VectorStock Reviews 

290
•
TrustScore 4.5 out of 5

4.3

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Rated 5 out of 5 stars

Very smooth tranaction! If you own a business, like one of Vectorstock images, i HIGHLY suggest you purchase the image outright. Your brand. will be halfway protected. The other half will be when you... See more

Rated 5 out of 5 stars

Love VectorStock so much! Been using them for years. It is really hard for micro-businesses like myself to purchase imagery without huge price tags that sink us. VectorStock provides gorgeous, high-qu... See more

Rated 5 out of 5 stars

I've used VectorStock for many years in my decorated apparel business. They have great designs by many talented artist and the search engine is very intuitive. In my experience most files are very cle... See more

Rated 2 out of 5 stars

I’m still disappointed, I downloaded the file and it wasn’t supported. I’m not a tech person. If I pay $17 for an image I would like it to work and be easy. But I was given a refund and I truly apprec... See more

Company replied

Company details

  1. Photo Agency

Written by the company

VectorStock was launched in 2007 as a specialist marketplace offering high quality vector-only stock images to users worldwide. Today VectorStock is the world’s leading vector-only marketplace. Our growing pool of artists contribute thousands of vector images to our library each week.


Contact info

4.3

Excellent

TrustScore 4.5 out of 5

290 reviews

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No recent history of asking for reviews

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4.3

All reviews

(290)

12 reviews in the last 12 months

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Rated 1 out of 5 stars

There is NOT an SVG file as described…

There is NOT an SVG file as described in the ZIP folder.

December 14, 2023
Unprompted review
VectorStock logo

Reply from VectorStock

Hi Sam,

We're sorry to hear you weren't able to download the SVG file, that must have been very frustrating. We've had our team check and the SVG file does exist within the vector ZIP, we're not sure what happened for you.

Someone from our support team will be in touch shortly to email you the SVG file directly. If you're still unhappy with the vector file for any reason, just let us know and we'd be happy to refund your purchase.

Rated 1 out of 5 stars

Tried to just purchase 30 credits but…

Tried to just purchase 30 credits but it changed to 50 somehow . . . I don't need 50 and wasn't expecting to pay that much! There's something that happens when you click on a different item in checkout that shifts the number of credits to 50!

December 7, 2023
Unprompted review
VectorStock logo

Reply from VectorStock

Hi Dea,

We're sorry for any confusion and inconvenience you experienced while purchasing credits. It's important to us that our customers feel fairly charged and satisfied with their transactions.

Our team is reviewing the payment process to understand how your transaction resulted in an unexpected number of credits. In the meantime, we invite you to contact us directly at support@vectorstock.com. We are more than willing to arrange a refund for the excess credits.

Rated 1 out of 5 stars

Low resolution. Cannot print the image.

Vestor was supposed to be able to resize to any size at 300 dpi. I requested a high res 300 dpi image. The image I was sent is max 1 MB a small photo not good for printing. I need at least 10"x10" at 300 dpi. It's worthless to me.

December 4, 2023
Unprompted review
VectorStock logo

Reply from VectorStock

Hi Linda,

Thanks for taking the time to provide feedback. We're sorry for the confusion and inconvenience this has caused you, it sounds like it has been very frustrating.

We understand your concern regarding the resolution of the image you received. Please allow us to clarify: the vector files (Adobe Illustrator, EPS, and PDF) that we provide can scale to any size without loss of quality. This means they can be resized to your desired dimensions (10” x 10” at 300 dpi) without any reduction in resolution or clarity. Vector files are always high-resolution due to their scalable nature.

We're not sure why you're receiving 72 DPI images. We've double-checked the contents of the vector file and have already emailed you a file at your desired size. We couldn't spot any issues, but we're happy to offer you a full refund if the file is not suitable for your needs. Just respond to our email and we'll reimburse your purchase.

Rated 5 out of 5 stars

First I am 75+

First I am 75+, you make it easy for me to find what I need. I was a in Marketing Design for 50+ years, no graphite for years. I just doodle around now so glad you have this low cost service! Love seeing the art work of young and old!

November 29, 2023
Unprompted review
Rated 4 out of 5 stars

Need more advanced search features…

I wish the site had more advanced search features so I could find the perfect vector image for my project without sorting through pages and pages of results that are not relevant for what I need right then.

November 28, 2023
Unprompted review
VectorStock logo

Reply from VectorStock

Thanks for the review and feedback Dru. We appreciate the time you've taken to let us know what you think.

We understand the importance of advanced search capabilities in finding the perfect image for your projects. Please know that our team is actively working on enhancing our search features to offer more advanced options.

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