Vertigo Transport Ltd Reviews 627

TrustScore 5 out of 5

4.9

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their exceptional helpfulness, professionalism, and friendly demeanor, making the moving process significantly less stressful. Many people highlight the team's efficiency, care in handling belongings, and clear communication from start to finish, leading to a smooth and stress-free experience. Consumers frequently mention the excellent service provided, noting the quick and professional work, and the personalized approach that makes them feel well taken care of. Reviewers are particularly impressed with the team's ability to go above and beyond, adapting to their needs and ensuring all aspects of the move are managed with skill and diligence.

What people talk about most

Staff

Customers consistently report positive experiences with staff. Reviewers frequently praise the teams for... See more

Service

Consumers consistently express high satisfaction with the service provided. Reviewers frequently highlight... See more

Based on these reviews

Rated 5 out of 5 stars

Niko and his team did an amazing job packing our things and moving them into our new property. They were overly helpful with everything and made moving with a 5 week old much less stressful than it sh... See more

Company replied

Rated 5 out of 5 stars

We recently used Vertigo Transport Ltd for our move, and we were very satisfied with the service. The team that moved us was efficient and hardworking. The main contact at Vertigo Transport Ltd, Bob... See more

Company replied

Rated 5 out of 5 stars

Everyone at Vertigo transport from start to finish were just amazing - Yasmina when we booked - the wonderful Yorden who packed our stuff - and the brilliant team led by the effervescent Nico who move... See more

Company replied

Rated 5 out of 5 stars

If you’re looking around for quotes and reviews, stop here and just book Vertigo as you won’t find better. We were recommended them by a friend and I’m so glad we hired them. Nico and his amazing team... See more

Company replied


Company details

  1. Moving Company
  2. Moving and Storage Service
  3. Packaging Store
  4. Piano Moving Service
  5. Shipping Company
  6. Storage Facility

Written by the company

Vertigo Transport Ltd are specialists in removals and storage solutions for both residential and commercial clients across London. We are a professional and reliable London removals company, offering flexible, bespoke services to our customers nationwide. No matter what the requirements, our friendly, trustworthy and highly skilled team will be available to help you every step of the way. With over a two decade of experience, we are proud to offer affordable but professional services, ensuring a stress-free and efficient move for all our clients. Our customers’ needs are our number one priority, and so we tailor our services around you and your personal requirements. We are proud of the reputation we have gained over the years, helping hundreds of families along their journey. We’re fully covered with both Goods in Transit insurance and Public Liability insurance to provide you with complete peace of mind throughout your entire moving journey. Rest assured, our staff are fully trained to help customers prepare before a move and will handle every item with absolute care and respect.


Contact info

4.9

Excellent

TrustScore 5 out of 5

627 reviews

5-star
4-star
3-star
2-star
1-star

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Brilliant removals company

Vertigo were fantastic from beginning to end. Yasmina was prompt, friendly and professional at getting us booked in and getting everything arranged. Nico and his team of movers were brilliant - careful and considerate, packed brilliantly, on time, friendly and really efficient. We couldn’t have asked for a better moving experience with them. They even collected their boxes promptly once we’d had a chance to unpack. Book them now!

March 20, 2026
Unprompted review
Vertigo Transport Ltd logo

Reply from Vertigo Transport Ltd

Thank you for your kind feedback, it is much appreciated.
We wish you a happy and prosperous life in your new home.

Vertigo Team

Rated 5 out of 5 stars

Great service again from Vertigo…

Great service again from Vertigo Transport - efficient, friendly, considerate movers you can trust.

March 30, 2026
Vertigo Transport Ltd logo

Reply from Vertigo Transport Ltd

Thank you for your kind feedback, it is much appreciated.
We wish you a happy and prosperous life in your new home.

Vertigo Team

Rated 5 out of 5 stars

Great experience

The team arrived exactly on time, were professional, friendly and expedient. Would highly recommend!

March 17, 2026
Vertigo Transport Ltd logo

Reply from Vertigo Transport Ltd

Thank you for your kind feedback, it is much appreciated.
We wish you a happy and prosperous life in your new home.

Vertigo Team

Rated 5 out of 5 stars

The team made our move seamless

The team made our move seamless, with everyone so friendly and professional. Highly recommended!

January 26, 2026
Vertigo Transport Ltd logo

Reply from Vertigo Transport Ltd

Thank you for your kind feedback, it is much appreciated.
We wish you a happy and prosperous life in your new home.

Vertigo Team

Rated 5 out of 5 stars

The best move in 37 years!

