Banner for Vegas.com

Vegas.com Reviews 173,716

TrustScore 4.5 out of 5

4.6

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Review summary

Created with AI, based on recent reviews

Considering 10,711 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently highlight the helpfulness and knowledge of the staff, making the booking process smooth and enjoyable. People appreciate the user-friendly website, which makes it easy to find and purchase tickets, often at competitive prices. Many consumers find the overall experience efficient and convenient, especially for booking multiple attractions in one place. However, some people were dissatisfied with issues like incorrect name transfers to airline systems, leading to extra steps for correction. A few others also felt that the website occasionally had glitches during the reservation process or that advertised prices sometimes increased with additional fees at checkout.

What people talk about most

User experience

Customers consistently note positive experiences with user experience. Many reviewers found the website easy... See more

Website

Customers had positive experiences with the website, finding it easy to navigate, search, and use for... See more

Staff

Reviewers highlight positive aspects of staff. Customers consistently praise the helpfulness,... See more

Price

People report positive experiences with price, often finding great value and low costs. Many customers... See more

Booking process

Reviewers mention positive feedback about the booking process. Customers found it easy to book reservations,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

We somehow received tickets for seats other than the ones we meant to order. A call to customer service put us in touch with a representative named Sherry. She was friendly and knowledgeable. She t... See more

Rated 5 out of 5 stars

I was so lucky to have Maureen as my consultant. She was very friendly and a great personality made me feel very comfortable figuring our destination!!! She knew her stuff. I will recommend her to... See more

Rated 5 out of 5 stars

Called to ask a question and was connected to the nicest lady, Nancy. She made the purchase process very quick and simple. I was buying tickets for me and another couple. She even let us split our pur... See more

Rated 5 out of 5 stars

So, I was very specific about the seats I wanted for a show.....researched it ---was on your site for a couple days and finally made a purchase....and before I knew it--the purchase went through BU... See more


Company details

  1. Travel Agency

About Vegas.com

Written by the company

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Vegas from the Inside
It's no secret that Vegas.com is the authority on all things Vegas. Our talented staff lives here, so we know a thing or two about enjoying this city to the fullest. Whether you need inside information on Vegas hotels with the best amenities, want a great deal on top-selling shows, or you're searching for suggestions on the best buffets in town, we're here to help. Vegas.com is your one-stop shop for the best deals on Las Vegas shows, hotels, tours, attractions, and more.

skyline

You've Got Questions? We've Got Answers.
Our Customer Care team prides itself on providing excellent customer service for all your Vegas vacation needs. We're trained experts on helping you choose and book the airfare, hotels, shows, attractions, and more that will tickle your fancy. Give us a call, we're here to help.

Customer Support
Vegas Hotels
Vegas Shows
Vegas Deals

Contact info

4.6

Excellent

TrustScore 4.5 out of 5

174K reviews

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Rated 3 out of 5 stars

Issue with ticket purchase

Issue with ticket purchase. Email never received confirming. Sent to an incomplete email even though the correct one was on file. Called support, the young lady resent email then when clicking on link nothing there. Said to check my files. What??? Nothing there plus the young lady didnt know how to fix nor offer to redirect me or find out for herself. Called a second time, young gentleman figured it out so now all ok, recd ticket. This is way too cumbersome and doubt I will use your site again.

May 14, 2026
Rated 5 out of 5 stars

BEST DEAL

Booking our flights & hotel were so easy on this site and we got the BEST DEALS! Bye bye Travelocity and Expedia... THIS is the site for Vegas packages.

May 16, 2026
Rated 5 out of 5 stars

I saved 20% by booking here

I saved 20% by booking here instead of directly with the venue. Not knowing my schedule, I waited to book same day. It was easy to do. I checked other discount sites while planning my trip and this site offered the best discount for this venue.

May 15, 2026
Rated 5 out of 5 stars

Booking is easy!

Booking is easy. They give you all of the information needed to make an educated decision on your purchase.

May 15, 2026
Rated 5 out of 5 stars

Really enjoyed the Cirque du Soleil…

Really enjoyed the Cirque du Soleil performance of "O". Really happy we got tickets at the earlier time. And our taxi drivers were great. Also enjoyed our stay at Southpoint Hotel where we stay for our bowling tournament. All in all, was a good week.

May 8, 2026

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