DO NOT purchase from this VERILUX site. Their return policies are pathetic. Takes months for refund, that too after the item reaches the company and deducting the return courier chrgs. if ur not sure... See more
Company replied
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See what reviewers are saying
I am extremely disappointed with my purchase from Verilux. I ordered the ZORBES Replacement Ear Pads for JBL Headphones, which were clearly advertised as compatible with multiple JBL models, inclu... See more
Company replied
I purchased a HappyLight Duo 2-in-1 Light Therapy & Task Floor Lamp from Verilux. The pole doesn't fit securely inside the base and is wobbly. The light switch doesn't work with my wall switch. The qu... See more
Company replied
On the Verilux Smartlight Productivity Lamp VD12, the advertised 10,000 hours of lightbulb use is a joke and a lie. I would have had to use the lamp daily for at least 10years to meet this longevity s... See more
Company replied
Company details
Written by the company
We at Verilux, the Healthy Lighting Company, are proud to be a leader in healthy lighting solutions and creator of the HappyLight. Whether you need great light for study, work, hobbies or therapy, we are commited to providing you with a product that has a postive impact on you and your family.
Contact info
United States
- (714) 668-0300
- info@verilux.com
- www.verilux.com
1.3
Bad
1K reviews
No history of asking for reviews
This company hasn't invited their customers, so reviews may not be representative
Replied to 100% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Excellent customer service experience.
December 26, 2018
Unprompted review
I didn’t leave much time for a…
I didn’t leave much time for a Christmas delivery but the light came before Christmas. Thanks!
December 26, 2018
Unprompted review
Optimistic in West Virginia
I have been using my Verilux Sun Light lamp for 2 weeks now. As the winter comes on, I am confident it will help my SAD be less debilitating than in past winters. We will see...
December 26, 2018
Unprompted review
Service was great and quick!
December 26, 2018
Unprompted review
Fantastic service!
December 26, 2018
Unprompted review
This little light of mine I’m gonna let it shine...
Purchased one each for my son and husband, both said it really worked for them!
December 25, 2018
Unprompted review
Definitely needed for Alaska's long…
Definitely needed for Alaska's long dark winters
December 25, 2018
Unprompted review
Order was delivered as promised but…
Order was delivered as promised but only one of the two sanitizing wands works. Have to figure out how to get the non working one replaced.
December 25, 2018
Unprompted review
Easy online purchase and prompt delivery
Easy online purchase and prompt shipment. Maybe a couple more reassuring notificationsand a link to tracking would round out otherwise good service.
December 25, 2018
Unprompted review
pleased
Arrived earlier than expected. Great quality. Very pleased.
December 25, 2018
Unprompted review
We have always had good service and…
We have always had good service and products from Verilux. Very pleased with this company.
December 25, 2018
Unprompted review
Have only been using for approximately…
Have only been using for approximately 2 weeks but I feel it has made an improvement in my overall mood and feelings. Will keep using it!
December 25, 2018
Unprompted review
Great transaction and fast shipping
December 25, 2018
Unprompted review
I ordered floor lamp on a Friday…
I ordered floor lamp on a Friday evening on December 14th. Gave me estimated arrival date on the 24th. I was concerned that it would not arrive in time for Christmas gift. The ordered shipped on 17th and I received regular emails update shipment during the week. I received the floor lamp today and wrapped it and it is under tree for opening on Christmas morning. Verilux makes quality product and I would purchase product from them again.
J Scott
December 25, 2018
Unprompted review
Love the light and great service!
December 25, 2018
Unprompted review
My wife loves it.feels it's working on…
My wife loves it.feels it's working on her SAD. Only using it for two weeks.
December 25, 2018
Unprompted review
I love it! Best purchase I’ve made for my well being
So far Ive used the Happy light portable for 2 days and already I feel more awake and not so tired theoughout the day. I highly recommend this product for people who have winter blues.
December 25, 2018
Unprompted review
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