I got a sign on bonus and won some money and asked about withdraw and was told I had to deposit 80 usd to withdraw so I did that put in for.my withdraw and it was canceled then was told by another su... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
I love the site and the selection of games. The part that I have a problem with is when trying to withdraw. I haven't used any bonuses aside from the tough luck coins they give you when you run out. I... See more
Company replied
Exact wat ik stuurde per mail naar het casino en het antwoord van hun per mail zie bizarre link : Dear Ik got a no deposit bonus off 50 $ i played and waggered all . I won 5... See more
Company replied
Mai morning mai recharge kiya 300 aur jab mai utr number de raha hu tho payment processing mai bta raha hai but bhut der tak wait karne kae baad bhi payment success nhi hua hai jab ki maine kyc Compl... See more
Company replied
Company details
Written by the company
VAVADA online casino was founded in 2017. Over 4500 slots and tables, reputable providers, quick registration, no mandatory verification. Numerous payment methods: Visa, Mastercard, Skrill, Neteller, Bitcoin, Litecoin, Binance, Tether and others.
Contact info
Nicosia , Cyprus
- +35795600353
- affiliate@vavada.net
- www.vavada.com
1.7
Bad
400 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 97% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Hello guys
Hello guys, i want to tell you to stay away from this rigged casino, i have done 200 deposits without any possible withdraw.Slots is rigged as hell..no gives any wins.
August 22, 2024
Unprompted review
Reply from vavada.com
Hello Rene, thank you for sharing your experience and I'm very sad to hear that your gaming process in our casino was not too lucky so far.
We have high RTP on our website - 95-75% and whether you get a win or not depends on a player's luck more then anything else. I understand that it can be quite disheartening if you enter an unlucky streak, but often times it mean that the next big win is just around the corner.
At the same time, I can see how such situation may bring emotional discomfort, so it's important to remember that you can always take a break from playing until you feel like it's time to get back to it and you can enjoy the process again.
I sincerely that the luck will visit you as soon as possible. Kind regards!
I don't know what the hell anybody is…
I don't know what the hell anybody is talking about in here....
Firstly, I look for instant withdrawal casinos and I've withdrawn like five or ten times. Even $1,000.00, once! I got that from the "Rise of Zeus" game. The bonus went nuts! Shame on anybody cutting in to this casino's profits by being whiny babies going off about RTP and all the BS. If I listened to all reviews, I would miss out on excellent products. Pavel in support is my favourite. They are so kind and attentive. Genuinely good people. The games, one can tell by looking, are high-quality, and are fun. They're not these garbage games nobody wins in. Take "AERO," for example. That, crypto-flying-game actually has the plane going hundreds of 'x,' sometimes. A lot of those games always crash at 1.-something-'x'. God Bless you guys, at Vavada; and. All the best. Also. I accidentally deposited under a new crypto minimum and they credited me regardless. And I'm now working with support to figure out a discrepancy about the aforementioned "AERO" game. But. I trust Vavada and go nowhere else and told all my friends. Withdrawals have all been under two hours! :D! XO!
August 8, 2024
Unprompted review
Reply from vavada.com
Hello, chris ess nine two thousand, thank you for such a detailed positive review! We are very happy to see that you are satisfied with our project.
It's also great to hear that you appreciate our games, fast withdrawals, and customer support.
We will continue to work hard to provide our players with the best service.
We wish you good luck and big wins, stay tuned!
You gave me a $300 promo bonus and said…
You gave me a $300 promo bonus and said I had to reach $1,800 as a wagering amount. I have managed to make $7,000. When I tried to withdraw, you said I had to deposit a minimum amount of $50. Now I'm afraid to make a deposit because of negative reviews. I don't want to lose my money.
August 5, 2024
Unprompted review
Reply from vavada.com
Hello Klid Solah, we deeply regret that you’ve had such an experience.
Let us assure you that fairness and transparency towards our customers are the core principles of our work. Any winnings earned fairly are always paid out to our players. We never ask our players to make a deposit in order to withdraw funds.
I’m afraid you may have encountered a phishing site that has nothing to do with us. These sites are nearly identical copies of our website, designed with the sole purpose of deceiving players.
We are actively working to have these phishing sites removed from search results. However, it’s also essential for players to remain extremely vigilant. Please remember that you can always find official links to working mirrors in the support chat on our website vavada.com or via email at admin@vavada.net.
All the best to you!