After 37 years of not moving home we felt it was time to give it a try, and boy are we glad we stumbled upon Vertigo to do the packing and the heavy lifting. Team A came over the day before and 4 guys took our house apart like a whirlwind, wrapped up everything that wasn’t moving or breathing and stuck it into boxes before loading up two medium sized vans they had parked outside. Team B came in early on moving day itself, this time 5 guys with a really big van, and finished loading in a couple of hours. By 11am they drove off - leaving us standing on the sidewalk thinking “so this is what it’s like with no home and no possessions”. A few hours later on the other side of town we watched Team B in reverse whirlwind mode as they loaded the entire contents of 3 vans into our new house at high speed. All this and on a day when it bucketed with rain. Here are a few adjectives for what it felt like to be moved by Vertigo: cheerful, efficient, quick, able, polite, organised, helpful, and drenched. 37 years from now, when we move next time, we will turn to Vertigo again. All in all, about as good as it gets.

January 8, 2026
Vertigo Transport Ltd logo

Reply from Vertigo Transport Ltd

Thank you for your kind feedback, it is much appreciated.
We wish you a happy and prosperous life in your new home.

Vertigo Team

Rated 5 out of 5 stars

If you’re looking around for quotes and…

If you’re looking around for quotes and reviews, stop here and just book Vertigo as you won’t find better. We were recommended them by a friend and I’m so glad we hired them. Nico and his amazing team moved us into storage before Christmas and then into our new house in the new year with no trouble whatsoever. Furniture was disassembled and reassembled and all safely wrapped. The price was also the same or slightly better as other quotes we got. We also enjoyed the stories of celebrity house moves they’d done in the past. Amazing service, thank you all so much.

January 9, 2026
Unprompted review
Vertigo Transport Ltd logo

Reply from Vertigo Transport Ltd

Thank you for your kind feedback, it is much appreciated.
We wish you a happy and prosperous life in your new home.

Vertigo Team

Rated 5 out of 5 stars

Grear overall experience

The movers were great and made the moving experience as easy as possible.

December 19, 2025
Vertigo Transport Ltd logo

Reply from Vertigo Transport Ltd

Thank you for your kind feedback, it is much appreciated.
We wish you a happy and prosperous life in your new home.

Vertigo Team

Rated 5 out of 5 stars

Very professional service and friendly team

The Vertigo Transport team that helped us pack and move was brilliant! Moving can be very stressful, which is why we really appreciated the team's friendliness making us feel at ease. We were impressed with the team's service, with their fast and professional work. I highly recommend Vertigo Transport based on our overall experience with the team. This was our second time using their service and we'll certainly use it again in the future :) Thank you team for being awesome, it was much appreciated!

November 30, 2025
Unprompted review
Vertigo Transport Ltd logo

Reply from Vertigo Transport Ltd

Thank you for your kind feedback, it is much appreciated.
We wish you a happy and prosperous life in your new home.

Vertigo Team

Rated 5 out of 5 stars

Great service and team

Boban at Vertigo was fantastic during the whole process. He kept us up to date and I took full insurance after reading other reviews. they packed everything carefully and came and delivered and unpacked large items like beds and paintings on the other end. 10/10 and very friendly people on both ends. Would highly recommend.

November 24, 2025
Vertigo Transport Ltd logo

Reply from Vertigo Transport Ltd

Thank you for your kind feedback, it is much appreciated.
We wish you a happy and prosperous life in your new home in Spain.

Vertigo Team

Rated 4 out of 5 stars

Excellent Service!

Boban, the customer service representative, and the movers on the day were communicative, helpful, and very professional. It was a very easy and efficient process. The only issue we had - it is why we have only given them 4 stars - was that they some how knocked our piano, leaving a small chip in the lacquer.

November 3, 2025
Vertigo Transport Ltd logo

Reply from Vertigo Transport Ltd

Thank you for taking the time to share your feedback and for trusting us with your move. It is a pleasure to hear that our moving team provided communicative, helpful, and professional service. We are sorry about the small chip to your piano. While we always take great care and make every effort to avoid damage, moving heavy items through narrow or confined spaces can be challenging and, on rare occasions, carry some risk.
We truly appreciate your understanding and your business.

Wishing you a happy and prosperous life in your new home.

Vertigo Team

Rated 5 out of 5 stars

We recently used Vertigo Transport Ltd…

We recently used Vertigo Transport Ltd for our move, and we were very satisfied with the service. The team that moved us was efficient and hardworking. The main contact at Vertigo Transport Ltd, Boban, was very responsive and genuinely accommodating to both our needs and our budget.

Everything was handled with care, communication was clear from start to finish, and the whole process felt smooth and stress-free. We highly recommend Vertigo Transport Ltd and would gladly use them again.

November 10, 2025
Unprompted review
Vertigo Transport Ltd logo

Reply from Vertigo Transport Ltd

Thank you for your kind feedback, it is much appreciated.
We wish you a happy and prosperous life in your new home.

