This very nice apartment was centrally located (near the Chatelet Theatre) and, although on a bustling street, presented us with no noise problems even though we were there on New Year's Eve. The pre... See more
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There are no words to explain how much we adore our experience. Our apartment spoke to a poets soul and it was in a great location. The Veeve crew were on top of all questions we had, and were an ema... See more
This mansion truly blew our minds with its incredible facilities and the wide range of options available. The house is extremely comfortable and perfect for a group to spend quality time together wit... See more
Company replied
Unfortunately, selling process is very smooth. However customer experience is the total opposite. Among the most notable issues we have: 1. House is 18*C degree inside while outide is 13*C. 2.... See more
Company details
Written by the company
Established in London in 2011, Veeve has become a distinguished name in premium short-term rentals, welcoming discerning travellers into some of the most desirable homes across UK and Paris. We have curated an exclusive portfolio of beautifully designed primary and secondary residences, each offering a refined and authentic alternative to traditional luxury accommodation. At Veeve, we specialize in pairing homeowners with guests who seek a true sense of place. Homes where character, comfort, and elegance come together effortlessly. Whether travelling for business or leisure, our guests enjoy the privacy, warmth, and sophistication that only a real home can provide. Our reputation is built on trust, exceptional standards, and meticulous care. With a dedicated 24/7 professional service team, we ensure every stay and every home is managed with the highest level of attention. From tailored guest support to seamless homeowner services, Veeve delivers a consistently elevated experience. We invite you to explore our curated collection, discover opportunities for listing your home, or connect with our expert team at: https://www.veeve.com/en-gb
Contact info
210 NEW KINGS ROAD LONDON, SW6 4NZ, London, United Kingdom
- +44 (0)20 7993 5599
- guest.enquiries@veeve.com
- www.veeve.com
4.1
Great
1K reviews
Hasn’t replied to negative reviews
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Wonderful experience
Veeve were wonderful to communicate with. All my emails were responded to very quickly and professionally. I asked for an earlier check in which they accommodated last minute for us. We had some issues with the bed and pillows, Veeve help sort that out by giving us a new mattress topper and new pillows. Wonder experience. Thank you
April 12, 2024
Unprompted review
Reply from Veeve
Hi Schahla,
Hi, Thanks for taking the time to leave a review. We're so glad you found our team helpful and quick to reply to your queries. We were happy to be able to find some solutions to make your stay more comfortable in this home as well.
We hope to welcome you again soon!
Best Wishes,
The Veeve Team
Veeve were great to deal with in all…
Veeve were great to deal with in all matters. Very professional, quick to respond, excellent communication, and our contact at Veeve was very kind and helpful.
April 9, 2024
Unprompted review
Reply from Veeve
Hi , Thanks so much for taking the time to rate us! We hope to welcome you again soon! Best wishes, The Veeve team
Highly recommended
The apartment itself was fantastic. Cozy interior, with plenty of space. Simply a good place to rest for tired tourist feet. The area is safe, quiet and pretty. Short distance to metro and restaurants. Serious host who was easy to communicate with. Always quick answers to questions.
April 12, 2024
Unprompted review
Reply from Veeve
Hi, Thanks for taking the time to leave a review. We are delighted you liked the property and found the communication with the team easy. We hope to welcome you again soon! Best wishes, The Veeve team
A flawless experience
The quality of the description and pictures of the apartment helped tremendously in making a wise choice for our rental. Veeve’s team is very responsive to any questions or requests. The rentals are professionally managed. Renting apartments of quality is getting harder and harder, I would not hesitate to rent an appartement managed by Veeve for a future vacation.
April 6, 2024
Unprompted review
Reply from Veeve
Hi, Thanks for taking the time to leave a review. We are delighted you liked the property and found the team so responsive. We hope to welcome you again soon! Best wishes, The Veeve team
Excellent from start to finish
Communication throughout - from booking, arrival, and departure - was excellent. The accomodations were as described and quite wonderful. Being greeted on my arrival and given a quick tour of the property was definitely a plus.
March 31, 2024
Unprompted review
Reply from Veeve
Hi John , Thanks for taking the time to leave a review. We are pleased to hear that you found communication with the team so good. We hope to welcome you again soon! Best wishes, The Veeve team
The agency was a good contact
The agency was a good contact, the booking and the on-site support were very pleasant. The flat was unfortunately a bit small and dark and quite worn in some areas. A renovation would be useful here.
April 4, 2024
Unprompted review
Reply from Veeve
Hi Adrian, Thank you for your feedback. We are pleased that you enjoyed your stay overall. We are sorry to hear that you were unhappy with some aspects of the property. We will take this feedback on board. Best wishes, The Veeve Team
Great experience.
