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VaporDNA Reviews 16,041

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TrustScore 4.5 out of 5

4.4

Electronic Cigarette Store
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Review summary

Created with AI, based on recent reviews

Looking at 238 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the wide selection of products and competitive prices, often finding items they couldn't locate elsewhere. Many highlight the fast and efficient shipping, with products arriving well-packaged and in good condition. The customer service is frequently described as top-notch, with knowledgeable and helpful representatives who respond quickly to inquiries. However, some people mentioned issues with delivery times, particularly when paying for expedited shipping, feeling that the commitment was not always met. A few other people also felt that customer service was unresponsive or unhelpful when problems arose, such as receiving defective or incorrect products, or not getting updates on their orders.

What people talk about most

Product

Customers consistently note positive experiences with product, praising the great selection, quality, and... See more

Delivery service

Clients share positive opinions on delivery service, with many reviewers praising the fast and efficient... See more

Order

Users describe positive interactions with order, with many customers expressing satisfaction with the... See more

Price

Reviewers highlight positive aspects of price, with many customers consistently praising the great,... See more

Customer service

Customers had positive experiences with customer service, with many reviewers consistently praising the... See more

Reviews shaping this summary

Rated 4 out of 5 stars

It seemed to take a lil longer to receive my most recent order, even though I ordered during the week and before 3 o'clock with express shipping. Otherwise.. we've had no quality issues, no damage... See more

Rated 5 out of 5 stars

VaporDNA has been my go to for vape supplies for awhile now. I've never had an issue ordering from them or receiving shipments. Prices are always better then other stores with no compromise on quali... See more

Rated 5 out of 5 stars

I had a great experience ordering from this online shop. Customer service was top-notch -- reps were knowledgeable about the products and helped me find what works best for me based on my needs. Got... See more

Rated 5 out of 5 stars

Very fortunate to have found this shop. Prices are routinely low & competitive with other stores and they offer such an abundance of items to choose from no matter the category. Everything in my exper... See more

Company details

  1. Electronic Cigarette Store
  2. Tobacco Shop
  3. Vaporizer Store

About VaporDNA

Written by the company

Welcome to VaporDNA.com! Founded in 2013, VaporDNA carries a HUGE selection of vape products at unbeatable prices. We will be your one stop shopping site for ALL your Disposable Vapes, Vape Juice, Vape Starter Kit, and Accessories needs. That is why we are your "Premium Online Vape Store!"

Why VaporDNA.com is your one stop Vape superstore:

  • We specialize in selling Disposable Vapes, Vape Starter Kits, Pod Systems, Mods, Vape Juice, and Accessories at the best deal possible.
  • We guarantee our products to be 100% authentic and fresh from the manufacture by giving you an industry leading 45 day return policy. (Please see our return policy for more detail)
  • We care about our customer, therefore we offer award-winning customer service. Our friendly and knowledgeable customer service team will answer any question you may have regarding our products and services.
  • We send out weekly newsletters to keep you up to date with the most current promotion we have so you can use the extra saving for something else.
  • ALL of our inventories are stored securely in our temperature controlled warehouse to ensure freshness.
  • Your privacy is our NO.1 priority. We never sell or share your personal information.

Our Missions:

  • Take care the customers to industry leading standards.
  • Provide the highest quality products possible.
  • Bring the best quality products at lowest possible prices.

We believe respect, trust, and sincerity are three most important factors that drive us successful. Come and shop with VaporDNA at VaporDNA.com. You will not be disappointed.

Shop online at: VaporDNA.com for the best selection from top tier brands like Geek Bar, Foger, and GeekVape.

Contact info

4.4

Excellent

TrustScore 4.5 out of 5

16K reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 17% of negative reviews

Typically replies within 48 hours

How this company uses Trustpilot

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more
Rated 5 out of 5 stars

VaporDNA 😊🔥🔥

Ton of options in the site. I was able to find what I needed and prices were unbeatable. Processing took some time but the shipping was fast. I’m not even mad because it’s hard to get anything shipped to California. Will definitely order from here again.

February 23, 2026
Rated 1 out of 5 stars

It has been 5 days since my purchase…

It has been 5 days since my purchase and I have not received an update in 2 days so I made phone calls to the only 2 locations available on my delivery schedule since making my purchase on FEBRUARY 28TH, 2026. Today is MARCH 6TH, 2026. On the 3rd, somebody dropped off the package in Fullerton but the label was first made in Anaheim on the 2nd. I called both post offices yesterday (the 5th) and the Fullerton office said someone dropped a package off at 6PM but there was no label on it. They said they threw it on a truck and sent it to Anaheim where the label was and never saw it again. So I also called the Anaheim office and they said the only thing they had was a shipping label from when I made my purchase reverting back to the package being in Fullerton. The website seems like a scam. I wish I could get a refund but I’m learning from other reviews that they’ll only partially refund my money so I’d just like my vapes instead. I ordered 3. That’s a lot of money wasted if they don’t send my vapes.

February 28, 2026
Unprompted review
VaporDNA logo

Reply from VaporDNA

I am sorry for any concern this has caused. Sometimes the carrier skips scans along the transit route, which can cause this concern. However, this package did leave our facility and is on its way. The label was created in Anaheim, at our warehouse not at the post office. The package was scanned at the Fullerton post office as they processed your packages shipment. Neither local carrier facility has your package because it is in transit. You will likely see an update to the tracking information as the package reaches the destination state within the next few days. Our website is not a scam. We have been in business sense 2013 and are one of the leading websites in our industry; if not the top. If you have any further questions or concerns, please let us know at team@vapordna.com.

Sincerely
VaporDNA Customer Service Team

Rated 5 out of 5 stars

Didn’t take long to receive

Didn’t take long to receive. It was very well packaged. The price was fantastic but I didn’t agree with shipping to be so expensive. Overall I will recommend!!! The vape has a fresh taste not stale. Thx

February 23, 2026
Rated 5 out of 5 stars

The selections were stellar

The selections were stellar, the shipment time was outrageously fast and if you shop else where you need your head examined 🤷🏼‍♀️ vapordna is literally going to make me go broke 🤣 I'm ok with it though. I'd give more than 5 stars if I could

February 23, 2026

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