You Gave me a bonus of $300 you told me…
You Gave me a bonus of $300 you told me to wager it six times but after I was done I tried to withdraw but you told me to deposit before I could withdraw why will I deposit before I will withdraw, I wagered the bonus so I deserve to withdraw my earnings please just try and rectify this.
Edit: I just tried the link and it lead me straight to the site so what are you insinuating
August 4, 2024
Unprompted review
Reply from vavada.com
Hello Abraham Iorwa, it’s really sad to hear you’ve encountered such а situation.
First of all, it’s important to highlight that our project has been on the market for 7 years, during this time we have become a well-known and trusted casino. We greatly value our reputation and treat all players with the utmost respect, never deceiving them.
Additionally, we never require making a deposit to withdraw funds, money earned honestly is always paid out to our players. Sadly, it seems you have encountered a phishing site aimed at deceiving players. This site is not associated with our brand.
On our part, we take every possible measure to reduce the number of fraudulent sites. However, unfortunately, no one is entirely immune to such situations. Therefore, we strongly recommend accessing our site using vavada.com or links from official sources. You can always get links to the current working mirrors in the support chat on our site or via email at admin@vavada.net
Kind regards!
I would say it is 100% legit
I would say it is 100% legit. Easy to deposit/withdraw and it takes around 24 hours to get the money on my account. Winning chances are good, support is good. I don't understand why people complain about losing money, it's a casino not a charity, it is all about luck 😃
July 29, 2024
Unprompted review
Reply from vavada.com
Hello Henrik Leier,
Thank you for such positive feedback. Player satisfaction is one of our main priorities, and we are really pleased to hear that you are happy with our casino. We will continue to develop our project to delight our players with exciting games, fast withdrawals and professional assistance.
Our team wishes you luck and lots of max wins!
This site is not legit. It's a scam
Pure FAKE and SCAM. Not even one wining here. They pay to influencers to promote this scam site, but no one of the new users was wining. All your money will be lost, the games available for play is a few and all is scam You will list whatever you play never withdraw. So not deposit even a 1 $ in this SCAM
July 17, 2024
Unprompted review
Reply from vavada.com
Hello Zeng Z, thank you for sharing your thoughts. We value your feedback and are genuinely sorry to hear about your dissatisfaction.
Firstly, we would like to emphasize that our platform is dedicated to fairness and transparency. We adhere to strict regulations to ensure that all our games are fair. Our aim is to create a fun and secure environment for all our users.
We would also like to clarify that our commitment to fairness and transparency applies to all players. The outcome of the games is equally random for both regular players and influencers.
The content created by the influencers we collaborate with reflects their personal experiences on our platform. We believe in honest promotion and do not affect their opinions or the game results.
We understand that your experience may not have met your expectations, and we take this matter seriously. Our games, like any others, are based on chance, and we encourage responsible gaming practices. We also encourage responsible gaming and provide resources and support tools to help our users manage their gaming habits.
Your feedback is valuable to us as it helps us improve our services. Kind regards!
Illegal casino
1. They let me gamble from a restricted country knowing that and telling me to choose any other country that suits.
2. they ask me to create multiple accounts which is a dangerous breach of their terms and conditions, and when i created a new account and won, they withheld my winnings!
3. they fail to self exclude me as i already told them i have a gambling problem but they replied to me saying “create a new account at vavada.com”.
May 7, 2024
Unprompted review
Reply from vavada.com
Hello, Hanna HF, thank you for taking the time to share your feedback. We’ve carefully analyzed the information, and I would like to elaborate on the situation
First of all, please let me point out that we’ve been on the market since 2017 and have built a reputation as a trustworthy and dependable casino. We stand for transparent and honest relationships with our players and treat all of them with high regard. Adherence to the rules is crucial, and we do not encourage our players to violate them in any way, including creating multiple accounts.
Additionally, allowing gambling from a restricted country is against our policy, and we pay really close attention to this matter. A player may be allowed to play from any country in the world unless it’s a restricted one, we do not permit our clients create accounts on the project if there’s indeed a breach of our Terms and Conditions. All players accept the Terms and Conditions when registering and are obligated to follow them.
Moreover, we take responsible gambling very seriously and are committed to supporting our players who may have gambling problems. The procedure is straightforward: a player needs to contact our technical support and request to be self-excluded. If a player states they have gaming issues, we block the account immediately. There can be no encouragement to create new accounts in such cases.
