Easy so far. Just did the procedure. Not sure if there will be problems later. Usually, there are none. Haven't had a bad experience with Uswitch. Yet. Just discovered that the new energy c... See more
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Review summary
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Based on these reviews
Used Uswitch now for my energy, broadband and mobile sim only deals and saved a small fortune overall, as well as added bonuses like cashback and vouchers for Amazon! If, like me, you stress a bit... See more
I was kept informed at every stage of the switching process: right from start to finish. A great engineer came and fitted the equipment as planned. I'm happy with my new, fast, full fibre broadband... See more
App is easy to use and have given sessions of free electricity which I found useful. Also it is easy to track how much utilities I have used and the readings are very near the bill that I have every m... See more
Company details
About Uswitch
Written by the company
For over 20 years, Uswitch has been providing simple, fast switching services to help customers save money. With energy deals unavailable at the moment, this is a difficult time for everyone - but we're still supporting customers in any way we can. Find out what you can do to manage your energy costs here.
You can also compare broadband and mobile deals along with car insurance, loans, mortgages and credit cards.
Contact info
Uswitch, The Cooperage, 5 Copper Row, SE1 2LH, London, United Kingdom
- customerservices@Uswitch.com
- www.uswitch.com
4.7
Excellent
37K reviews
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Biggest liers I used uswitch to change…
Biggest liers I used uswitch to change my supplier was told 18 months fixed payments but from first bill upto now I have been over £30 on first and now over £150 a month bills
I have been using same kwh still my bills just keep going up every month.
Now over £150 a month than what uswitch initially said it would be about £65 a month for both gas and electricity a month.
Never recommend them and I just don't know who keeps giving them high recommendations
Just don't believe them I even emailed uswitch few months ago upto now a single reply
October 24, 2025
Unprompted review
Reply from Uswitch
Dear Imtiaz,
We appreciate you bringing this to our attention. We’ve reached out to you directly regarding this review, as we were unable to find any switches linked to the email address provided.
We’d really like to look into this further for you, so please do get back to us with your full details so we can locate your account and investigate what has happened.
We’re here to help and want to make sure this is properly reviewed for you!
Margo,
Customer Operations Team
Tried to get a BTbroadband deal six…
Tried to get a BTbroadband deal six times and at the end it says ring BT. When you ring BT that deal does not exist so it’s completely misleading and is in fact false as the deal does not exist.
April 15, 2026
Unprompted review
Reply from Uswitch
Dear John,
Thank you for leaving a review! We’ve requested more details from you directly via Trustpilot so we can look into this further for you.
From our side, our BT deals are legitimate and are used successfully by thousands of customers, so we’d really like to understand what happened in your case.
Please do share your details so we can investigate this properly and help resolve it for you. Also, don’t hesitate to get in touch with our Customer Care team directly at customerservices@uswitch.com if that's more convenient - we are happy to help!
Margo,
Customer Operations Team
Well informed
Very happy to use this keeps me well informed of my usage and will continue to get my results
April 20, 2026
Good app hopefully data is correct.
The detail provided by this app is really helpful providing the detail is correct, this will hopefully be supported by my next utility bill.
April 19, 2026
u switch make it so easy to switch only…
u switch make it so easy to switch only took a minute to do this and save money
April 19, 2026
Amazingly honest and trustworthy 100%
Need to keep on top of the events. The earnings are real so this is a genuine company. Can be fully trusted.
April 19, 2026
Useful app for tracking ergy use
Useful app for tracking energy use, looks as if it will give insights into cheaper deals and promotions.
April 19, 2026
App gives a good account of usage for…
App gives a good account of usage for gas electric and mobile data. Also keeps informed of offers.
April 19, 2026
Good company to change to
April 19, 2026
Unprompted review
Easy to switch process
April 19, 2026
I have number of family members who…
I have number of family members who have changed youFiber and cannot fault it in any way shape or form best thing they ever did was change
April 19, 2026
Unprompted review
Had a problem upgrading my Lebara…
Had a problem upgrading my Lebara contract to the same deal as my Wife’s. Contacted USwitch and they gave me very useful advice by return, which l implemented, and the problem was solved.
Great service
April 18, 2026
Unprompted review
Incredibly simple and straightforward…
Incredibly simple and straightforward with excellent and realistic price comparisons
April 19, 2026
Thank you Uswitch!
Thank you Uswitch! The website provided the best price comparison for energy and the information was easy to understand and the process to switch was simple.
April 19, 2026
It took about 1 minute to change supplier
It took about 1 minute to change supplier having spent a bit of time reviewing all options with all suppliers . Was with Eon years ago and had good experience
April 19, 2026
Good comparison website to look for…
Good comparison website to look for cheaper energy tariffs
April 18, 2026
Easy, Peasy Lemon Squeezy. It was as simple as that to switch...
Easy to input your personal information & all your details were linked from my current energy supplier. Easy to understand comparison tariffs & one touch switch. Everything taken care of no need to contact your current supplier to confirm move.
April 18, 2026
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