The actual delivery experience at the end was great with the shipper we ended up picking. His pricing was very fair and he did what he said he’d do! He gets 5 stars on his own. The only reason I’m giv... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Company details
Written by the company
uShip is the world’s first and largest shipping marketplace. Easily connect with trusted shipping companies for vehicles, furniture, freight, and more. Get instant quotes, compare options, and book hassle-free with uShip.
uShip
Written by the company

- We're committed to making shipping simple!
- People and businesses use uShip because it’s easy and affordable to price, book, and ship everything from cars to cranes, freight to furniture, and households to horses—whether it’s going local or long distance. Our shipping marketplace helps you connect with trusted, feedback-rated service providers of all kinds—large companies, small fleets, single-truck owners and even roadtrippers—that compete for your business and offer extra cargo space at a discount. Every 30 seconds a new shipment is listed on uShip worldwide. So, what are you shipping?
Ship with Confidence Guarantee
When you ship with uShip, you're backed by uShip's Ship with Confidence Guarantee that covers payment disputes and cases of damaged, missing, or stolen shipments.

Contact info
708 Congress Ave., 78701, Austin, United States
- 800-698-7447
- support@uship.com
- www.uship.com
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 100% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
I used Uship to have 3 pieces of…
I used Uship to have 3 pieces of furniture shipped from Florida to North Carolina. The app was fairly easy to use and process was wonderful, I received a very fair bid and the furniture was picked up in 3 days, as promised and delivered in 2 days. Communication was excellent and I was very satisfied
Setting up and getting bids was very…
Setting up and getting bids was very easy. After picking one, the gentleman contacted me and was very easy to work with. Overall great experience.
Very good experience will definitely…
Very good experience will definitely recommend.
⚠️ WARNING ABOUT SHIPPING A VEHICLE WITH…
⚠️ WARNING ABOUT SHIPPING A VEHICLE WITH USHIP ⚠️
I want to share my experience so hopefully it does not happen to someone else.
I booked a vehicle shipment through UShip. Once my vehicle was picked up, things immediately went wrong. My car disappeared and I had no real information about the company that picked it up. When I contacted UShip for help, I was told to stop calling and only communicate through email with their legal department and customer support.
After that, no one returned my calls, no one provided answers, and no one helped locate my vehicle.
To make things worse, whoever had the car disabled my OnStar, so I could no longer track where the vehicle was going.
When I asked UShip for the transporter’s information, they claimed they did not collect or verify basic information such as insurance, DOT numbers, or even proof of who the transporter actually was. In other words, someone can pick up your car through their platform and they may not even know who they really are.
Another thing people need to understand is this: when you voluntarily give your car to a transporter, many police departments will not list it as stolen if the vehicle disappears. They often treat it as a civil contract dispute, meaning they say no crime has been committed and tell you that you must sue the company yourself.
If that happens, you may never see your car again, and in many cases your insurance company will not pay the claim because it was never officially listed as stolen.
In my situation, I was fortunate that one detective took the time to review all the evidence I had gathered. Based on the information I provided, he agreed that this was not simply a contract dispute and had the vehicle listed as stolen.
After doing my own investigation and working with law enforcement, I was able to obtain historical OnStar location data showing where the vehicle had traveled. That information led police to an operation where vehicles were being loaded into shipping containers to be sent overseas.
My car was found inside one of those containers, and law enforcement recovered around 30 stolen vehicles that were returned to their owners.
If that detective had not taken the time to listen and list the vehicle as stolen, I likely would have never recovered my car and my insurance company would never have paid the claim.
My advice: be extremely careful about who you trust to ship your vehicle. Make sure you know the transporter, their insurance, their DOT registration, and who is actually responsible for your car.
Based on my experience, using UShip can leave you completely unprotected if something goes wrong.

Reply from uShip
Professional and Punctual
Professional and Punctual!
Corey was incredibly professional and punctual! His colleague was also very respectful and kind. The price was great, and the whole process was easy and smooth.
Worst communication and experience…
Worst communication and experience ever! They told me they would have at least two people on the truck and will deliver the item in the house. That didn’t happen. Only one person was on the truck, the driver. There was no lift gate and the step into the back of the truck was rusted. To make it worse, they damaged the furniture in transit. I paid the extra $70 for insurance. Didn’t know there was a $500 processing fee and because the repair was $497 they wouldn’t pay it out. Couldn’t even get the $70 garbage insurance charge refunded. Will NEVER use this service again and will NEVER use UShip again.

Reply from uShip
I have had two experiences so far and…
I have had two experiences so far and both have been unsatisfactory. One was about a week late and the other one wouldn’t deliver to the house because it was under construction and didn’t want to drive up the gravel driveway (which every other delivery truck had driven up including a concrete truck)

Reply from uShip
I had a great and easy experience
I had a great and easy experience. I'm new to shipping and they made it easy.
Quick shipping
It took 3 days for them to find me a driver but once they did everything went smoothly. The driver contacted me on the same day they wanted to pick up so that was a bit inconvenient. I shipped from Florida to California and it took just 2.5 days for them to get me my car. Very reasonably priced for car shipping.
Great Experience shipping a boat across the US
very straightforward process to bid my shipment. Shipper was great to work with and professional. I highly recommend this service for shipping anything anywhere,
Needed an RV picked up from auction...
Needed an RV picked up from auction in Tucson, AZ, and delivered to Phoenix, AZ. Once posted, I had several bids, all of them very competitive. A couple of bids offered to pickup next day, which worked for us as we were on a time crunch. The driver was very professional, and even offered to repair a tire or replace a battery if necessary! Will definitley use again!
Excellent experience
Easy peasy. In 30 minutes, I had a very reasonable quote from a highly rated driver/shipper… and he lived up to his high rating. Payment was automatic once I confirmed receipt. Excellent experience.
Smooth transition.
Smooth transition.
Once I arranged the sale with the seller, I booked Uship and within the same week the truck was picked up. I expected three-four days to get it delivered but instead it took one day. I ordered an open trailer but somehow an enclosed trailer delivered on the same day that it was picked up. Baker city Oregon- Los Angeles CA
Very happy to hired Uship, will do it again.
Well done. I plan to use their service again.
They charged a fair price, kept in contact, and delivered my brand new Lexus from Florida to Indiana without any damage.
U Ship is an easy solution that delivers!
Uship was so easy to use and I quickly had quotes from multiple providers. The team we went with did a great job they were timely and very responsive to questions. They were professional and courteous and I would highly recommend this transportation option to friends and family.
My first time using UShip even though I…
My first time using UShip even though I had heard of the company. The process as quick and efficient and I had an acceptable bid within 24 hours. Great communication and update as well.
Another great experience with uship
Another great experience with uship. The app is very easy to navigate. I received multiple offers within hours! Vanguard was the carrier I chose and they were excellent. Arrived when stated, delivered when stated, even through a severe nor'easter! Great communication throughout the delivery.
Great price
Great price. Timely pickup and delivery. Polite and efficient driver.
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.