Your case has been thoroughly studied. We have discussed the situation with you on two trusted independent gambling resources. Both cases have been resolved and closed in favor of the project. The independent third parties have decided that we acted in accordance with our Terms and Conditions.
All the best to you!
scripted casino
scripted casino, deposit few times more than 1000, byuinng bonuses, and no one give 100x XD usually 10-20x on bonus, its kidding, nnever again.
11.07.24 edit answer to vavada supp:
10-20x are great bonus ?
but i buying this bonuses and all of each cost minimum 100x :DDDD testing few days, registered by promo code from kick streamer
im playing online casino about 7 years, registered at many casinos, but yours are first with that bad rtp- looks like pure scaming
July 6, 2024
Unprompted review
Reply from vavada.com
Hello Tomek “TomBXTCHES”, thank you for sharing your opinion. It’s really sad to hear that you weren’t satisfied with our project.
We strive to provide a fair and enjoyable gaming experience for all our users. We recognize that the outcome of the gameplay may vary widely, and while we aim to provide rewarding experiences, the results are determined randomly, ensuring fairness and compliance with industry standards.
All players are highly valued and respected on our project. The desire to get the highest multiplier is understandable, however, 10-20x on a bonus is also a great result. The main thing to remember is that the course of the game can change at any moment, and the outcome may pleasantly surprise you.
We wish you could change your opinion about our project for the better, and we do hope that many big wins await you in the future. Good luck!
I never received my deposit
I never received my deposit. Support is ignoring me, reading my messages without replying.
July 2, 2024
Unprompted review
Reply from vavada.com
Hello Bartek, we appreciate your review, thank you.
We are genuinely sorry to hear about your recent experience and the inconvenience caused by the delay in processing your deposit. Providing prompt and attentive support to our users is a top priority for us, and we regret that we fell short of your expectations in this instance.
I understand that waiting is really unpleasant, we do our best to provide every player with quick and professional support. However, sometimes response time is extended due to the high number of requests. Nevertheless, the operators pay great attention to every players’ concern and never miss a request.
Regarding the situation with your deposit. Please let me point out that we’re constantly optimizing payment services and adding new methods to ensure quick and convenient processing. Although, sometimes the funds may get stuck in the payment system. As it’s an independent organization, we cannot affect its work process. However, we do everything we can from our side to speed up the payment processing.
Hopefully, you’ll give our casino one more chance. Kind regards!
Stay away!!
Same as previour reviews, made deposits, lost, asked for closing account, no reply again. Made another deposit, started winning and got message my account was closed, funds annulled. When contacted casino on chat, was told there was zero funds on my account. Anywhere I can pus this forward? Or they can do whatever they want?
June 25, 2024
Unprompted review
Reply from vavada.com
Hello Tibor Gotz, thanks for your feedback. Thank you for your feedback. We are very sorry to hear that you have encountered an unpleasant situation on our platform.
We apologize for the delay in response from our technical support operators. We strive to provide the best service possible, but sometimes response time may be extended due to a high volume of requests. We will do our best to minimize such situations in the future so that all players receive prompt and professional assistance.
Additionally, please note that we never block accounts without a valid reason. We stand for honesty and transparency, and our project's reputation and trustworthy relationships with our players are extremely important to us.
We want to understand your situation in detail, so please contact us at admin@vavada.net. We will thoroughly analyze your case.
All the best to you!
Withdraw / Account Lockdown
If you have money to lose, then it's cool.
If you win more than you have deposited, your account will be banned/locked down,
There is nothing preventing them from not paying you out.
Hope this helps.
June 13, 2024
Unprompted review
Reply from vavada.com
Hello Robert Ladik,
Thank you for your feedback. We are sorry to hear that you have encountered issues with our service. We value your opinion and would like to clarify a few points.
Our project strictly adheres to all security and fairness standards for all our customers. Account lockouts are only implemented when there are valid and significant reasons, and we always strive to communicate clearly with our users in such cases. If the funds are obtained legitimately and the project rules are not violated, we always process withdrawals.
We strongly encourage you to contact our support team at admin@vavada.net. We’ll do out best to find a solution and assist you as quickly as possible.
Please reach out to us directly so we can better understand your situation and provide the necessary assistance.
Stay away from vavada.com
Stay away from vavada.com
Edit: i have tried since 11.03 to get y account and myself permanent self excluded for vavada.com and its now 15.13 and they have still not closed my vavada account?
