I went there on Tuesday the 9th of June the lady who served me was kind and helped me find what I needed, I will continue to shop there from now on
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I go to Vapo Takapuna quite often and I would like to commend the great service I always get from one of the Staff there (Harry) Harry is helpful and knowledgable , always smiling and genuinely... See more
Online order: website is easy to navigate. Excellent prices, cheaper than what I’ve been paying at the local shop!! All items correct. Ordered 13 Nov and it arrived 15 Nov. EXCEPTIONAL SERVICE!! Tha... See more
The Riccarton Road store was extremely helpful and answered all my questions. As a previous customer of Shosha, the customer service was informative and helpful by miles… in comparison! Better qual... See more
Company details
Information provided by various external sources
New Zealand's leading vape store, NZ's highest quality e cigarettes, vape mods, vape starter kits & nicotine e-liquid.
Contact info
Newton Road 111, 1010, Auckland, New Zealand
- www.vapo.co.nz
4.6
Excellent
30 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
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Worst experience ever
Ordered online, days later they say they have no stock and can sub for different colour only to be then told they never existed and nothing they can do. Stores had the stock I ordered but refused to help source even after they told my money. Taken close to 10 days now and no closer to getting the goods I ordered or any suitable solution from this company. They are a scam and stay clear of them. They take your money then don’t provide you with the items ordered. Customer service were no help. Horrible experience. Stay away and support a business that care about their customers
January 9, 2023
Unprompted review
In comparison…
The Riccarton Road store was extremely helpful and answered all my questions. As a previous customer of Shosha, the customer service was informative and helpful by miles… in comparison! Better quality (and cheaper) products… also in comparison!!
Stay away from Smok products, they are renowned for leakage, Vapo does not sell this brand like the competitor I mentioned earlier.
3 stars were given because both attendants failed to wear gloves when filling my pod with oil upon purchase, yes it took 2 attendants to fill it up! (Shosha also failed to use gloves in the same circumstances and I would not give them 1 star… in comparison!!!)
The return policy will need to be reviewed as thorough as the other customer review posts of the delivery issues.
July 7, 2022
Unprompted review
I have been buying my vape products of…
I have been buying my vape products of these guys for a couple of years now and never had any issues with quality or delivery it's always been quite fast shipping to the South Island and I love that you can earn loyalty points,definitely recommend them.
July 1, 2021
Unprompted review
Vapo overnight delivery, complete joke
Placed an order on line on Wednesday, parcel arrived the following Monday. That much for overnight delivery promise. Laughable..
June 11, 2021
Unprompted review
No Product - No Refund
Waited over a month for my delivery. No delivery, no refund, very very poor customer service.
They’ve tried to tell me it’s an incorrect address, but my correct address was entered for postage (ive ordered and had stuff successfully delivered before!). Customer care claim it’s not there fault but the postage carriers, made me fill out a claim form that’s now been rejected.
Not only has the above happened, I’ve had two defective haiz units from this company and the pods constantly leak.
I would stay well clear of this company
May 18, 2021
Unprompted review
These guys are amazing
These guys are amazing.
Great product and fast delivery.
I just ordered $100 of juice at 7:30am on a Wednesday Morning from Sydney and it was on my doorstep by 7:30am on the Thursday morning.
Keep it up fellas fantastic company to deal with.
November 19, 2020
Unprompted review
I love VAPO
I love VAPO, they are really excellent to deal with. Awesome products & fast delivery. A++++++++++
April 3, 2020
Unprompted review
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