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Rated 1 out of 5 stars

I wrote to them because 2 of my orders came late. The rude response I got back I can’t believe it. With customer service like that, they won’t have to deal with deliveries because they won’t have any.... See more

Rated 1 out of 5 stars

Received zero help from them so far regarding my order... No confirmation email, no shipping info email. Nada, zip, zilch... the phone number they list isn't any good, the support email address isn't... See more

Rated 4 out of 5 stars

My order was shipped correctly. However, shipping time was longer than advertised. That could certainly be due to our current pandemic status. I do wish that Vapedeal would sell the accessories necess... See more

Rated 1 out of 5 stars

Scammers, they went out of business, they're still taking orders, taking people's money and then not shipping. Phone disconnected and email bounces back, they won't answer instant messaging either. Be... See more

Company details

  1. Electronic Cigarette Store
  2. Tobacco Shop

Information provided by various external sources

At Vapedeal.com, we offer the best daily deals on e-liquids, vape mods, vaporizer starter kits and e-cigs from popular brands like SMOK, Naked100 and more. Shop the best vape deals today!


Contact info

2.2

Poor

TrustScore 2 out of 5

3K reviews

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Hasn’t replied to negative reviews

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Rated 1 out of 5 stars

I wrote to them because 2 of my orders…

I wrote to them because 2 of my orders came late. The rude response I got back I can’t believe it. With customer service like that, they won’t have to deal with deliveries because they won’t have any. Never shopping here again. BtW Puff City has better prices.

January 22, 2026
Unprompted review
Rated 1 out of 5 stars

Placed an order

Placed an order, package came damaged and empty! Couldn’t get a response back from customer service! Took my money pretty quick tho! I will never order from them again!

April 6, 2025
Unprompted review
Rated 1 out of 5 stars

BEWARE DEFFECTIVE VAPES SOLD HERE!

BEWARE DEFFECTIVE VAPES SOLD HERE! I had kindly asked for a replacement vape since the one sold to me back in January was defective. I was told that it was out of the return window and they would not honor a replacement or refund. I will not be placing large orders any longer as I once have due to the defective products sold here.

July 3, 2023
Unprompted review
Rated 2 out of 5 stars

Super slow shipping

Super slow shipping. Had to go to my local vape shop to buy because I ran out and normally, my orders from other online vape shops arrive in 3-4 days. It's been over one week.

March 17, 2023
Unprompted review
Rated 1 out of 5 stars

Scammers.

I was charged for my product, never received an order confirmation or anything, and now their website doesn’t even exist.

April 28, 2021
Rated 1 out of 5 stars

Purchase

I have not received my order yet nor have I received a email with the information on when I will receive it nor a tracking number thanks for nothing

April 24, 2021
Rated 1 out of 5 stars

I was charged for a product, doubtful I will receive it.

I was charged for the product I purchased at the beginning of April, I have yet to receive a confirmation email, or anything indicating that I will receive the products I have ordered. All the emails I get are these emails asking me to review my product. How can I review my product if I don't even know if I'm even getting my order that I paid nearly 20$ for.

April 18, 2021

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