DO NOT purchase from this VERILUX site. Their return policies are pathetic. Takes months for refund, that too after the item reaches the company and deducting the return courier chrgs. if ur not sure... See more
Company replied
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DO NOT purchase from this VERILUX site. Their return policies are pathetic. Takes months for refund, that too after the item reaches the company and deducting the return courier chrgs. if ur not sure... See more
Company replied
I am extremely disappointed with my purchase from Verilux. I ordered the ZORBES Replacement Ear Pads for JBL Headphones, which were clearly advertised as compatible with multiple JBL models, inclu... See more
Company replied
I purchased a HappyLight Duo 2-in-1 Light Therapy & Task Floor Lamp from Verilux. The pole doesn't fit securely inside the base and is wobbly. The light switch doesn't work with my wall switch. The qu... See more
Company replied
On the Verilux Smartlight Productivity Lamp VD12, the advertised 10,000 hours of lightbulb use is a joke and a lie. I would have had to use the lamp daily for at least 10years to meet this longevity s... See more
Company replied
We at Verilux, the Healthy Lighting Company, are proud to be a leader in healthy lighting solutions and creator of the HappyLight. Whether you need great light for study, work, hobbies or therapy, we are commited to providing you with a product that has a postive impact on you and your family.
United States
No history of asking for reviews
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Replied to 100% of negative reviews
Typically replies within 24 hours
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excellent service. very fast delivery.
Great company, product, and service. My order arrived on time and the packaging/instructions made the set-up easy and quick. I can definetly tell the benefits of using the Happy Light. It really helps on those cloudy mornings and days. My focus has also noticeably improved as well. I could not be more happy with my customer experience and product! I can't wait to see what Verilux offers in the future!
This is everything I wanted in in the upstairs bedroom
The light is really bright full spectrum light, just what I need in the winter!
I ordered 2 Happy Light Lucents, 3 Happy Light Touches with timer, 1 desk lamp and a magnifier. These are all for myself and my daughter to use at home and work. Ive been using a Happy Light I purchased at a lighting store years ago and I feel it does make me happier during the winter months of South Dakota, and throughout the year. They all came on time and in perfect condition. I am now placing an order for more that my son will use! Next Christmas I plan on purchasing them for gifts for my family in North Dakota. Love the Happy Lights! I would recommend the Happy Light Co to anyone. Thanks for great service and great products!
Fabulous customer service. So far so good with the lamp!
Very good service--product delivered as promised.
Great products. Great employees to help with any questions. I love my verilux happy lite. Keeps me feeling calm and happy regardless of how long it stays grey outside.
This light really helps me wake up and perk up. Morning especially but any time of day.
Replacement bulb for my Verilux lamp was easy to order, arrived in a reasonable amount of time, and was packaged well. I will definitely order directly from Verilux again.
EXCELLENT SERVICE AND DELIVERY REGARDING NEED FOR A REPLACEMENT BALLAST. ONLY DRAWBACK WAS THE NEED FOR A BALLAST REPLACEMENT IN THE FIRST PLACE.
Delivery right on time, bubble wrapped, perfecto.
This company truly wants to please their customers. I had to exchange one of their products online, and a customer service representative cheerily helped me with this promptly.
I was hopeful but skeptic the light would help me. I am now a big fan after one week of use and would recommend it to anyone who gets more depressed in the winter. Also, the light is beautiful and unobtrusive.
Upon receiving my purchase, I was hopeful nothing was damaged. The packaging was very “brow-beaten”. Luckily everything was safe. It’s disappointing my purchase didn’t mean that much to the carrier.

Reply from Verilux
The lamp arrived in perfect condition, it is easy to use and light weight. The directions are well written. My only improvements would be to ship it a bit faster, and the cord should be a bit longer.
My purchase arrived as promised and is exactly what I wanted.
Sincere Thanks
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