This was the best tour ever. Our granddaughters loved seeing the sets and meeting their YouTube friends in person. Everyone was beyond nice, signing autographs and letting us take pictures. Special s... See more
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Vat19 has stopped the risk of spreading coronavirus at their company by only having one person working in the warehouse (starting March 22,) and it is the president of the company! Also, I am very... See more
Update: After reaching out to customer service, they replied quickly and issued a refund. They also updated the product description on their website. I appreciate their quality customer service, bu... See more
Company replied
It was a surprise trip for our grandsons, who quote Vat19 videos on YouTube all the time. They were very happy and said it was a great way to end summer vacation before going back to school. Needless... See more
Company details
Written by the company
We sell awesome stuff so you can give the best gifts. When it comes to presents, there's only so many coffee shop gift cards a person can get. That's where we come in. At Vat19, we only have one rule: if we sell a product, it's got to be curiously awesome. Since that's our only criteria, we have something unique for everybody.
Contact info
11783 Borman Drive, 63146, Saint Louis, United States
- 800-476-1991
- support@vat19.zendesk.com
- www.vat19.com
Replied to 100% of negative reviews
Typically replies within 24 hours
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It is absolutely amazing
It is absolutely amazing! The tour was great and my kids loved it! We got to see props and meet people from YouTube who were friendly and kind! The website is fantastic too!!

Reply from Vat19

Reply from Vat19
We loved our visit to Vat19
We loved our visit to Vat19. My boys loved getting to meet people they had seen in countless Youtube videos, props from the videos and the behind the scenes of how the videos are made and an ecommerce store is run. Very cool. We also loved the great prizes on the prize wheel at the end of the tour. Top Notch!

Reply from Vat19
The tour far exceeded our expectations
The tour far exceeded our expectations. Kerry was delightful. We met Ben and Danny and Jon. And we also met Maddie and watched a video that hadn't been launched on youtube yet. The kids loved shopping the warehouse and spinning the prize wheel. You guys really know your audience and deserve every subscriber you get!

Reply from Vat19
Great!
The tour was very geared towards children, and even though me and my fiancé came without kids, we had a great time! Everyone was so friendly!

Reply from Vat19
Junk and no way worth the $50 I spent
Junk and no way worth the $50 I spent! My son was so disappointed. Flee market junk.

Reply from Vat19
More than I ever expected!
I don't know what I expected, honestly. Up until my son asked to visit Vat19 to celebrate his birthday, I didn't even realize the company operated out of St. Louis. When we visited the website to sign up, the description seems to suggest it's a fairly mundane experience; you're just walking through their warehouse and seeing some of their behind the scenes operations. "Manage expectations accordingly."
Well, I was blown away. That description IS technically true, but wow... they really let us see everything and meet practically everybody! As a Mom with four teens, I'd been exposed to enough Vat19 videos to have a passing familiarity with some of the regular players on their videos. I didn't expect to meet them on the tour, much less for them to be so casual and welcoming with us. My son's birthday celebration wound up being one of our most memorable! Thank you so much for offering this!

Reply from Vat19
I honestly had the best time
I honestly had the best time, I’ve been watching the channel since around 2008 and I’ve loved so much of the products they had online. Gotten to meet so much of the crew and they are as nice as they are in their videos, I very much appreciate them having me their and I would highly recommend the tour

Reply from Vat19
Curiously Awesome!
So much fun to meet all the staff and see where they film all the videos! Such a cool and friendly place!

Reply from Vat19
Great tour
Such a fun tour and experience. The kids loved it and our tour guide was amazing. Saw lots of fun things and a bunch of the people involved in the videos.

Reply from Vat19
Everyone was really friendly
Everyone was really friendly. My son was thrilled to meet everyone from the videos.
Fun tour with lots of great prizes for kids
Fun tour with lots of great prizes for the kids. Thank you. I would prefer if the shopping portion of the tour was at the end since we purchased items quickly but had to wait another 20 minutes for the others in the group to make decisions. Also, more company history would make it more interesting for the adults but kids were satisfied!

Reply from Vat19
We flew in from Toronto to see VAT19…
We flew in from Toronto to see VAT19 and we all loved it. My kids loved seeing how the business runs, meeting the people that they see on the videos and shopping in the warehouse. What an amazing group of people. Everyone was so nice and welcoming. Thank you for amazing experience.

Reply from Vat19
Fantastic tour
Got a little long waiting for everyone to finish shopping in the warehouse otherwise it was a fantastic tour

Reply from Vat19
It was a surprise trip for our…
It was a surprise trip for our grandsons, who quote Vat19 videos on YouTube all the time. They were very happy and said it was a great way to end summer vacation before going back to school. Needless to say, we became cool grandparents that day! Everyone was extremely nice and accommodating with all the children. Great job!
I took my grandson on this tour
I took my grandson on this tour. I did not know what to expect. The tour & the folks at VAT19 were awesome! Very friendly, patient & welcoming.
We had a blast at the vat19 tour
We had a blast at the vat19 tour. Lots of fun info and prizes for the kiddos at the end of the tour.
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