I ordered ink cartridges 17th January and still haven't received my order I have emailed them 3 times yet still no ink cartridges even though they took my money would not recommend
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
First time using this company for my ink, I would not hesitate to use again and recommend. I had no problems from ordering to delivery.
I should have read these reviews before ordering... Bought over £600 worth of cartridges to export but never received an email confirmation. After writing several emails and trying to call they finall... See more
I bought a genuine Epson "Stag" T3106 colour pack, and one T3101 Black cartridge from ValueShop making a saving in excess of £8 compared to the cheapest eBay prices and over £14 against PC World pric... See more
Company details
Information provided by various external sources
Inkjet Cartridges - the UK's largest reseller of Inkjet Cartridges, Ink Jet Printer Supplies such as Inkjet Refill kits. Save money on brand names and compatible ink jet cartridges for Brother, Epson, Hewlett Packard, Lexmark, Canon, Compaq, and Xerox Printers.
Contact info
Unit G, Enterprise Trading Est, M17 1SG, Manchester, United Kingdom
- 0845 073 9425
- customercare@valueshop.co.uk
- www.valueshop.co.uk
Hasn’t replied to negative reviews
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Excellent customer service.
Excellent customer service.
Very happy and will use again.
Website is basic but order delivered 4…
Website is basic but order delivered 4 days after ordering so no complaints
Goods never arrived
Ordered goods and money taken but no order confirmation and nothing arrived 2 weeks later. No replies to contact so will need to claim now for a refund.
Completely agree with other reviewers on here that these reviews look suspect - often from reviewers with no other reviews, poor English, or very similar style.
Don’t use! Scammers.
Don’t use. They’ll take your money, not send order confirmation and then not provide the product. Luckily I paid by CC so will get my money back.
Scammers don’t use.
Excellent customer service
Immediately after ordering a bulk load of ink, my printer broke! I called Valueshop and they immediately cancelled my order and processed the refund. They were professional, friendly and super helpful. I will definitely use in future. Excellent customer service.
Very good service
Had a little hic-up but that was my fault overall I Ordered on the 7th of January and it Was delivered on the 11th which I think was very fast. Will definitely use Valueshop again. Once again thank you for my order
Very helpful.
I ordered inks for my printer as I have done before. I have alway s found them very friendly and helpful, and very quick to help. I will use them for as long as I need to. Thank you.
Good Service…
As previous orders no problems .Inks delivered as requested on time and well packed Thanks to Saima for additional help much appreciated .Will certainly continue to use
web site very easy to navigate
web site very easy to navigate
ordered ink which was difficult to find
it was delivered in a few days just as it should be definitely recommend and will use going forward
Well priced ink cartridges and fast…
Well priced ink cartridges and fast delivery. Saima was very helpful when I called to find out about delivery.
Will definitely recommend.
Quick to deliver and a good price.
Order dealt with quickly and…
Order dealt with quickly and efficiently.
Great service and the items arrived on time
Great service and the items arrived within 48 hours
their staff are so efficient and helpful . I will be using them again for my Epson printing needs
Printer ink
I ordered an oem printer ink, it arrived very quickly and was official. It was as cheap as amazon with postage so its nice to support other businesses
Quick and efficient response to my query
Beware of all so called 'positive'…
Beware of all so called 'positive' reviews on this supplier. I would expect most to be be fake. I am still waiting for my order. Valueshop say they did not receive my order as there was a problem with PayPal. Complete and utter rubbish! I sent them a copy of the PayPal transaction and can see the credit card debit has gone through ok. Many emails and calls made and only one email rec'd to say they did not receive my order. Surely someone somewhere can see these reviews and just shut these crooks down?
Good service
Due to my ink cartridges out of stock at places i tried came across value shop who had stock at a very good price.i ordered them on a Friday and were delivered on Monday but i wasn't in and due to a mix up with Royal mail which was my fault I rang value shop who sorted it out and I got inks next day.
No problems and would buy from this…
No problems and would buy from this seller again.
Outstanding
Product arrived on time and in good condition, will definitely be using again !!
Thanks Guys
Great service and product
Very happy with product (Original HP951XL Ink cartridge), Price and delivery service. Would recommend.
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.








