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VaporDNA Reviews 16,042

TrustScore 4.5 out of 5

4.4

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Review summary

Created with AI, based on recent reviews

Looking at 238 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the wide selection of products and competitive prices, often finding items they couldn't locate elsewhere. Many highlight the fast and efficient shipping, with products arriving well-packaged and in good condition. The customer service is frequently described as top-notch, with knowledgeable and helpful representatives who respond quickly to inquiries. However, some people mentioned issues with delivery times, particularly when paying for expedited shipping, feeling that the commitment was not always met. A few other people also felt that customer service was unresponsive or unhelpful when problems arose, such as receiving defective or incorrect products, or not getting updates on their orders.

What people talk about most

Product

Customers consistently note positive experiences with product, praising the great selection, quality, and... See more

Delivery service

Clients share positive opinions on delivery service, with many reviewers praising the fast and efficient... See more

Order

Users describe positive interactions with order, with many customers expressing satisfaction with the... See more

Price

Reviewers highlight positive aspects of price, with many customers consistently praising the great,... See more

Customer service

Customers had positive experiences with customer service, with many reviewers consistently praising the... See more

Reviews shaping this summary

Rated 4 out of 5 stars

It seemed to take a lil longer to receive my most recent order, even though I ordered during the week and before 3 o'clock with express shipping. Otherwise.. we've had no quality issues, no damage... See more

Rated 5 out of 5 stars

VaporDNA has been my go to for vape supplies for awhile now. I've never had an issue ordering from them or receiving shipments. Prices are always better then other stores with no compromise on quali... See more

Rated 5 out of 5 stars

I had a great experience ordering from this online shop. Customer service was top-notch -- reps were knowledgeable about the products and helped me find what works best for me based on my needs. Got... See more

Rated 5 out of 5 stars

Very fortunate to have found this shop. Prices are routinely low & competitive with other stores and they offer such an abundance of items to choose from no matter the category. Everything in my exper... See more


Company details

  1. Electronic Cigarette Store
  2. Tobacco Shop
  3. Vaporizer Store

About VaporDNA

Written by the company

Welcome to VaporDNA.com! Founded in 2013, VaporDNA carries a HUGE selection of vape products at unbeatable prices. We will be your one stop shopping site for ALL your Disposable Vapes, Vape Juice, Vape Starter Kit, and Accessories needs. That is why we are your "Premium Online Vape Store!"

Why VaporDNA.com is your one stop Vape superstore:

  • We specialize in selling Disposable Vapes, Vape Starter Kits, Pod Systems, Mods, Vape Juice, and Accessories at the best deal possible.
  • We guarantee our products to be 100% authentic and fresh from the manufacture by giving you an industry leading 45 day return policy. (Please see our return policy for more detail)
  • We care about our customer, therefore we offer award-winning customer service. Our friendly and knowledgeable customer service team will answer any question you may have regarding our products and services.
  • We send out weekly newsletters to keep you up to date with the most current promotion we have so you can use the extra saving for something else.
  • ALL of our inventories are stored securely in our temperature controlled warehouse to ensure freshness.
  • Your privacy is our NO.1 priority. We never sell or share your personal information.

Our Missions:

  • Take care the customers to industry leading standards.
  • Provide the highest quality products possible.
  • Bring the best quality products at lowest possible prices.

We believe respect, trust, and sincerity are three most important factors that drive us successful. Come and shop with VaporDNA at VaporDNA.com. You will not be disappointed.

Shop online at: VaporDNA.com for the best selection from top tier brands like Geek Bar, Foger, and GeekVape.


Contact info

4.4

Excellent

TrustScore 4.5 out of 5

16K reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 17% of negative reviews

Typically replies within 48 hours

How this company uses Trustpilot

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Rated 5 out of 5 stars

pretty quick!!

ordered jan 20 it was delivered jan 28! and when i contacted them with a question concerning my order, they got back to me within the hour :3

January 26, 2026
Rated 3 out of 5 stars

Missing vapes

Got an email that 7 of the vapes I ordered were not available so I was asked to pick 7 different ones. Only 4 showed up. The package was also delivered damaged.

January 26, 2026
Rated 4 out of 5 stars

The prices are great and there is a…

The prices are great and there is a decent selection of the vapes i like. However, the 2 discounted vapes that I purchased were both defective. One was leaking and the other just did not work. Shipping was faster than I expected as well. Would have been 5 stars if the 2 clearance units worked.

January 26, 2026
Rated 3 out of 5 stars

Not the company’s fault but two vapes…

Not the company’s fault but two vapes that I got off of this site were no good. After connecting two of them to the battery. They would just sit there and Auto fire. Again, probably not the company’s fault. But it was a waste of money for me.

January 29, 2026
Rated 5 out of 5 stars

Great place for vaping needs

I used Google pay for my order. It accidentally said it was shipping it to my old address in a different city. I was so upset. I emailed vapordna right away and they were able to change it. Thank goodness!

February 2, 2026
Unprompted review

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