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Venba Fragrance Reviews 

5,253
•
TrustScore 5 out of 5

4.9

Perfume Store
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Review summary

Created with AI, based on recent reviews

Evaluating 2,380 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the impressive selection of unique and hard-to-find authentic fragrances, often available as samples or smaller sizes, allowing for confident purchases. Many people appreciate the competitive and attractive pricing, making high-quality fragrances accessible at a great value. Reviewers frequently highlight the exceptionally fast shipping and well-packaged orders, ensuring products arrive quickly and intact. This positive experience, combined with responsive communication, leads many consumers to express high satisfaction and a strong intent to make future purchases.

What people talk about most

Product

Consumers find product to be positive, often praising the unique selection of authentic fragrances,... See more

Delivery service

Reviewers mention positive feedback about delivery service, with many praising the consistently fast shipping... See more

Price

People report positive experiences with price, consistently finding competitive and great prices for... See more

Quality

Users describe positive interactions with quality, consistently praising the authenticity of products and the... See more

Order

Customers had positive experiences with order, praising the ease of the ordering process and the timely... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Great service and so easy to find the perfume samples I choose to order. The selection was wonderful and my order was received in a timely manner. My order arrived in an adorable box and the samples... See more

Rated 5 out of 5 stars

Venba was one of the only US retailers that carried Mon Santal by Astrophil & Stella. My item was packaged well and shipped quickly. I will definitely patronize this business again!

Rated 5 out of 5 stars

By being able to purchase items in smaller ml’s is a great thing. Plus it allows one to see if the fragrance is best for them before purchasing larger bottles. I have enjoyed the fragrance I have orde... See more

Rated 5 out of 5 stars

This was a hard fragrance to find. I was notified it was back in stock and I was able to buy it. Shipping was fast and the item was exactly what i was expecting. I'm very happy with my purchase and ha... See more

Company details

  1. Perfume Store

Written by the company

Venba Fragrance is a trusted fragrance discounter that makes it easy to try niche and designer perfumes without the expensive price tag. We source exclusively from trusted suppliers and offer authentic fragrances at discounted prices. With 150,000+ orders fulfilled and all shipments sent from our U.S.-based warehouse, Venba makes niche fragrance more accessible and affordable.

Contact info

4.9

Excellent

TrustScore 5 out of 5

5K reviews

5-star
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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 25% of negative reviews

Typically takes over 1 month to reply

How this company uses Trustpilot

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4.9

All reviews

(5,253)

2,267 reviews in the last 12 months

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Rated 5 out of 5 stars

I ordered cologne from Venba and was…

I ordered cologne from Venba and was surprised at how quickly it was delivered. They kept me updated and even thanked me for my purchase. When the cologne got here it was not damaged as well as not fake, which was my biggest concern because I don't usually like to by cologne online. Overall, pretty happy with my experience.

July 15, 2026
Unprompted review
Rated 5 out of 5 stars

Venba is the best source for frshrances…

Venba has always been a reliable source of high end fragrances. Reasonable prices and super fast shipping. Also when other sites don't have a fragrance I'm looking for Venba always comes through. My number 1 source for my fragrance purchases!

July 23, 2026
Unprompted review
Rated 5 out of 5 stars

Honest & Amazing

I had an unfortunate issue with my recent order when my bottle of Tom Ford Lost Cherry was missing from the package upon delivery. Naturally, I was disappointed, but what truly stood out was how Venba handled the situation.

After contacting customer service and providing photos of the package, Elizabeth responded incredibly quickly and immediately took ownership of the issue. She arranged a replacement without any hassle and even offered to send photos of the replacement package and shipping label before it was shipped, which gave me a great deal of peace of mind.

When the replacement arrived, it was packaged securely and arrived exactly as expected. The entire process was handled with professionalism, transparency, and genuine care for the customer. It’s refreshing to see a company stand behind its customers and resolve an issue so efficiently and honorably.

While it’s unfortunate that the original shipment had a problem, the way Venba handled it completely restored my confidence in them. Mistakes can happen with any business, but what matters is how they’re addressed—and Venba exceeded my expectations.

I wouldn’t hesitate to purchase from them again. Highly recommended for their excellent customer service, integrity, and commitment to making things right.

July 16, 2026
Unprompted review

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