Van 3 Auto Transport Reviews 

95
TrustScore 5 out of 5

4.9

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Rated 5 out of 5 stars

Great customer service, had a vehicle shipped from Chicago to NY. The team were able to get the car to me a day earlier than anticipated and completely clean. They were very accommodating and responsi... See more

Rated 5 out of 5 stars

I first used Van3 for cross country transport June 2021 & was very happy with all aspects of their service. I had recently set up a similar transport that had to be canceled due to change of circumsta... See more

Rated 5 out of 5 stars

Eddy at Van 3 Has been very helpful and I would recommend. He had ended up scheduling 3 trucks that all canceled but once he found the 4th one, not only did they get my truck from California to New Y... See more

Rated 5 out of 5 stars

Van 3 Auto Transport was wonderful to work with. After a terrible experience with another company Van3 was compassionate, easy to speak with and their rates were very competitive. We had several issue... See more

Company replied

Company details

  1. Vehicle Shipping Agent
  2. Logistics Service
  3. Transportation Service

Written by the company

Van 3 Auto Transport is a nationally recognized vehicle transportation company with more than 23 years of proven experience in the car shipping industry. Established in 1999 in Countryside, Illinois, a suburb of Chicago, the company was founded with a clear mission to become one of the most trusted and reliable auto transport providers in the United States. From its inception, Van 3 Auto Transport has operated with a strong commitment to transparency, honesty, and ethical business practices. The company is dedicated to delivering a seamless and stress-free car shipping experience through exceptional customer service, clear communication, and professional expertise. Van 3 Auto Transport offers complimentary, no-obligation quotes and takes the time to educate customers about the shipping process, ensuring they are fully informed and confident in every decision. Each vehicle transported is fully insured throughout the entire shipping process, providing customers with complete peace of mind. Van 3 Auto Transport has earned a reputation for excellence and reliability, supported by thousands of five-star reviews across trusted platforms such as Google, Facebook, Yelp, Trustpilot, and Transport Reviews. The company is also a proud member of the Better Business Bureau, maintaining an A++ rating that reflects its long-standing commitment to customer satisfaction and service quality. Driven by a people-first philosophy, Van 3 Auto Transport continuously evaluates customer feedback to improve its services and exceed industry standards. The company remains focused on long-term relationships, repeat customers, and continuous improvement, while expressing sincere appreciation to its loyal clients and welcoming new customers nationwide.


Contact info

4.9

Excellent

TrustScore 5 out of 5

95 reviews

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4.9

All reviews

(95)

29 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

Worst experience ever

Worst experience ever ! Car left in perfect condition from Illinois to Las Vegas. Arrived with $3700 damage to roof. Neither Bobby from Van 3 nor Chris Ryan from Lake Shore Recovery who transported my vehicle would pay a dime to have it fixed. I have a number of text messages from Chris saying it’s their responsibility and they will take care of the repair. Send them a estimate. It was sent and then absolutely no more contact . It’s been over 2 months now and nothing to even helps with the repairs. I even asked just for the deductible. My recommendation is please don’t use them. If car arrives ok then they are happy to speak with you but if it has damage they are not. Shame on Bobby from Van3 Countryside Illinois and Chris Ryan from LakeShore Recovery.

August 10, 2021
Unprompted review
Rated 5 out of 5 stars

Amazing service!

Amazing service! They shipped my car from Florida to Illinois and their service was great! They are very professional and their driver was very nice. I highly encourage others to try their services!

August 7, 2021
Unprompted review
Rated 1 out of 5 stars

WORST COMPANY EVER. DO NOT USE!!!!!

I am in Jacksonville FL. I spoke with Bobby and he told me there was no problem getting my car from the tow company and bring it to me in FL. I gave them the information they would need to pick the car up. The agreement was payment would be given at time of delivery there was no problem as long as payment was given to Bobby. When I told them they would get payment at time of delivery all of a sudden they now had a problem getting the car to me. This is the worst place to deal with. They say they can do a job but because they have a small window of time to get a car pick up from somewhere they can not do it? They wanted me to pay up front so glad I did not. They can not do what they say just want your money. DO NO DO BUSINESS WITH THIS COMPANY!!!!

July 13, 2021
Unprompted review
Rated 5 out of 5 stars

Best car shipping company!!!

This is the best car shipping company I have ever used! Their services were amazing! My car was picked up and delivered on time. The drive was very friendly and answered all of my questions upon pick up. These guys really astonished me with their professionalism and their great prices. I will be using them again in a few months to ship my car back to Chicago.

April 20, 2021
Unprompted review
Rated 5 out of 5 stars

Best auto shippers I have ever used

Best auto shippers I have ever used. They shipped my vehicle from Florida to Chicago in less than three days. My vehicle was picked up and delivered on time. Their prices were very affordable and most importantly FIXED! Other shippers give you a low price and then when your vehicle is loaded, they ask for more money. I would highly recommend this company.

April 4, 2021
Unprompted review
Rated 5 out of 5 stars

Best Car Shippers!

Amazing services from this company! They really went out of their way to make everything perfect! Their prices were very affordable and their customer service was great. The called us the day before pick up in order to schedule a time and they really worked around our schedule. The driver told us he will be in Arizona in three days, and he was right on time! He called me on the second day in order to schedule the delivery for the next day. My car was safely delivered and the driver was very friendly.

I would highly encourage others to try their services. The whole process is very simple and quick. I booked my order directly through their website and it took me less than five minutes. Their website is very easy to navigate and they do not require full payment upfront. I paid a deposit of $199.00 and paid the rest when the vehicle was delivered. Great service, friendly team, give them a try, you will not regret it!

January 28, 2021
Unprompted review
Rated 5 out of 5 stars

Use them, best car shippers

This company shipper my vehicle from Atlanta to Chicago. Services are amazing and I would highly encourage other people to try their services. Their driver was a true professional in my vehicle was delivered in two days. The prices are very competitive and I will use them again next year.

August 10, 2020
Unprompted review
Rated 5 out of 5 stars

These guys are by far the best car…

These guys are by far the best car shipping company I have ever used. They picked up and delivered my vehicle on time and I would highly recommend them. Their driver was very friendly and very professional. I will be using them again for sure.

May 23, 2020
Unprompted review
Rated 5 out of 5 stars

Best car shipping company

Van 3 Auto Transport is the only shipping company that was able to give me a quote on a Sunday morning. Their sales agent was very friendly and outgoing. My car was picked up and delivered on time. Awesome car shippers!

April 26, 2020
Unprompted review
Rated 5 out of 5 stars

These guys got me $250.00 cheaper quote…

These guys got me $250.00 cheaper quote than anyone else. They picked up my car on the next day and delivered 3 days later in Phoenix. I had no choice but to review them, these guys are amazing and everyone should know that not all shipers are scammers. Thanks Van 3!!!

April 19, 2020
Unprompted review
Rated 5 out of 5 stars

Best car shippers ever!

Best car shippers I have ever used. They shipped my car from Florida to New York. Their price was $150.00 lower compared to all of the other companies and I was very pleased with their drivers professionalism. Great company, I would highly encourage others to give them a try.

April 19, 2020
Unprompted review
Rated 5 out of 5 stars

Amazing services!!!

Amazing services! I am very happy with this company! They shipped my vehicle at a great price and I would encourage others to use them again!

March 31, 2019
Unprompted review
Rated 5 out of 5 stars

Best car shipping company ever

These guys were awesome. They shipped my vehicle in less than three days ti Arizona from Chicago. The driver was very friendly and made me feel very comfortable with the entire car shipping process. Thank You Van 3 Auto Transport

November 3, 2018
Unprompted review

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