so much for your support.

Callum,
Founder, Manly

Reply from Usemanly

Feb 21, 2026

Hi Helen,

Thank you so much for sharing this. We’re so glad to hear your son loves it. That’s always the biggest tick of approval for us.

It means a lot that you chose Manly and that it’s been such a positive experience in your home.

We really appreciate your support.

Callum,
Founder, Manly

Reply from Usemanly

Feb 21, 2026

Hi Anita,

This was such a fantastic review to read, thank you. Hearing that it’s no longer a battle to get him in the shower is a huge win. That alone makes us smile.

We’re so glad he’s loving the body wash, shampoo and conditioner, especially the scents. When teens actually want to use the products every day, that tells us we’re on the right track.

And thank you for the kind words about our customer service as well. We’re a small team and we genuinely care about helping families however we can, so it means a lot that you felt that support.

We really appreciate you backing us and sharing your experience.

Callum,
Founder, Manly

Reply from Usemanly

Feb 21, 2026

Hi Sally,

Thank you for such an honest and balanced review. We’re so glad you’re loving the quality and smell, and that your teen is actually motivated to use the products. That’s a huge win in any household.

I’m sorry the delivery ran a bit late over the Christmas rush. That time of year can get hectic, but we know that doesn’t make the wait any less frustrating. We appreciate your patience.

Thanks as well for the feedback on the marketing emails. That’s helpful for us to hear and we’ll definitely take it on board as we continue improving the overall experience.

It means a lot that you can’t fault the products themselves. We really appreciate your support.

Callum,
Founder, Manly

Reply from Usemanly

Feb 21, 2026

Hi Greg,

We absolutely loved reading this, thank you. Hearing that the range is working so well for your hair and body at 57 is fantastic. Manly has never really been about age, it’s about feeling fresh and confident at any stage of life.

We hear that a lot actually, people saying they wish it was around when they were teenagers. That’s exactly the problem we originally set out to solve.

It’s great to know you’re getting that all day fresh feeling and comfort. That’s what we aim for every single time.

Thanks so much for your support.

Callum,
Founder, Manly

Reply from Usemanly

Feb 21, 2026

Hi Michelle,

Thank you for being so honest with this. I really appreciate you sharing both the positives and the frustration. I’m glad the body wash, shampoo and conditioner are working well, but I completely understand the deodorant not holding up for an apprentice builder would be disappointing. Long days, physical work and heat are a tough test for any natural deodorant.

Our formula is designed to be effective without harsh aluminium based ingredients, but for very heavy sweating it may need reapplication during the day. Some customers in similar jobs find applying to completely dry underarms and doing a quick top up midday helps a lot.

That said, every body is different and if it’s not cutting it for him, I understand you wanting something stronger that lasts all day. If you’d like, reach out to us directly and we can chat through options or see how we can help further.

We genuinely appreciate you giving us a go and for sticking with the range.

Callum,
Founder, Manly

Reply from Usemanly

Feb 21, 2026

Hi Juliana,

We really loved reading this, thank you for sharing it. Teenage boys can definitely be particular, especially when they start caring more about their hair and appearance, so that is a big win.

Hearing that he actually told you he loves the new products says everything. When someone fussy gives their approval, we know we’ve done something right.

We’re so glad you’re quietly thrilled. That’s exactly the kind of result we hope for in families.

Thanks so much for your support.

Callum,
Founder, Manly

Reply from Usemanly

Feb 22, 2026

Hi Raesie,

Thank you so much for this lovely review. We’re so glad it arrived in time for Christmas and that your 20 year old grandson is loving the product. That makes it such a worthwhile gift.

I also really appreciate you mentioning the subscription mix up. It can be easy to click the wrong option at checkout, so I’m glad our team was able to sort it quickly and change it to a once off purchase for you. That’s exactly how it should be handled.

It means a lot that you’d be happy to purchase again as a gift. Thank you for your support and for trusting us with something special for your grandson.

Callum,
Founder, Manly