I told vavada support that i have permanent self excluded myself 3 times and im still allowed to create a new account and gamble, i told them that you can gamble without being verified and minors who watch streamers and get told that you dont need to verify its gambling on vavada... First support tells me that players aint allowed to create multiple account on vavada, avoiding my allegations regarding that kyc dont exist on vavada and then supports tells me if i want to block my account then just come back to customer support and tell them?? My first msg was to permanent block my account and i clearly told her that i had 3 accounts who all have bin permanent self excluded from vavada because i have a gambling problem... Still customer support tells me to come back if i want my account blocked even when she just said that it isnt allowed for player to create multiple accounts...
Avoid vavada for all cost of you want to gamble, the only thing you will win its your 10% the first of the month witch you need to wager 5 times before you are allowed to cash out... Simply that never happened to me at all because this site har 0 rtp.. i have bin playing atleast 6000 euro up the past month with 0 cash outs... Just avoid this scam site for all cost and gamble on a more regulated site instead of, they will tell you that they have rules that all player need to follow, but they dont even follow them by them self at all...
Lawsuit its incoming for this scam site
June 1, 2024
Unprompted review
Reply from vavada.com
Hello Sultan ali, thank you for taking the time to share your feedback. We are genuinely sorry to hear about your experience and understand your concerns.
We take responsible gambling very seriously. We regret any inconvenience you have faced while attempting to get your account blocked. Your well-being is important to us, and we want to address your issues promptly.
Regarding your concerns, we apologize for the delay in processing your request for permanent self-exclusion. Our team will definitely review your case to ensure that all necessary actions are taken to prevent further account creation. Please rest assured that such requests are prioritized, and we are committed to resolving this matter swiftly.
Besides, we acknowledge the seriousness of your allegations regarding the creation of multiple accounts and the verification process. Our policy strictly prohibits the creation of multiple accounts, although verification is optional, we take all possible measures to prevent the creation of multi-accounts and underage gambling.
We regret any misunderstanding or frustration caused during your interactions with our support team. We are committed to providing clear and consistent communication. Your feedback will be used to improve our support processes and training. Moreover, we understand your disappointment with your recent gambling experience. Please note that all games on our platform operate under regulated and fair play conditions, with RTP rate 96-98%.
We apologize for any distress this situation has caused you and appreciate your patience as we address these issues. Please contact us directly at admin@vavada.net with your account details, so we can resolve your concerns as quickly as possible.
Thank you for bringing this to our attention. We are committed to making the necessary improvements to provide a safe and enjoyable environment for all our players.
scam
scam, they keeping my withdrawal on pending for last 3 days. im verified, long time ago, i try to reach them on email - nothing, try to reach them in chat - nothing. complete disaster of casino. the biggest scam site i ever played on.
June 1, 2024
Unprompted review
Reply from vavada.com
Hello HCR Officiаl, thank you for sharing your feedback. We are truly sorry to hеar about your recent еxperience, and we understand your frustration.
Оur team is committed to providing a fair аnd еnjoyable environment for all our players, and your concerns are taken very seriously. Delays in processing withdrawals can occur due to various reasons, including checks and verification processes. Please rest assured that we never delay the withdrawals of funds without a reason.
We regret that your attempts to reach us via email and chat have not been successful. This is not the standard of service we strive to provide. Please send us your account information to admin@vavada.net, and we will prioritize your case to resolve this as quickly as possible.
We apologize for any incоnvenience this may have caused and appreciate your patience and understanding.
Great experience
Great experience playing on Vavada-
lots of slots and live games, good RTP and nice support answers.
They have great tournament with money prices 👍🏻
May 15, 2024
Unprompted review
Reply from vavada.com
Hello Li,
We sincerely appreciate your feedback and thank you for your kind words! It's essential for us to maintain top-notch services and keep our players engaged and entertained. We will keep striving to enhance the experience for everyone on our platform. Positive comments like yours confirm that we are heading in the right direction.
Wishing you fantastic wins and lots of luck!
Stay away please from this site
Hello guys, i want to tell you to stay away from this rigged casino, i have done 38 deposits without any possible withdraw, 20/25 of the deposits the money went straight to 0 with almost no wins( we do not speak here about 1000x + wins, max win was like 100x bet). Really disgusting RTP, please stay away from this site, the chance that you will win anything is almost 0.
May 20, 2024
Unprompted review
Reply from vavada.com
Hello, Firmapolet!
