DO NOT purchase from this VERILUX site. Their return policies are pathetic. Takes months for refund, that too after the item reaches the company and deducting the return courier chrgs. if ur not sure... See more
Company replied
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DO NOT purchase from this VERILUX site. Their return policies are pathetic. Takes months for refund, that too after the item reaches the company and deducting the return courier chrgs. if ur not sure... See more
Company replied
I am extremely disappointed with my purchase from Verilux. I ordered the ZORBES Replacement Ear Pads for JBL Headphones, which were clearly advertised as compatible with multiple JBL models, inclu... See more
Company replied
I purchased a HappyLight Duo 2-in-1 Light Therapy & Task Floor Lamp from Verilux. The pole doesn't fit securely inside the base and is wobbly. The light switch doesn't work with my wall switch. The qu... See more
Company replied
On the Verilux Smartlight Productivity Lamp VD12, the advertised 10,000 hours of lightbulb use is a joke and a lie. I would have had to use the lamp daily for at least 10years to meet this longevity s... See more
Company replied
We at Verilux, the Healthy Lighting Company, are proud to be a leader in healthy lighting solutions and creator of the HappyLight. Whether you need great light for study, work, hobbies or therapy, we are commited to providing you with a product that has a postive impact on you and your family.
United States
No history of asking for reviews
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Replied to 100% of negative reviews
Typically replies within 24 hours
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Really love this lamp so far. I have moderate depression through the year, which I take medication for, but it becomes worse during the dark, cold winter months in Pennsylvania. My office at work doesn't have any windows, and I could feel that I wasn't getting the light and warmth my brain and body needed. I figured I would try this light out to keep in my office. I have only used it for a couple weeks, but I really love it so far, and even already I notice a difference in my mood! The light is great quality and the perfect size for a small office. It fits right on my desk to the left of my computer. I turn it on intermittently throughout thd day. Great product and I am looking forward to using it more!
10 days is pretty long for standard shipping
I haven't started using the device yet, but shipping was excellent, and customer service five star!
After I knocked over the lamp breaking the bulb, I found them via the internet, placed my small order, and was constantly informed of it's status until it arrived.
I would give them a 6th star if I could - great product, decent price, friendly, and delivered ASAP.
Seth Nadel
Arizona
Bought floor lamp for my mother. It looks much better than the one it replaced, gives much better light and is easy for my mother to operate. Being LED I don't have to worry about dealing with burnt-out bulbs.
Outstanding customer service. Ordered lamp on 19 Dec and it arrived on 22 Dec using their free shipping promotion. I was surprised and delighted by this. My Dad already has one of these lamps so we we were prepared for the quality of the product and the visual enhancement aspects of the light. These lamps have improved the quality of life for both my parents. They both love to read! Thank you.
Excellent product!! The natural spectrum light bulbs are the best way to light up any and all rooms in your home.
Over the top customer service also. Out of the dozen bulbs I ordered, only 1 was defective when it arrived. All it took to resolve the issue and get a replacement was ONE (1) email request. They sent out a replacement bulb the very next day.
I highly recommend VERILUX.
You have my complete confidence with your response d support on my recent purchases.
Thank You
Lights are very heavy (topheavy) but function well
A+ this thing is a game changer. Definitely does a great job keeping S.A.D. at bay!
Received the product very quickly! Packaging was great for the lamp bulb replacements.
Delightful email confirmation. Package received promptly. Product is working great!
I love my Verilux. This product is fantastic and brightens my mood. I feel like i am in sunligjt. Customer service is fantastic and wuick. I would recommend this prodict
Wonderful staff and prompt delivery. Excellent service.
I ordered this for my husband and he loves it! I made a mistake in ordering and emailed customer service. I got a prompt response and got the order switched. A day later, they informed me that one of the items was on back order and I could cancel that item or be upgraded to another item no charge. I opted for the upgrade and then mentioned I was hoping it would make it for Christmas. They upgraded my shipping and it was here in 2 days! Customer service was excellent and product is excellent!
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