Today Adelaida Alvear was amazing helping me renu my insurance policy! She got into that system and found me a great policy. I've never work with an insurance agent that was more informative an... See more
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I was working with Yadira at Velox. My company provides finance brokerage for equipment sales, and Yadira was fantastic. So fast and responsive. She also thought of any problems/questions that may com... See more
Company replied
This auto insurance company has always been great. The customer service is impeccable. I’ve never had any problems anytime I’ve called. They’ve always answered. They’ve always given me the right answe... See more
I have been looking for a different insurance carrier for my 2007 Ford F-150. Someone suggested Velox auto insurance, so I gave them a call. I was so impressed and elated to find such professiona... See more
Company details
- Auto Insurance Agency
- Commercial Insurance Company
- Home Insurance Agency
- Insurance Agency
- Personal Insurance Company
- Renter's Insurance Agency
Written by the company
Velox® Insurance is one of the Southeast’s premier insurance agencies providing quality, affordable insurance coverage. In addition to providing affordable auto insurance, we also save your money by providing affordable insurance options on your home, motorcycle, professional liability, rental, business owners insurance policy, commercial and builders risk insurance.
Contact info
United States
- www.veloxinsurance.com
4.6
Excellent
198 reviews
Hasn’t replied to negative reviews
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Fast easy and convenient
December 31, 2023
Reply from Velox Insurance
Thank you for your positive review! Velox appreciates you!
Quick and easy
December 30, 2023
Reply from Velox Insurance
Velox thanks you for your positive review and we hope to see you soon!
Quick and easy
January 2, 2024
Unprompted review
Reply from Velox Insurance
Hello Nikolay, thank you for taking the time to leave us a 5-stars review! Thank you for choosing Velox.
Reply from Velox Insurance
Thank you for your feedback and we are sorry for any inconvenience. Please reach out to our agents in order to verify more details.
Very helpful and came through when I…
Very helpful and came through when I needed them mòst..
December 20, 2023
Reply from Velox Insurance
Hello Sade, thank you for your positive review. We love to know Velox was able to help you to get the best insurance.
Very good service
Very good service, Ismael helped me out and he was awesome and explained everything so well.
December 14, 2023
Unprompted review
Reply from Velox Insurance
Hello Rashun, thank you for letting us that Ismael was an excellent agent and that everything was quick and easy for you. Thank you for choosing Velox.
No after- hour service and No roadside…
No after- hour service and No roadside assistance and I am paying 2x a month payment!! I let a friend talk me into this insurance. RIP OFF
December 8, 2023
Unprompted review
Reply from Velox Insurance
Hello Sharon, we apologize for the inconvenience and we hope to do things right. Please do not hesitate to call us so we can further investigate the issue.
You won’t be told everything up front
Having to pay twice in once month is wildddddd! And being told after you purchase feels like a scam really. On top of already trying to give a second chance after my previous policy was just cancelled for no reason while I was riding around for two days uninsured could’ve gone to jail!!!!! Not cool at all.
December 2, 2023
Reply from Velox Insurance
Thank you for your feedback about our service. We’re really sorry to hear about your recent experience with our company. Customer Service is highly important for us. In order to assist you better, please provide to us your contact or policy information, to follow up with you.
We would like to investigate this issue further.
Thanks so much for the great prices!
November 16, 2023
Reply from Velox Insurance
Thank you for letting us know you got the best price with Velox.
Good price and easy to navigate
Have a very good price and large choice if companies
November 18, 2023
Reply from Velox Insurance
Hello Stephanie, thank your sharing your review with the community. We're happy you found the best price for your car insurance. Velox looks forward to see you soon.
Great staff
Great staff! Great guidance. Effective at saving money for on insurance. Andre has a great attitude and is very skilled. Addressed all needs and was effective, quick, and knowledgeable.
November 17, 2023
Unprompted review
Reply from Velox Insurance
Hello Ter, thank you for taking the time to share your experience with us. We will share this with Andre and the office. At Velox we pride ourselves in offering the best service possible.
The customer service
November 12, 2023
Reply from Velox Insurance
Thank you for your positive review! Velox appreciates you!
I had an amazing experience with Velox…
I had an amazing experience with Velox insurance. The agent was knowledgeable, tailored coverage to my needs, and provided excellent communication, making the experience smooth and satisfying.
November 13, 2023
Unprompted review
Reply from Velox Insurance
Hello Ephrem, thank you for your 5-stars review! We love to know our agent left such a positive impression on you. At Velox we work hard to always assist you better.
Reply from Velox Insurance
Hi Debby, we look forward to finding better ways to serve you. Thank you for choosing Velox. Have a great day!
It was quick and easy and more…
It was quick and easy and more importantly availability on the weekends is great
November 5, 2023
Reply from Velox Insurance
Hello Phillips, at Velox we always improve our services in order to assist you better. Thank you for choosing Freeway.
Great experience and customer service…
Great experience and customer service from Ji Johnson.
November 6, 2023
Unprompted review
Reply from Velox Insurance
Hello Lucyanne, we're happy you had a great experience with Ji. We will share this with the office and we thank you for being part of our Velox family.
The price and the web site
November 1, 2023
Reply from Velox Insurance
Thank you for your 5-stars review. Velox appreciates you.
It was easy to do the application…
It was easy to do the application online and purchase.
October 28, 2023
Reply from Velox Insurance
Hello Cecily, we love to know the process of getting your insurance was easy for you. Velox appreciates you!
Service was grate and to be honest they…
Service was grate and to be honest they got me the best rates.
October 26, 2023
Reply from Velox Insurance
Thank you for your review about our service. We're happy you found the best price with Velox.
Best car insurance ever.
October 28, 2023
Reply from Velox Insurance
Thank you for sharing your experience with Velox today. Enjoy the rest of your day!
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