Thank you for sharing your thoughts with us. We truly sorry that your experience with VAVADA has been disappointing thus far. Concerning RTP, the average rate is between 96-98%, which is set directly by the providers. We do not influence the gameplay.
Furthermore, as gambling is intended to be an enjoyable activity with the possibility of winning money, winnings cannot be guaranteed.
We hope you will see Vavada in a more positive light in the future. Best wishes to you!
Keeps taking my money and not debiting…
Keeps taking my money and not debiting the account it just disappears into think air!!!
Con site
Don’t try to email they don’t even respond
May 3, 2024
Unprompted review
Reply from vavada.com
Hello None, thanks for your feedback. We’re sorry to hear that you encountered an unpleasant situation on our website. We do everything to ensure that every player has as joyful time as possible and gets help right when it’s needed.
Please let me apologize for the long wait for the response. Indeed, it is extended as now we receive quite a large number of requests. Nevertheless, fast response is significant and we’re keep evolving in this direction.
If you face any issue while playing on our project, please reach out to the technical support via the chat on the website or this email: admin@vavada.net. It may take operators some time to respond, but they never miss any request.
Hopefully, you’ll change your mind about Vavada for the better, all the best to you!
Very good casino
Very good casino
High RTP
Instant withdraws
Good support
Cashbacks
Often bonuses with low wager(x5)
April 24, 2024
Unprompted review
Reply from vavada.com
Hello Onik Tatikyan, we really appreciate your review, thank you! It is very important for us to maintain all our services at the high level and keep our players excited and thrilled. We will continue to make every effort to improve the quality of time that players spend on our project. Such positive feedbacks help us to understand that we’re going the right way.
We wish you big wins and good luck!
I won 100 euro from one of their…
I won 100 euro from one of their partners, went to play baccarat and ran it from 100 eur to 380 euro, and put it on withdrawal. After 2 hours they locked my account and told my strategy (by that i think they meant winning?) is not allowed. So do not play here, they state it themselves winning is not allowed. They are greedy russian scammers. A
April 15, 2024
Unprompted review
Reply from vavada.com
Hello George, thanks for your review. It’s really sad to hear that you faced an unpleasant situation in our casino.
Vavada is a world-famous international project, we value our players’ trust and never get engaged in any fraudulent activity.
Compliance with the rules is highly appreciated by us and we expect the same from our players.
Please let me point out that according to the paragraph 16.1.6. of Terms and Conditions on our website, it’s prohibited to use special game strategies for getting illegal profit. We reserve the right to suspend, void, or invalidate any winnings or payouts received from us if we suspect that you are using them unlawfully (paragraph 16.2., Terms and Conditions).
Vavada never locks the accounts unless the project rules were violated. Hopefully, you’ll change your mind about our project for the better. Kind regards.
Don't Recommend!
Wanna win money? Then don't play here it's a biggest scam I ever see. Vavada moderators please don't write here we apologise and etc! RTP on this site is probably 0.0000001 if not lower... Donated about 800 euros here and no withdrawals lol... Today to donate about 140 euros and no bonuses catch lol... Ok donate more 160 buy bonuses that bonuses even make a profit buy for 20 euros bonus win 1 euros and that in 5 different slots what? lol this is impossible that not even 1 make a simple profit... Don't recommend don't waste you money and time... Sad that no 0 star option... Haha I tell that not comment you say rtp is 96-98 ahahahahahah lol.... every game is scripted so don't lie!
April 8, 2024
Unprompted review
Reply from vavada.com
Hello, Valdemar, thank you, we really appreciate your feedback.
We're sorry that our project didn't meet your expectations. Everything about our project is fair and clear. We cannot interfere with the gameplay, RTP rate is 96-98%, this indicator is the same for all accounts, it’s set by the providers themselves.
We understand that sometimes luck just doesn't go your way, and that can be frustrating. It's important to remember that gambling is unpredictable, and it's wise to only spend what you're willing to lose.
We hope you'll give our project another chance and that you'll find the game more enjoyable. Best of luck to you!
GOOD
Fast withdraw on credit card everytime and no problems at all... 500dollars in profit this month
April 5, 2024
Unprompted review
Reply from vavada.com
Hello, Admir Imamovic,
thank you for sharing your feedback.
I'm glad to hear about your big profit! It's really nice to know that our players are having a good time at our casino. We're dedicated to providing top-notch service to our clients.
We wish you
good luck, lots of quick payouts and max wins!
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.