Verilux Reviews 1,490

TrustScore 1.5 out of 5

1.3

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Rated 1 out of 5 stars

DO NOT purchase from this VERILUX site. Their return policies are pathetic. Takes months for refund, that too after the item reaches the company and deducting the return courier chrgs. if ur not sure... See more

Company replied

Rated 1 out of 5 stars

I am extremely disappointed with my purchase from Verilux. I ordered the ZORBES Replacement Ear Pads for JBL Headphones, which were clearly advertised as compatible with multiple JBL models, inclu... See more

Company replied

Rated 1 out of 5 stars

I purchased a HappyLight Duo 2-in-1 Light Therapy & Task Floor Lamp from Verilux. The pole doesn't fit securely inside the base and is wobbly. The light switch doesn't work with my wall switch. The qu... See more

Company replied

Rated 1 out of 5 stars

On the Verilux Smartlight Productivity Lamp VD12, the advertised 10,000 hours of lightbulb use is a joke and a lie. I would have had to use the lamp daily for at least 10years to meet this longevity s... See more

Company replied

Company details

  1. Pharmacy

Written by the company

We at Verilux, the Healthy Lighting Company, are proud to be a leader in healthy lighting solutions and creator of the HappyLight. Whether you need great light for study, work, hobbies or therapy, we are commited to providing you with a product that has a postive impact on you and your family.


Contact info

1.3

Bad

TrustScore 1.5 out of 5

1K reviews

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No history of asking for reviews

This company hasn't invited their customers, so reviews may not be representative

Replied to 100% of negative reviews

Typically replies within 24 hours

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Rated 5 out of 5 stars

Great All Around Experience!

Great company, product, and service. My order arrived on time and the packaging/instructions made the set-up easy and quick. I can definetly tell the benefits of using the Happy Light. It really helps on those cloudy mornings and days. My focus has also noticeably improved as well. I could not be more happy with my customer experience and product! I can't wait to see what Verilux offers in the future!

January 15, 2019
Unprompted review
Rated 5 out of 5 stars

Happy Lights have been making me happy for YEARS!

I ordered 2 Happy Light Lucents, 3 Happy Light Touches with timer, 1 desk lamp and a magnifier. These are all for myself and my daughter to use at home and work. Ive been using a Happy Light I purchased at a lighting store years ago and I feel it does make me happier during the winter months of South Dakota, and throughout the year. They all came on time and in perfect condition. I am now placing an order for more that my son will use! Next Christmas I plan on purchasing them for gifts for my family in North Dakota. Love the Happy Lights! I would recommend the Happy Light Co to anyone. Thanks for great service and great products!

January 15, 2019
Unprompted review
Rated 4 out of 5 stars

BALLAST REPLACEMENT

EXCELLENT SERVICE AND DELIVERY REGARDING NEED FOR A REPLACEMENT BALLAST. ONLY DRAWBACK WAS THE NEED FOR A BALLAST REPLACEMENT IN THE FIRST PLACE.

January 14, 2019
Unprompted review
Rated 5 out of 5 stars

Happy Customer

This company truly wants to please their customers. I had to exchange one of their products online, and a customer service representative cheerily helped me with this promptly.

January 13, 2019
Unprompted review
Rated 5 out of 5 stars

I was hopeful but skeptic the light…

I was hopeful but skeptic the light would help me. I am now a big fan after one week of use and would recommend it to anyone who gets more depressed in the winter. Also, the light is beautiful and unobtrusive.

January 12, 2019
Unprompted review
Rated 2 out of 5 stars

Wrong part was delivered.

January 12, 2019
Unprompted review
Verilux logo

Reply from Verilux

Hi Cyn,

Thank you so much for reaching out to us, and I'm sorry to hear that you received an incorrect part! We of course want to help you with this any way we can. Please contact us at hello@verilux.com or call us at 1-800-786-6850 and we will be happy to help!

Best,
Cathy

Rated 3 out of 5 stars

Caution........how is your product being shipped?

Upon receiving my purchase, I was hopeful nothing was damaged. The packaging was very “brow-beaten”. Luckily everything was safe. It’s disappointing my purchase didn’t mean that much to the carrier.

January 12, 2019
Unprompted review
Verilux logo

Reply from Verilux

Hi Deborah,

I'm so sorry to hear that your package arrived in less than perfect condition. Thank you for letting us know, we will absolutely pass this on to our warehouse. It's much appreciated and if you have any any questions you can always reach us at hello@verilux.com or 1-800-786-6850.

Best,
Cathy

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