Great communication and follow up, very professional.
March 25, 2024
Unprompted review
Reply from Veeve
Hi Jeremy , Thanks so much for taking the time to rate us! We hope to welcome you again soon! Best wishes, The Veeve team
Veeve were professional and easy to…
Veeve were professional and easy to reach for our stay in an AirBnB. Excellent entry and they were accommodating when we had requests.
March 27, 2024
Unprompted review
Reply from Veeve
Dear Tim,
Thank you so much for your lovely feedback and score!
I will share this with the rest of the Team at Veeve. We strive to make sure all of our guests have an amazing experience while staying at our properties, and we are proud we were able to match your expectations.
Looking forward to welcoming you again in the future.
Warm Regards,
The Veeve Team
Clearer description would be great
Would love to have help with luggage at the check-in and also to know in advance that 80% of the appartement storage would be locked. What really scared us was the big rat on the last night of the stay. Could not sleep with the kids due to that on the last night.
March 22, 2024
Unprompted review
Reply from Veeve
Hi Thomas,
Thank you for taking the time to leave us a review, we're sorry to hear that you were underwhelmed by this property. We do specialize in lived-in homes and therefore allow our owners to reserve spaces for their belongings while providing sufficient storage space for our guests, but apologize if you feel these standards were not met.
We're sorry to hear if you encountered an unwelcomed visitor during your stay; we've not had this feedback previously. We do take these comments seriously and, as with the preparation of the home, have passed this on to the owner to take appropriate action.
Best Wishes,
The Veeve Team
Fabulous - met all our needs
Our family of 3 thoroughly enjoyed our 6 night stay in Clerkenwell. The location was perfect. Close to bus and subway stations. A convenience store right beside the complex, and many dining options. We particularly loved our meals at the Union Tavern on Lloyd Baker Street (less than 10 minute walk). The accommodation was extremely comfortable. I particularly loved the quality linen, hair dryer and even hair straightener. We were toasty warm. The decor was lovely (the numerous family photos on the wall made us feel alittle uncomfortable though - we felt alittle intrusive I guess). I rate this accommodation 5 out of 5. Fabulous
March 20, 2024
Unprompted review
Reply from Veeve
Hi, Thanks for taking the time to leave a review. We are so pleased that you liked the property and the neighborhood so much and found the team so helpful. We hope to welcome you again soon! Best wishes, The Veeve team
DO NOT RESERVE A CAR THROUGH VEEVE.
DO NOT RESERVE A CAR THROUGH VEEVE.
My family of six -- including two elderly grandparents and two young children -- arrived at Heathrow, waited for our driver and called the company several times only to be told that "the reservation did not go through." However, we had an email verification of the reservation and the charges were credited to our account the next day. Three days later, after more emails, we were informed that they "were looking into the matter." Ten days later, still no response, no apology, no acknowledgement.
March 23, 2024
Unprompted review
Reply from Veeve
Dear Karen,
Thank you for bringing to our attention the issue you encountered with the transfer service arranged through our trusted partners upon your arrival in London.
We genuinely apologise for any inconvenience this may have caused you and your family. We understand the frustration that comes with unexpected hiccups during travel and we deeply regret any disruption to your plans.
While we facilitate arrangements for our guests' transfers, it's important to note that we do not directly provide car rental or taxi services ourselves. Instead, we collaborate with reliable partners to ensure our guests' comfort and safety as they travel to our properties from the airport.
Upon reviewing our correspondence, we understand the confusion caused by the discrepancy between your email confirmation and the absence of a corresponding booking in our system upon your arrival. We acknowledge that this situation did not align with the seamless experience we aim to deliver to our guests, and we are fully committed to rectifying any technical issues to prevent similar occurrences in the future.
Our partner has consistently provided safe, comfortable, and smooth service to our guests. However, we regret that your experience did not meet these standards.
Despite this setback, we hope you were able to enjoy your stay at our property, appreciate its location, and experience the service we strive to provide to all our guests. What we do is providing accommodation and an amazing experience of stay at our unique properties in stunning locations. We sincerely hope to have the opportunity to welcome you back in the future.
Thank you for your understanding and patience.
Kind regards
The Veeve Team
Veeve were simply brilliant
Veeve were simply brilliant. From check in, to ensuring we had what we needed, to the housekeeping (the place was spotless), to sorting out any issues during our stay, and generally being on hand to assist us. The property itself was exactly as described, and we really enjoyed our stay (instead of taking multiple hotel rooms).
