Verbatim Reviews 30

Verbatim hard drives have some of the best technology out there, best format, good price and good technology, they even sell CDs and USB memory's.

The quality is very good and last long time, for the price you pay it's very worth it.

Their company gets 5 out of 5 for quality products.

This company is trash. They offer BD-RE DL optical media which is blue ray rewritable disks with a capacity of 50Gb and charge a small fortune for them! What are we in the dark ages? Rewriteable optical media is critical for computer data backups. The ability to wipe disks or rewrite them for this purpose is critical for backing up personal private data. The market for rewritable high capacity optical media is held back by companies like this. Rewritable CDs, DVDs, and BD (blue ray) have been around for ages and we still have to pay an arm and leg for it. I'd like to see the market improve with lower cost high capacity rewritable optical media. Today's only real option for backing up personal data to prevent computer disasters is hard drives and hard drives love to fail, the whole reason for backups!

I purchased an SSD that stopped working after just a few months. As it was still under warranty, I contacted Verbatim to request a repair or replacement. However, after two weeks, they haven't responded to my emails, and the phone number listed on their website is inactive.

Such poor customer service is always unacceptable, but in this case, it also prevents customers from exercising their right to a replacement for a defective product—which is illegal. At this point, it feels more like a scam than a legitimate company.

Brought blank BDXL Blurays cost a small fortune and one of the 5 disks where warped, three of them failed to burn so £49 odd down the drain and they won’t return support emails, they are really disgusting company to deal with.

Truly had a seamless experience with Mona at Verbatim Pharma! She is knowledgeable, and was able to guide me through the entire process. I could not recommend her enough! Thanks Mona!

The worst mouse I ever bought in my 25 years of using the computers

They should stick to producing blank optical media. I tried to do the right thing and reported a recurring problem with an optical drive in the hope of helping them make it better. Since encountering the issue, I read a lot of reviews complaining of the same thing, so it's a problem with the whole model and not just my unit. Other companies in the past have usually been very grateful for a detailed bug report. Instead, Verbatim customer service repeatedly insulted my intelligence and question my competence. (By the way, I work in tech, so I think I understand computers pretty well.) Their representative used very patronising language in all their replies and included either blatant lies or instances of serious lack of knowledge (probably the latter) such as not knowing the difference between BIOS and UEFI, believing that VLC can't play Blu-ray discs, and getting different versions of Windows mixed up. This kind of behaviour is so unprofessional that from now on I will only ever buy blank media from them (since I've never had any issues with them), but I wouldn't buy any other product from Verbatim even if they were the last company in the world.

Very poor customer service. I had a 1TB external hdd which failed after 3 months. Took a number of email messages to get them to send RMA. Returned drive but they say they haven't received it despite supplying them with a screenshot from Royal Mail saying it was delivered on 27th March. No response to the email with the screenshot attached. Will not buy another Verbatim drive.

Decent speeds, can work on their durability. Talking about usb sticks, i haven't tried their external hard drives.

One star I would give zero stars but that’s not an option terrible customer service accuses you of making different stories can gladly say I will never be buying another product by this company terrible terrible terrible save your money and buy from elsewhere

Been using their mediums for a long period now, and haven't had any issues whatsoever. Best ones imho money can buy.