Vapehut UK Reviews 

209
TrustScore 5 out of 5

4.8

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Rated 5 out of 5 stars

Vape-hut are excellent I order from them regularly I can't find any fault with them and you receive your order arrive on tie thank you vape-hut

Rated 5 out of 5 stars

This company has really developed in a short space of time. Sailed through the CCPdemic while most sank and others have tried & failed this ship Keeps expanding. The Charecter Profile for recrui... See more

Rated 5 out of 5 stars

Ordered from these on the 31st December and still not received anything,I've rang multiple times left voice notes tried to email even sent them messages on Instagram and heard nothing,I won't rest unt... See more

Rated 5 out of 5 stars

I've been going to Vapehut for years, and even after we moved, I still go back specifically, because the selection is world class, the prices are great, but the staff is truly standout, going the ex... See more

Company details

  1. Electronic Cigarette Store
  2. Battery Store
  3. Tobacco Shop
  4. Vaporizer Store

About Vapehut UK

Written by the company

VapeHut UK is one of the UK’s leading vape retailers - both online and on the high street.

We stock a huge range of e-liquids, disposable alternatives, pre-filled pod kits, devices, coils, pods, nicotine pouches, and more, all from known and trusted brands. Every order ships directly from our UK warehouse, that means no third parties, no delays, and most orders arriving within 48 hours inside of the mainland UK.

VapeHut Product Range

Whether you shop online or visit one of our London stores, you can expect expert service, and great prices backed by our promises:

✅ Fast worldwide shipping
✅ Price match promise
✅ Free 30 day returns

Explore Our Range 💨


Find us in-store 🏬


Contact info

4.8

Excellent

TrustScore 5 out of 5

209 reviews

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4.8

All reviews

(209)

20 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Very good experience

Very good experience, when they sent my order she didn’t know if the postcode was right due to being in a flat so called me to confirm. It came well packed too and was quick for Royal Mail!

November 30, 2022
Rated 5 out of 5 stars

The amazing Kristina

Came to Vape hut to restock on flavour.
I was served by Kristina, and she was amazing. Helped me pick the right flavours and coils and I’m extremely happy with my purchase.

Thank you so Much!

September 11, 2021
Unprompted review
Rated 5 out of 5 stars

Vapehutuk in kingscross!

Vapehutuk in kingscross!

Really good selection of products and expert product knowledge.

Also I really like all the staff, Cracking service from Yash top lap really helpful and will defs be going back.

August 20, 2021
Unprompted review
Rated 1 out of 5 stars

Absolutely terrible!

Ordered a vape kit for Christmas on the 14th December. Didn't receive an email confirmation of my order so I emailed them... no reply. Called the number on their website (mobile number) was told to text them the order details. They replied that my order has been placed & dispatched. 2 weeks later, multiple messages & no order. They claim that the item is no longer in stock yet 3 days later it's still listed on their website.
Terrible service that left me without a Christmas gift.
This is not a professional company. Avoid.

December 30, 2020
Unprompted review
Rated 1 out of 5 stars

Avoid at all costs

Avoid at all costs! I’ve been a customer here for years, and the standard of this shop has dropped! Anthony was rude, and very unhelpful. Just tried to force sell me an alternative vape pen I did not need, went down the road and they sorted it out for me straight away, for free. It’s disappointing how he tried to take advantage. It’s disgusting to also see NO social distancing procedures are being met, he was vaping instore? No 2 metre social distancing. I will never return here again.

September 25, 2020
Unprompted review
Rated 1 out of 5 stars

Terrible customer service.

Ordered on 11th April 2019. It is now 8th May 2019. I have heard nothing from them despite sending a message to customer services a couple of weeks ago and leaving a voicemail today! My order says it is processing. If I hear nothing today I’ll have contact my bank and initiate a chargeback.

May 8, 2019
Unprompted review
Rated 5 out of 5 stars

Great vape shop.

I’ve used this shop for over 2 years. Always had great service from great staff. The stock is good and nicely displayed. Prices are the best in the area.

January 7, 2019
Unprompted review
Rated 2 out of 5 stars

Still processing after 3 days

Still processing after 3 days

I gave an order 3 days ago and paid for the next day delivery. I was expecting the package yesterday. After not receiving it today, I checked the order and it is still in processing state. This was my first and last order from them. Although they have a shop in oxford circus, I am not sure if they are reliable.

June 27, 2018
Unprompted review

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