Veico Car Rental Reviews 17

TrustScore 4.5 out of 5

4.6

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Company details

  1. Car Rental Agency

Written by the company

Veico is the car rental company that offers you honestly low prices, with insurance and taxes included. Plus, recent models and warm, professional service. With us what you see is what you pay, with no unpleasant surprises or hidden charges. *** Somos arrendadora de autos que le ofrece precios honestamente bajos, con seguros e impuestos incluidos. Además, modelos reciente y un servicio profesional y cálido. Con nosotros lo que ve es lo que paga, sin sorpresas desagradables ni cargos ocultos.


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

17 reviews

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Rated 5 out of 5 stars

Mazatlan Veico Car Rental was perfect

Mazatlan Veico Car Rental was a very nice experience.
Everything from good cars, free mileage, pick-up & drop off to excellent customer service.
This was an extreme pleasure to work with Christian for my sightseeing around Sinaloa & Nayarit in his vehicles.
Best place to rent & explore from in Mexico.

December 18, 2025
Unprompted review
Veico Car Rental logo

Reply from Veico Car Rental

Thank you very much for sharing your experience. It’s a pleasure to know that your time renting with Veico Car Rental in Mazatlán was so positive and that our vehicles, free mileage, and pick-up & drop-off service met your expectations. We’re especially glad Christian helped make your sightseeing across Sinaloa and Nayarit such an enjoyable experience. We truly appreciate your recommendation and look forward to welcoming you again on your next trip.

Rated 5 out of 5 stars

Excellent service

Excellent service, no surprises.
Team very friendly.

February 19, 2022
Unprompted review
Veico Car Rental logo

Reply from Veico Car Rental

Srita. Alfaro, thanks for your business and for taking the time to write about your experience with Veico. We are glad to know that we have met your expectations. We look forward to serving you soon!

Rated 5 out of 5 stars

Hands down the best car rental company…

Hands down the best car rental company in Mexico. Professional service, great cars in mint condition, and honest pricing. No hidden costs at all.

January 14, 2022
Unprompted review
Veico Car Rental logo

Reply from Veico Car Rental

Mr. Adams, thank you for your business and for your endorsement. We look forward to serving you again on your next trip to Cancun.

Rated 2 out of 5 stars

Cheap rental, BIG headache

We were told that we would have someone pick us up and take us to a location from the Cancun airport and no one ever came nor was anyone answering the phone. We then got a $40 taxi after an hour of waiting and could not find the location of the rental place. After a lot of frustration and thinking we got scammed, they finally called my phone and told our cab driver how to get to the location. Turns out it is under a completely different name in Cancun "Premier". Once we got there it was smooth sailing but the late opening time of the location made us have to return the car the night before our flighting adding additional travel expenses. The rental was cheap but the gas was not. I do not know if I would recommend the Cancun branch of Veico or in this case "Premier" unless you're willing to sacrifice a very cheap rental car for a BIG headache.

January 12, 2021
Unprompted review
Veico Car Rental logo

Reply from Veico Car Rental

Dear Miss Retzer, thank you for your comments. We are very sorry to hear that this time our service was not up to your expectations.

Most of the time we fulfill all bookings by ourselves, however, in periods of high demand, we may use third parties to fulfill some of the bookings. Our intent is to guarantee that a car is available for every booking we get.

Even when the service was provided by a partner, we are committed to your satisfaction. That is why we have refunded $40 via Paypal, for the taxi expense. We have also sent you an email with an electronic credit for $50 redeemable within a year.

Please accept our apologies and consider giving us the opportunity to serve you again. We will make sure this time you get the superior level of service you deserve.

Rated 5 out of 5 stars

Excellent car rental option !!

Best option for car rental, without going to the big names. Reliable hassle free with the best customer service. Very affordable.

December 14, 2019
Unprompted review
Veico Car Rental logo

Reply from Veico Car Rental

Thank you, Mr. Galvan, for your kind comments. We look forward to serving you again soon.

Rated 5 out of 5 stars

Excellent service,better place for car…

Excellent service,better place for car Rental Ever no hidding fees, the price you see on line Its the same you paíd, thanks

February 19, 2019
Unprompted review
Veico Car Rental logo

Reply from Veico Car Rental

Mr. Moreno, thank you for your business and for taking the time to write about your experience with Veico. We look forward to serving you again soon!

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