VANBRUUN - Oslo Reviews 99

TrustScore 5 out of 5

4.8

Stortingsgata 26, 0161 Oslo, Sentrum, NO


While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

Great service by Madelen Bjørnvik, I had my appointment in Oslo's show room. I filled out the booking form with all my preferences and it was great to find that all the suggestions I received about ty... See more

Company replied

Rated 5 out of 5 stars

We had a great experience with VanBruun. Emilia was super helpful in helping us pick our rings and securing the best sizing. Price points are excellent as well - highly recommend!

Company replied

Rated 5 out of 5 stars

I'd been looking to buy an engagement ring with lab-grown diamonds, so was excitedly waiting for Vanbrunn to open their showroom in Oslo. Rakel was the most service-minded consultant with good knowled... See more

Company replied

Rated 5 out of 5 stars

We meet Linn E.Kallekleiv and she gave us an amazing experience, no presure to buy anything and gave us the oppurtunity to look at many different rings. was also able to look at ring for my man. Ended... See more

Company replied


Company details


Contact info

  • Stortingsgata 26, 0161, Oslo, Sentrum, Norway

  • +4721569837

4.8

Excellent

TrustScore 5 out of 5

99 reviews

5-star
4-star
3-star
2-star
1-star

Replied to 76% of negative reviews

Typically replies within 1 month

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

We were greated perfectly

We were greated perfectly, and they were so kind and helpful!

We are very exited to see our weeding bands!

October 21, 2023
Unprompted review
VANBRUUN - Oslo logo

Reply from VANBRUUN - Oslo

Thank you very much for your lovely review. We are glad to hear you appreciated our service and hope you will love your beautiful rings for many years to come.

If you have any future queries at all, you are more than welcome to contact us.

Sincerely,
Victor Halvarsson CEO/Founder VANBRUUN

Rated 5 out of 5 stars

Great service and beautiful jewelry

Great service and beautiful jewelry! Bought both our wedding bands and my engagement ring at Vanbruun. Was a lovely experience and we’ll definitely come back for more jewelry in the future.

September 16, 2023
Unprompted review
VANBRUUN - Oslo logo

Reply from VANBRUUN - Oslo

Thank you for your kind words! We're thrilled that you had a great experience and are pleased with the beautiful jewelry you purchased. We look forward to serving you again for any future jewelry needs. Congratulations on your upcoming wedding!

Sincerely,
Victor Halvarsson CEO/Founder VANBRUUN

Rated 5 out of 5 stars

Would highly recommend!

We were warmly welcomed by a pleasant employee, who had prepared by presenting examples. She gave good advices, recommendations and explanations. We felt very well looked after. Afterwards we have also received fantastic help when changes are needed and so on! Would highly recommend further.

March 23, 2023
Unprompted review
VANBRUUN - Oslo logo

Reply from VANBRUUN - Oslo

Thank you for the lovely review, it is nice to hear that you had such a positive experience in our Oslo Showroom.

We hope to welcome you back in the future!

Sincerely,
Victor Halvarsson, CEO and founder VANBRUUN

Rated 2 out of 5 stars

Poor time management

I am not really happy with their timing management. I know the expected delivery time is not 100% guaranteed; however, I specifically remember that when I was ordering, I was told that it would take a maximum of three weeks with express service. Now it has been a month, and I have not got it yet.

March 23, 2023
Unprompted review
VANBRUUN - Oslo logo

Reply from VANBRUUN - Oslo

Dear Paiman,

Thank you very much for your review and your feedback, this is very valuable to us. I am so sorry to hear about your experience in terms of the delivery time. Our delivery is always approximate due to all of our jewelry being a hand craftmanship, but of course, we should still deliver as well as possibile within the time period stated on our website. I believe my Norwegian colleague Mie has been in contact with you to solve this and make sure we take on your feedback for the future.

Please feel free to get in touch if you do have anyting else in mind that you wish to talk to us about.

I hope you will be satisfied with your order either way, and wish you all the best.

Sincerely,
Victor Halvarsson, CEO and founder VANBRUUN

Rated 5 out of 5 stars

I had a lovely experience at Vanbruun…

I had a lovely experience at Vanbruun in Oslo! Their jewelry is stunning og great service!

October 21, 2022
Unprompted review
VANBRUUN - Oslo logo

Reply from VANBRUUN - Oslo

Thank you very much for taking the time to write the lovely review regarding your experience in our Oslo Showroom.

We hope to welcome you back in the future!

Sincerely,
Victor Halvarsson, CEO and founder VANBRUUN

Rated 5 out of 5 stars

Great experience!

We chose Vanbruun in Oslo for our diamond engagement ring. It was the best decision, because so good quality and professionalism we found just there. The ring is also amazing. We can recommend our consultant Tina, she made her job perfect, thanks a lot!

October 14, 2022
Unprompted review
VANBRUUN - Oslo logo

Reply from VANBRUUN - Oslo

Thank you very much for taking the time to write the lovely review. We are happy to hear that you had such a positive experience with us at the Showroom in Oslo and I will pass on your lovely words to Tina.

We hope to welcome you back in the future!

Sincerely,
Victor Halvarsson, CEO and founder VANBRUUN

Rated 5 out of 5 stars

Beautiful designs and great service!

I'd been looking to buy an engagement ring with lab-grown diamonds, so was excitedly waiting for Vanbrunn to open their showroom in Oslo. Rakel was the most service-minded consultant with good knowledge and patience. She helped me to decide on the style and size while respecting our budget. Really enjoyed the whole process.

November 3, 2022
Unprompted review
VANBRUUN - Oslo logo

Reply from VANBRUUN - Oslo

Thank you very much for taking the time to write the lovely review. We are happy to hear that you had such a positive experience with us at the Showroom in Oslo.

We hope to welcome you back in the future!

Sincerely,
Victor Halvarsson, CEO and founder VANBRUUN

Show reviews in all languages. (99 reviews)

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look