Vertigo Team

Rated 5 out of 5 stars

So professional and easy to work with

We were so impressed with Vertigo Transport from our initial quote through to the movers leaving our new home. The initial process was thorough and I appreciated the video call with Valentina because it helped us understand what we did and didn’t need to move. Quoting was very quick and the process was quick to restart after our sale fell through and then started again. We worked with Boban to sort out a date and he was just as professional and polite as Valentina. The movers on the day were led by Ivan who was so friendly and professional, which is exactly what we needed on a stressful day! His team moved all our things without any issues any at all. Nothing was damaged in transit and the team were brilliant at guessing where our items needed to go when we hadn’t labelled them clearly. I’ve already recommended Vertigo to other people - we’ve heard horror stories about movers from friends, and we hadn’t used a moving company before so I was apprehensive, but I genuinely can’t find anything to fault.

November 3, 2025
Unprompted review
Vertigo Transport Ltd logo

Reply from Vertigo Transport Ltd

Thank you for your kind feedback, it is much appreciated.
We wish you a happy and prosperous life in your new home.

Vertigo Team

Rated 5 out of 5 stars

Look no further than Vertigo!

I’d highly recommend Vertigo who recently helped us move house. They did a fantastic job of moving the entire contents of our 7 bedroom house from large furniture items down to small fragile items. The team worked very efficiently and did so with a smile from start to finish. What we loved the most was their efforts to make everything possible and take the stress away from us. They went above and beyond and happily dealt with unexpected things which came up along the way. Without a doubt, Vertigo are one of the best moving companies we’ve ever used (and we’ve used a lot!) and we will 100% use them again. You can rest assured that you’ll be properly looked after with these guys.

October 21, 2025
Unprompted review
Vertigo Transport Ltd logo

Reply from Vertigo Transport Ltd

Thank you for your kind feedback, it is much appreciated.
We wish you a happy and prosperous life in your new home.

Vertigo Team

Rated 5 out of 5 stars

A great team of movers who appreciated…

A great team of movers who appreciated how stressful it can moving and watching your possessions being packed up. They took the time to listen and while working efficiently, never seemed to be rushing the job. They worked diligently and always with a smile.

October 3, 2025
Unprompted review
Vertigo Transport Ltd logo

Reply from Vertigo Transport Ltd

Thank you for your kind feedback, it is much appreciated.
We wish you a happy and prosperous life in your new home.

Vertigo Team

Rated 5 out of 5 stars

Stress free and worth it

My experience was great because the whole move felt stress free. The team arrived the day before to pre-pack over half the house. They arrived on time the day of the move. Nothing was lost or broken. The staff were very helpful and honest. It made the process of moving very smooth.

September 29, 2025
Vertigo Transport Ltd logo

Reply from Vertigo Transport Ltd

Thank you for your kind feedback, it is much appreciated.
We wish you a happy and prosperous life in your new home.

Vertigo Team

Rated 5 out of 5 stars

I’d highly recommend vertigo transport

I’d highly recommend vertigo transport. They did a thorough video assessment of my belongings in advance and took the time to understand my moving situation. They were really helpful in the run up to my move and turned up on time the day of the move. The moving team were respectful, quick and helpful throughout the day. Much better experience than previous London movers I’ve had! Will be using them again for sure.

September 9, 2025
Vertigo Transport Ltd logo

Reply from Vertigo Transport Ltd

Thank you for your kind feedback, it is much appreciated.
We wish you a happy and prosperous life in your new home.

Vertigo Team

Rated 5 out of 5 stars

Very smooth and easy move

I was originally a bit usure about going with Vertigo as their quote appeared quite complex but I’m glad I did. The team were very efficient and also very friendly and helpful. Nothing was too much trouble and on a very busy/stressful day, they made it all happen very smoothly. Thanks to the removal team and Valentina in the office for a very smooth process.

September 9, 2025
Vertigo Transport Ltd logo

Reply from Vertigo Transport Ltd

Thank you for your kind feedback, it is much appreciated.
We wish you a happy and prosperous life in your new home.

Vertigo Team

Rated 5 out of 5 stars

Excellent service at the best price

We used Vertigo when we moved out of London. They had been recommended by a friend and we were so glad we had followed their advice. The team was friendly, knowledgeable and very quick in all phases of our move, from the quote and planning to the boxing process up to delivery. They have been flexible and worked around our needs. We would most definitely recommend them and use this company again.

August 8, 2025
Unprompted review
Vertigo Transport Ltd logo

Reply from Vertigo Transport Ltd

Thank you for your kind feedback, it is much appreciated.
We wish you a happy and prosperous life in your new home.

Vertigo Team

Rated 5 out of 5 stars

Great service second time

We used Vertigo Transport to move house in West London twice. First time in 2021 and the second time 6 weeks ago. They are very reliable as the same people on the team and cost did not massively go up compared to other movers. Also, Vertigo gave us a discount for repeat business.

July 11, 2025
Vertigo Transport Ltd logo

Reply from Vertigo Transport Ltd

Thank you for your kind feedback, it is much appreciated.
We wish you a happy and prosperous life in your new home.

Vertigo Team

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look