This very nice apartment was centrally located (near the Chatelet Theatre) and, although on a bustling street, presented us with no noise problems even though we were there on New Year's Eve. The pre... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
There are no words to explain how much we adore our experience. Our apartment spoke to a poets soul and it was in a great location. The Veeve crew were on top of all questions we had, and were an ema... See more
This mansion truly blew our minds with its incredible facilities and the wide range of options available. The house is extremely comfortable and perfect for a group to spend quality time together wit... See more
Company replied
Unfortunately, selling process is very smooth. However customer experience is the total opposite. Among the most notable issues we have: 1. House is 18*C degree inside while outide is 13*C. 2.... See more
Company details
Written by the company
Established in London in 2011, Veeve has become a distinguished name in premium short-term rentals, welcoming discerning travellers into some of the most desirable homes across UK and Paris. We have curated an exclusive portfolio of beautifully designed primary and secondary residences, each offering a refined and authentic alternative to traditional luxury accommodation. At Veeve, we specialize in pairing homeowners with guests who seek a true sense of place. Homes where character, comfort, and elegance come together effortlessly. Whether travelling for business or leisure, our guests enjoy the privacy, warmth, and sophistication that only a real home can provide. Our reputation is built on trust, exceptional standards, and meticulous care. With a dedicated 24/7 professional service team, we ensure every stay and every home is managed with the highest level of attention. From tailored guest support to seamless homeowner services, Veeve delivers a consistently elevated experience. We invite you to explore our curated collection, discover opportunities for listing your home, or connect with our expert team at: https://www.veeve.com/en-gb
Contact info
210 NEW KINGS ROAD LONDON, SW6 4NZ, London, United Kingdom
- +44 (0)20 7993 5599
- guest.enquiries@veeve.com
- www.veeve.com
Hasn’t replied to negative reviews
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
The flat was homely and well kitted…
The flat was homely and well kitted out. Unfortunately the bathroom smelled and did not feel clean. We had it cleaned again but the smell returned shortly thereafter. Shame as otherwise it was a great stay.

Reply from Veeve
An enjoyable stay
It was a great space for 5 people. The apartment was as described and it’s tastefully decorated.

Reply from Veeve
We really loved the apartment
We really loved the apartment. It was definitely the experience we were looking for being a classic Parisian apartment and the location perfect to all the sites. The apartment gave us the option to cook as well if we wanted to. There was definitely no need for a car.

Reply from Veeve
Amazing service.
Amazing service.
Apartment was amazing and in a great location.

Reply from Veeve
Amazing service amazing house
The house was amazing
The guest service were always replying as soon as they can
The only problem was the leakage problem and the fire alarm which was not solved till the second day but veeve gave me the night for free thankz for them

Reply from Veeve
Good location
The location is amazing and the place is comfortable. I would rate this place 5 stars but it needs some maintenance. The shower in the master broke. The tv in one of the rooms doesn't work. The smart lightning system doesn't work right, you have to hold the button in some of the rooms for a very long time to turn out the lights. The bathtub in the master has a bubble jet, but it didn't work. All the small broken things really take away from what should be an amazing luxury experience b

Reply from Veeve
From start to finish the booking was professionally managed
From start to finish the booking, check in and check out process was very easy.The company responded quickly and constructively to every enquiry we made.The lady who met us was pleasant and professional.

Reply from Veeve
The house met our expectations with a big exception
The house totally met our expectations. It was as pictured and was very clean. The neighborhood was great too. Our only complaint was that no cleaning supplies or other basics, like tea, detergent, plastic wrap, etc. were included. For instance, we had to go to the shop to buy detergent in order to use the dishwasher. I have rented many places over the years and it was the least well equipped of any we have stayed in, both in Europe and the US. I would recommend this house but would suggest including supplies in order to get a five star rating.

Reply from Veeve
Veeve Team is really great!
Veeve Team is really great!! We had a problem in an apartment in Paris and the solved the problem very fast and efficiently.
We will surely book with them another time

Reply from Veeve
The house was excellent and on a very…
The house was excellent and on a very nice location

Reply from Veeve
Wonderful experience with Veeve
The team of Veeve was extremely professional from the day I booked my accommodation. They were incredibly meticulous in all the details related to my stay. Everything I saw in the picture was true when I checked in. Elizabeth greeted my family and I despite the fact that my plane arrived London quite early. She was in front of the building waiting for me. I will definitely repeat this wonderful experience with Veeve.
Shakir

Reply from Veeve
Great communication
Great communication, before our stay, during and after. The house was exactly the same as the photos+description.

Reply from Veeve
We had a lovely stay
We had a lovely stay! The flat was exactly as described. We appreciated the proactive communication from the Veeve team.

Reply from Veeve
Week stay in Shepherd’s Bush
My family had a wonderful stay here for a week as we needed to be close to my wife’s relatives who live in the area. The spacious home is well located near the Tube station yet in a quiet, leafy road. A neighbour told me, “We’re in the country here!” The house is Georgian I think, but kitted out (recently?) with all mod cons and so thoughtfully and uniquely decorated that I think the owners must be involved in the decorating biz. This is a home, not an IKEA-filled investment property with only four forks, spoons, and knives and an Audrey Hepburn print on the wall and therefore as comfortable and welcoming as a friend’s house. The garden is lovely and the whole place is somewhere you want to spend time. The owners use Veeve as managers, who were responsive and professional for the whole experience, with an exceptionally on point greeter. The extra admin involved in the process may be daunting for those used to the hands off Airbnb process, but worth it in the end. Hope to book again!

Reply from Veeve
Veeve - reliable and excellent service
Veeve is a company I have now used on a number of occasions. The deliver the product & services they promote and their staff are always unfailing polite, professional and helpful. Five stars from me!

Reply from Veeve
Amazing location and distribution of…
Amazing location and distribution of the loft. Very peaceful and easy to find. So many things close, Mouling Rouge, bakeries, market, restaurants. WIFI is great also. No doubt will recommend.

Reply from Veeve
Great experience with this company
Great experience with this company! We spent a total of five nights staying at their location in Paris. It was excellent. The place was conveniently located just a few minutes walk to a nearby grocery store, which had a bakery with fresh croissants and baguettes daily. Less than a 1-minute walk provided us with a nice view of the Eiffel, but we were able to reach the park in under 15 minutes! The place was comfortable and spacious for my family of five. Highly recommend staying at this location or another property managed by Veeve!

Reply from Veeve
Great Service
A welcome at 06.30am !
A wonderful home, and great organisation and advise on the area etc

Reply from Veeve
Lots of London
The property was in the perfect residential area. It is close to the underground and the overground trains. If you want a real English experience, this is the house for you.

Reply from Veeve
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.