February 14, 2024
Unprompted review
Reply from Veeve
Hi Tony, Thanks so much for the review. We love to hear that you had a wonderful stay and will book with us again in the future! We look forward to welcoming you then! Best wishes, The Veeve Team
Customer service excellent
Customer service was excellent - I felt very comfortable knowing that we had support for anything we needed. The house was fantastic for our family - especially the kitchen/ dining space, where we spent a lot of time. The experience was one of being looked cared for by the owners. Highly recommended for a stay in London.
It would have been good to have at least one larger bed, as all three rooms had double beds only, but this didn't diminish our overall stay.
February 28, 2024
Unprompted review
Reply from Veeve
Dear Marilynne,
Thanks for taking the time to leave a review. We are delighted you liked the property ! We hope to welcome you again soon! Best wishes, The Veeve team
Stayed in one of their apartments via…
Stayed in one of their apartments via airbnb; very (very) nicely put together.
Felt a little bit heavy on admin; as they ask you fill in a few extra forms. Not sure how much is required for compliance; but other airbnb stays did not require this. Checkin isn't automated; with an extra charge for post 9pm; which wasn't ideal for my itinerary.
The showers were hard to adjust; but with enough force; the water could be set to under 60*
But; all that is acceptable in light of the high quality apartment; which the extra process is clearly ment to maintain.
March 11, 2024
Unprompted review
Reply from Veeve
Hi Brent, thank you for taking the time to write a review. We are glad to hear that you enjoyed your stay. We appreciate your feedback regarding the forms, this is something we are currently working on the improve and we will investigate the issue with the shower. We hope to welcome you again soon. Best wishes, The Veeve Team
Veeve made the rental process a breeze
Veeve made the rental process a breeze. I really wanted to rent a home through Marriott for the points, rather than Airbnb. When I found a home in the perfect location of London, with everything our family needed, I booked it. From there Veeve stepped in and made the entire process incredibly efficient. They sent timely email correspondence with a rental agreement and laid out when payments would be due. They sent additional reminder communications prior to our arrival, and arranged to have a representative meet us at the property to help us gain access and provide important instructions. It was a very pleasant and professional experience from start to finish.
March 10, 2024
Unprompted review
Reply from Veeve
Hi Brian, thanks for taking the time to leave a review. We are delighted you liked the property and found the process and communication with the team easy. We hope to welcome you again soon! Best wishes, The Veeve Team
Excellent experience with Veeve
Excellent experience with Veeve. Great service. Thank you.
March 6, 2024
Unprompted review
Reply from Veeve
Hi, thanks so much for the review. We are delighted you enjoyed your stay in London, and we hope to welcome you again soon! Best wishes, The Veeve Team
Hoxton property was incredibly noisy
Hoxton property was incredibly noisy - impossible to relax or sleep properly. It also felt quite musty and tired - not the quality property it appeared from the website.
March 7, 2024
Unprompted review
Reply from Veeve
Hi Anna, thank you for your feedback. We are sorry you were underwhelmed throughout your stay due to the noise in the building. Had we known during your stay we would have made the necessary actions to ensure your comfort was met. We will also investigate your feedback regarding the home not being up to standards. Best wishes, The Veeve Team
Good service
Very good for me and my friends. Thank you for your service.
March 8, 2024
Unprompted review
Reply from Veeve
Hi Anna, thanks so much for the review. We are delighted you enjoyed your stay in London, and we hope to welcome you again soon! Best wishes, The Veeve Team
1 week London stay
Veeve managed the property that we stayed in well. They responded to our needs quickly and were very forthcoming in terms of what they can and cannot provide. Overall, very professional and thoughtful.
March 7, 2024
Unprompted review
Reply from Veeve
Hi Amir, thanks for taking the time to leave a review. We are delighted you enjoyed your stay and found the communication with the team easy. We hope to welcome you again soon! Best wishes, The Veeve team
Great Moment !
Communication with the Veeve team is quick and easy. You arrive in an old building, via a staircase that's a little narrow, BUT the flat is comfortable and warm. There's plenty of storage space and the kitchen is fully equipped. There is a bus stop just outside and the tube to central London is 8 minutes away. Located 2 steps from Portobello Road, the area is very nice! Really, a wonderful discovery. We'll be back!
March 6, 2024
Unprompted review
Reply from Veeve
Hi Christophe, thanks for taking the time to leave a review. We are so pleased that you liked the property and the neighborhood so much and found the communication with the team so helpful. We hope to welcome you again soon! Best wishes, The Veeve Team
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